Quality Inn & Suites Germantown North

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites Germantown North

Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, desk, laptop workspace, blackout drapes
Suite, Non Smoking | Individually decorated, desk, laptop workspace, blackout drapes
Indoor pool, open 6 AM to 10 PM, sun loungers

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
7787 Wolf River Blvd, Germantown, TN, 38138
  • Shelby Farms Park
    12 min walk
  • Methodist Le Bonheur Germantown Hospital
    3 min drive
  • Shelby Farms Visitor Center
    8 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    22 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

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About this property

Quality Inn & Suites Germantown North

Germantown hotel with indoor pool
Along with an indoor pool, this hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn & Suites Germantown North offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Germantown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an indoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Quality Inn & Suites Germantown North has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Germantown
Comfort Inn Germantown
Quality Inn Germantown
Quality Germantown
Quality & Suites Germantown
Quality Inn & Suites Germantown North Hotel
Quality Inn & Suites Germantown North Germantown
Quality Inn & Suites Germantown North Hotel Germantown

Quality Inn & Suites Germantown North Reviews

Reviews

6.6
Rating 10 - Excellent. 207 out of 883 reviews" "
Rating 8 - Good. 219 out of 883 reviews" "
Rating 6 - Okay. 203 out of 883 reviews" "
Rating 4 - Poor. 124 out of 883 reviews" "
Rating 2 - Terrible. 130 out of 883 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in a decent area of town considering the city and self has a bad rap. This area was a good area and safe area but the location of this hotel the street is under construction and I think the hotel itself is under construction although I couldn’t really tell Room smelled like Indian food I enjoy Indian food, but I don’t want to smell it all the time. This was obviously a place that a lot of crackheads come to I believe due to the price. My room was next to a group full of them and you could hear them screaming and arguing all night, even even if it is undergoing a facelift, I would still never stay here again. I felt safe in the area, but not safe in the hotel.
Stayed 1 night in Jun 2024

4/10 Poor

Jamia

Just ok last min option
Stayed 3 nights in Sep 2024

2/10 Terrible

Susan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty. Should not be available for anyone to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Bilal, Dearborn Heights

Stayed 2 nights in Aug 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

LaDeishia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Deanna

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start….hhmm. Stay away from this hotel. It started off bad with check in, and just got worse. Check in the guy was rude and made rude snotty comments about my son and being disruptive and destructive. First off my son wasn’t going anything wrong..he’s a 6 year old boy that has ADHD and Autism. I had to tell him to use his indoor voice once. But when people don’t know disabilities they say ignorant things. This was the worst hotel I have ever stayed in ever!!!! From the BO smell to the dirty rooms, black mold all over the bathroom, bug traps hanging from the ceiling, burn holes in the king bed sheets, blood on the sheets of the pull out bed. Refused to get us extra blankets as needed. Had 4 people in room and 2 towels 2 wash clothes. Went to get more and would only give us 2 towels no extra wash clothes. Because of the black mold that I realized the next morning it affected my asthma, and my son is now sick from it. We checked out early and cut our trip short. Never again will I stay at this hotel when coming to Memphis
Stayed 2 nights in Sep 2024

10/10 Excellent

Rasheta

Stayed 1 night in Aug 2024

10/10 Excellent

SCarthagena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One evening, it was late, my wife and I were enquiring of the staff as to where to eat - in the surrounding area. One of the staff members offered us some surplus burgers and salad which had been prepared for construction workers staying at the hotel. We were ever so grateful for the offer and her enormous generosity.
Stayed 5 nights in Aug 2024

2/10 Terrible

Frank

Stayed 1 night in Aug 2024

10/10 Excellent

Vivek, Arlington

Traveled with group
Liked: Staff & service, amenities
Affordable place for a quick night stop. Staff was nice
Stayed 1 night in Aug 2024

6/10 Okay

Jason

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bad communication
The bed sunk in the middle. We found 2 baby roaches in the room. The washing machine close to the room was overloaded and making tons of noise. We asked for a late check out when we checked in because i work late nights. We were woken up 2 times before our 12pm check out.
Stayed 1 night in Aug 2024

8/10 Good

Carl, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Decent area and close to many places to eat. Right next to Shelby farms. If you are a trail runner the wolf river trail system is in walking distance
Stayed 2 nights in Aug 2024

6/10 Okay

Daisy

Traveled with partner
Liked: Cleanliness, staff & service
Clean room. However, the bath sink did not have a drain stopper and the bath tub/ shower was clogged. Busy hotel so it was loud.
Stayed 1 night in Aug 2024

8/10 Good

Amy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

George

Stayed 1 night in Jul 2024

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area
Stayed 2 nights in Jul 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a week was happy with hotel
Stayed 3 nights in Jul 2024

6/10 Okay

Stone

Liked: Staff & service
I left the Oyo hotel and got a room here instead. It was a lot better than the Oyo hotel that i made reservations for at first. Im asking for a refund ftom the Oyo hotel because i refused to stay there
Stayed 1 night in Jul 2024

2/10 Terrible

Brittney

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tammy

Stayed 2 nights in Jul 2024

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Natalie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Some updating has been made but could use new curtains.
Stayed 3 nights in Jul 2024