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Residence Inn By Marriott Memphis Germantown

3.0 star property

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Photo gallery for Residence Inn By Marriott Memphis Germantown

Terrace/patio
1 bedroom, in-room safe, desk, soundproofing
Outdoor pool
Business center
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • All inclusive
  • Hot Tub
  • Housekeeping
$115
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
9314 Poplar Pike, Germantown, TN, 38138
  • TPC Southwind
    ‪5 min drive‬
  • Mike Rose Soccer Complex
    ‪6 min drive‬
  • Carriage Crossing
    ‪6 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, soundproofing

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, in-room safe, desk, soundproofing

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Studio, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, soundproofing

Studio, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, in-room safe, desk, soundproofing

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Bedrooms, Fireplace (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, soundproofing

Superior Room, 2 Bedrooms, Fireplace (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Bedroom, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Bedrooms, Fireplace

1 bedroom, in-room safe, desk, soundproofing

Superior Room, 2 Bedrooms, Fireplace

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Hot Tub
  • Breakfast included
  • Parking included
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About this property

Residence Inn By Marriott Memphis Germantown

3-star Germantown hotel with in-room kitchens
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Change of towels is available on request.
Residence Inn By Marriott Memphis Germantown offers 78 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Germantown hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Residence Inn By Marriott Memphis Germantown are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to an outdoor pool, Residence Inn By Marriott Memphis Germantown provides a hot tub and a 24-hour fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Onsite self parking is complimentary.

Residence Inn By Marriott Memphis Germantown is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

All inclusive details

All-inclusive room rates at Residence Inn By Marriott Memphis Germantown are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Built in 1999
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Germantown
Residence Inn Marriott Memphis Germantown
Residence Inn Marriott Memphis Hotel Germantown
Residence Inn Memphis Germantown
Residence Inn Marriott Memphis Germantown Aparthotel
Residence Inn Marriott Memphis Aparthotel
Resince riott Memphis Germant
By Marriott Memphis Germantown
Residence Inn By Marriott Memphis Germantown Hotel
Residence Inn By Marriott Memphis Germantown Germantown
Residence Inn By Marriott Memphis Germantown Hotel Germantown

Residence Inn By Marriott Memphis Germantown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 118 out of 248 reviews
Rating 8 - Good. 48 out of 248 reviews
Rating 6 - Okay. 35 out of 248 reviews
Rating 4 - Poor. 21 out of 248 reviews
Rating 2 - Terrible. 26 out of 248 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chiquita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely exceptional
Stayed 2 nights in May 2025

6/10 Okay

Linda

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property had nice amenities. It was hard to find the entrance and there was no portico in case of rain. Hallway, elevator, and rooms were shabby. Nice area was dining and reception only.
Stayed 1 night in May 2025

6/10 Okay

Ervin

Business traveler
The staff was outstanding
Stayed 1 night in May 2025

6/10 Okay

Lyle

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Kyle

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
llcation
Stayed 1 night in Apr 2025

10/10 Excellent

Angel

Stayed 1 night in Apr 2025

2/10 Terrible

Dakota

Could not get a refund
Stayed 1 night in Mar 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service
The staff was excellent, very sweet and professional. Very attentive to guest needs. The room and facilities are clean, just a little worn down. The bathroom door and HVAC closet door in our room didn’t close/latch fully. It wasn’t a huge problem for us but some guests might not love that the bathroom door keeps popping open a bit. Despite that, I would stay again. There is a train track right across from the hotel. I wasn’t bothered by any train noise, but possibly super-light sleepers could be. Expedia said there was a hot tub at this hotel (I filtered for hotels with hot tubs), but there isn’t one - just FYI.
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Cant believe this is a Marriott....

Was completely shocked that this was a Marriott hotel. This was more like a motel 6. Water leaking from the ceiling when you walk down the hall, metal panel sticking out in the elevator, the rooms had no drain plug in the bathtub, was missing a closet door, holes in the curtains, hole in the ironing board, completely worn down table and chairs, botched up patch on the wall, and a really loud ac unit. We had paid extra on hotels.com so we could have a suite and when we got there, they had none. The only thing they could offer us was to split up my family into 2 rooms. We have 5 little kids and my husband had to sleep in one room with some while I slept in another room with the others. Cant believe we paid $250 for this! The only positive thing about it was it had comfortable beds and a really good continental breakfast. Everything else was less than stellar. Would not recommend.
Stayed 1 night in Mar 2025

8/10 Good

Alicia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Fine for an overnight stay

Our room was comfortable but outdated. The hotel is located in a nice area and we felt safe staying there as a family. The rooms could be updated and cleaned a little better but it was fine overall.
Stayed 1 night in Mar 2025

8/10 Good

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the staff with quick attention to our concerns. Loved Tyann who alone handled breakfast every morning(3 days) with grace, efficiency, and a smile! And Sunday morning was very crowded, but Tyann was a STAR in dealing with everyone! Also appreciated the desk staff and "handyman" who quickly addressed our toilet "issue". Our room, 224, definitely has slow draining problems in toilet, shower and sink.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dylan

Stayed 3 nights in Feb 2025

2/10 Terrible

Daniel

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Terrible

Hotels.com let me book a room that wasn’t available. We were stuck with no where to stay as all hotels were booked. Management opened a room that was out of service that didn’t have ac or heat. Terrible
Stayed 1 night in Feb 2025

10/10 Excellent

Jenny

Stayed 1 night in Feb 2025

8/10 Good

Dylan

Liked: Cleanliness, staff & service
Clean, spacious but a little dated
Stayed 3 nights in Jan 2025

2/10 Terrible

Paula

Stayed 1 night in Dec 2024

2/10 Terrible

bryan

Stayed 1 night in Nov 2024

10/10 Excellent

Archienico

Stayed 2 nights in Sep 2024

10/10 Excellent

Lynnell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Sylvia

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy elevator and the view outside our room was of a filthy courtyard with trash, old air filters scattered about.
Stayed 4 nights in Jul 2024

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for short trip nice pool.

Okay-dishwasher in poor condition and a dining chair was torn up. Mattress in fold out sofa in poor condition but the bed was very comfortable. Please supply More pillows. Pool was clean and towels were there which is helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Diana

Stayed 2 nights in May 2024