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Quality Inn & Suites Memphis East

2.5 star property

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Photo gallery for Quality Inn & Suites Memphis East

Lobby
Lobby
Seasonal outdoor pool
Exterior
Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1335 McRee St, Memphis, TN, 38134
  • Methodist Le Bonheur Healthcare
    ‪19 min walk‬
  • Wolfchase Galleria
    ‪8 min drive‬
  • University of Memphis
    ‪10 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (1 Person Sofa Bed)

Suite, 1 King Bed with Sofa bed (1 Person Sofa Bed) | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed (1 Person Sofa Bed)

  • 376 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Pillowtop beds, in-room safe, desk, blackout drapes

Suite, Non Smoking

  • 376 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Quality Inn & Suites Memphis East

Memphis hotel with free breakfast
This hotel features coffee/tea in a common area, a seasonal outdoor pool, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Quality Inn & Suites Memphis East offers 55 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Quality Inn & Suites Memphis East has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Inn Hotel Memphis
Comfort Inn Memphis
Quality Inn Memphis
Quality Memphis
Quality & Suites Memphis East
Quality Inn & Suites Memphis East Hotel
Quality Inn & Suites Memphis East Memphis
Quality Inn & Suites Memphis East Hotel Memphis

Quality Inn & Suites Memphis East Reviews

Reviews

6.4
Rating 10 - Excellent. 212 out of 1004 reviews
Rating 8 - Good. 263 out of 1004 reviews
Rating 6 - Okay. 195 out of 1004 reviews
Rating 4 - Poor. 158 out of 1004 reviews
Rating 2 - Terrible. 176 out of 1004 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Travis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Uggghhhh
Just awful
Stayed 2 nights in Dec 2024

6/10 Okay

Kenoshi

Liked: Staff & service, property conditions & facilities
It was neat
Stayed 1 night in Nov 2024

6/10 Okay

Billie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Not again
The carpet was disgusting it smells moldy the elevator did not work in the morning and I'm handicapped so i had to walk down the stairs with my luggage. And breakfast was only toast or scrambled eggs or waffle. No meat, yogurt or fresh fruit or oatmeal
Stayed 1 night in Nov 2024

10/10 Excellent

Vincent

Great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Floyd

Business traveler
Liked: Amenities
Very clean and queit
Stayed 3 nights in Nov 2024

2/10 Terrible

Melvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A trip to hell and beyond
The room bathroom faucet ran nonstop. Yhere was no way to turn it off. The smell of marijuana was inhaled day or night. Our closet door didnt close, then the electricity went out for over 8 hours. The shower never got hot. The carpet and breakfast area was filthy. Vagrants came and went.
Stayed 4 nights in Nov 2024

4/10 Poor

Jetemaneeka

Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Need to do a better job cleaning rooms and parking lot
Stayed 3 nights in Oct 2024

8/10 Good

militza

Liked: Staff & service
The staff was very nice but the hotel needs a lot of upgrades.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stingy and stinky hotel.. Stay away..
Worst stay ever. This is a terrible hotel which offers nothing. The rooms were dirty, stained, the lights were blinking, wardrobe doesn't even a magnet to close the door. Have never been to Such a terrible hotel ever. Such a shame. In the name of breakfast there are empty hot plates, the syrup bottle was huge but the syrup was so less that the pump couldn't get any. Have a huge photo saying healthy breakfast with fruits, but there was no fruits offered. The owners seems to be so stingy that they cannot offer a good room facility or food. Don't know why they charge so much money with no facilities.
Stayed 1 night in Oct 2024

2/10 Terrible

Catrinia

Disliked: Cleanliness, property conditions & facilities, room comfort
It was terrible. Tv didn’t work. The bathroom wasnt up to date. The sheets and cover on the bed was old. Stains in the carpet. Jokes on the wall need a good paint job. Overall it was not clean. I will never stay there again. The bed was not comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Dominique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Joanna

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Should have stayed in Jackson
Upon arriving a little after 9pm there was no one available at the front desk- my three kids were exhausted from a long drive and screaming and I wait 10 minutes before the person appeared- a quick apology and an excuse that she was fixing a tv- I rang the door bell and called from the lobby many times in that 10 minutes and nothing. Upon arriving in the room it was hot and things were falling apart or completely not working- no ice machine, the breakfast offered one tub of eggs that was empty by the time we got there a little after 7 and the public restroom was again out of order- the room itself was ok but compared to where we have stayed on this trip prior it was very lacking. Kinda sketchy neighborhood as well.
Stayed 1 night in Oct 2024

4/10 Poor

Mariano

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Travis

Liked: Staff & service, property conditions & facilities, room comfort
Can do better with the eggs.
Stayed 4 nights in Oct 2024

2/10 Terrible

Martesha

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Yahaira

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Jennifer

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was in a very shady area to make you feel unsafe, the check in and checkout people was very unfriendly there was no soap or tissues in room smelled like Marijuana throughout hotel the ice machine was not working, the sink did not drain there was trash outside of property, the television cables was all messed up so television only worked when you moved them around, i stood at counter for at least 15 minutes to check out before i had to yell for someone for assistance all i know i will not be back.
Stayed 1 night in Sep 2024

6/10 Okay

Silvia

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Tionna

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room I was in had mold in the bathroom. The chair in the room was old and worn. The duvet cover and sheets had holes in them. The back door didn’t when swiping the key card. There was garbage everywhere outside the property. Appliance in the room were old and disgusting. The phone in the room didn’t work.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Khari

Liked: Cleanliness, staff & service
Breakfast was mediocre.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marina

Liked: Staff & service, amenities, property conditions & facilities
Room was clean and the Breakfast is good.
Stayed 4 nights in Sep 2024