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Sonesta Simply Suites Memphis East Poplar Pike ​

3.0 star property

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December 2024
January 2025

Photo gallery for Sonesta Simply Suites Memphis East Poplar Pike ​

Full-size fridge, microwave, oven, stovetop
Exterior
Lobby
Suite, 2 Bedrooms (Loft) | Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds
Suite, 2 Bedrooms (Loft) | Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds

Reviews

4.8 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Gym
    Gym
  • Kitchen
    Kitchen

Explore the area

Map
6141 Poplar Pike, Memphis, TN, 38119
  • Shelby Farms Park
    4 min drive
  • Baptist Memorial Hospital-Memphis
    5 min drive
  • Methodist Le Bonheur Germantown Hospital
    5 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    15 min drive

Room options

View all photos for Suite, 2 Bedrooms (Loft)

Suite, 2 Bedrooms (Loft) | Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds

Suite, 2 Bedrooms (Loft)

  • 800 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

  • 603 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll in Shower)

Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll in Shower)

  • 603 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds

Studio Suite, 1 Queen Bed

  • 603 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Tub)

Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds

Suite, 2 Bedrooms, Accessible, Kitchen (Tub)

  • 800 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds

Studio Suite, 1 King Bed

  • 639 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Extended Stay America Suites Memphis Germantown West

Breakfast included
Pet friendly
Parking included
Free WiFi
3.6 out of 5, Good, (792)
The price is $79
per night
$95 total
includes taxes & fees
Dec 7 - Dec 8
Extended Stay America Suites Memphis Germantown West

About this property

Sonesta Simply Suites Memphis East Poplar Pike ​

3-star Memphis hotel with in-room kitchens
Along with a fitness center, this smoke-free hotel has a business center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Sonesta Simply Suites Memphis East Poplar Pike ​ offers 105 accommodations with washers/dryers and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas and include double sofa beds. Pillowtop beds feature Egyptian cotton sheets. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 775 square feet (72 square meters) include conference space. This Memphis hotel also offers a fitness center, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Sonesta Simply Suites Memphis East Poplar Pike ​ is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 775 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Residence Inn Marriott Hotel Memphis East
Residence Inn Marriott Memphis East
Residence Inn Memphis East
Residence Inn Marriott Memphis East Aparthotel
Sonesta ES Suites Memphis Aparthotel
Residence Inn by Marriott Memphis East
Sonesta ES Suites Memphis
Residence Inn Memphis East Hotel Memphis
Sonesta ES Suites Memphis
Sonesta Simply Suites Memphis East Poplar Pike ​ Hotel
Sonesta Simply Suites Memphis East Poplar Pike ​ Memphis
Sonesta Simply Suites Memphis East Poplar Pike ​ Hotel Memphis

Sonesta Simply Suites Memphis East Poplar Pike ​ Reviews

Reviews

4.8
Rating 10 - Excellent. 5 out of 26 reviews" "
Rating 8 - Good. 2 out of 26 reviews" "
Rating 6 - Okay. 2 out of 26 reviews" "
Rating 4 - Poor. 6 out of 26 reviews" "
Rating 2 - Terrible. 11 out of 26 reviews" "

4.6/10

Cleanliness

5.6/10

Staff & service

3.8/10

Amenities

4.6/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

6/10 Okay

Blake

Y'all have a roach problem and just a sheet on the bed with no comforter. If the owner isn't cheap the furniture needs to be upgraded as well. Those couches sit way to low to the ground. It's not as nice as it use to be in the early 2000s, but what is.
Stayed 3 nights in Jun 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overbooked! They should know the number of rooms.
We booked a 2 bedroom suite here 6 weeks in advance and paid in full with reservation. My husband & I were driving 4 hours from the north, my mom & brother was driving in 4 hours from the southwest. The hotel attempted to call at 8 pm the night before our scheduled arrival day. We were already in bed, so we found out on the way to Memphis that they had overbooked and our reservation had been cancelled. This left us scrambling for similar accommodations which there were none. We ended up in 2 separate extended stay rooms, it was very difficult to prepare our meals and visit the way we planned. Hotels.com did their best to make it right, there was just no other availability for what we needed.
Stayed 4 nights in Apr 2024

8/10 Good

IRENE

Very simple staff helpful on desk didn’t seem to be anyone else no amenities no tea coffee anything carpets dirty outside door very dirty
Stayed 5 nights in Jun 2024

2/10 Terrible

Pamela

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jeanette

Stayed 10 nights in Dec 2023

4/10 Poor

Lisa A

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was roach infested. Roaches everywhere. My daughters and granddaughter decided to do a six hour drive at night instead of stay after paying for their room. A tall skinny guy walked in their room and said "oh someone is already in here " WTH. Every time we walked out of our room you could smell skunk weed (pot). I'm having to leave all our stuff outside and cleaning everything before I can take it in our house and hope and pray we don't bring roaches in the house. Ridiculous
Stayed 3 nights in Apr 2024

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room (which had a kitchenette) was very spacious. At first glance, it seemed like a lovely place. Then, with more inspection, it turned out that it wasn't so lovely. The were numerous outlets but a few of them were not working. The chairs at the kitchenette counter were too short for the counter. One of the towel racks in the bathroom (the one by the wash basin) was broken. Overall, the place didn't seem well-maintained. However, the staff was efficient, friendly, and helpful, both at check-in and check-out. For the price we paid, it was reasonable accommodation. Nothing to do with the hotel but the Starbucks across the street was a big plus.
Stayed 2 nights in Apr 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utterly filthy hotel
This hotel was FILTHY. The building stinks of cigarettes, there was a dead roach stuck to the couch, all the floors had ground-in food and sticky stains, there were dumpsters and laundry carts of trash overflowing everywhere, people piled their trash in the hallway in the mornings, streaks of spilled liquids were on the cabinets and walls. There was staff to be found at any time except one badly overworked security person. Late night noise in the halls included shouting and laughing. The rooms were barely stocked: in a room meant for 4, we had 1 set of sheets, 2 pillows, 1 glass, 1 set of silverware, and 2 towels. The foldout mattress (under the dead roach) was covered in pink and yellow stains. Yellow nicotine stains dripped from the ceiling when the bathroom got steamy. The shower wouldn't drain. There was no soap in the dispensers. It honestly could not have been worse unless we were actively robbed in our rooms. This hotel does not live up to the Sonesta chain standard and has changed my opinion of the chain drastically. Despite being in a relatively good neighborhood and the price, it's a low class and filthy establishment.
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
this hotel is very dated with a old and loud ac system The smell of smoke goes through the whole system making my clothes smelling like smoke there is also a serious bug problem with cockroaches
Stayed 2 nights in Apr 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BOUGHT CLEANING SUPPLIES FOR FILTHY ROOM
My first time in Memphis upon entering the hotel it stinked right away not very welcoming. Once we got our room couldn't get the door open after finally entering immediately noticed how disgusting and nasty the room was, I have never in my life paid for a room to be filthy. I had to go to Walgreens and buy bleach and disinfectant. I have never went on Vacation and had to spend $50 in cleaning supplies and still be uncomfortable in a hotel and not be able to sleep. How do you charge $650 for a dirty room? Stains all over the walls and sheets, mildew, bugs and mold in the bathroom. Random unknown smells in the cabinet the floor remained sticky after I cleaned it. This company ought to be ashamed renting rooms like this, it's unacceptable. I didn't pay $650 for my family for a disgusting room. We had to book another hotel at the last minute and pay more money on top of what was already spent. I don't know what type of business this, this is not up to standards and not okay. ( the app is not letting me add my photos)
Stayed 4 nights in Mar 2024

2/10 Terrible

Alexander

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Literal roaches, bullet holes in windows, door key kept not working, the original room we booked was already booked so we had to stay in an outside room too
Stayed 8 nights in Dec 2023

4/10 Poor

Mireyda

Stayed 2 nights in Nov 2023

2/10 Terrible

Chandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissatisfied
I did not get to stay here because the hotel was sold out when I booked them on hotels.com 18 days prior to my stay, but the hotel never called me. I called the hotel on the day of my stay and was advised that they did not have a room for me and was not providing me with an alternative hotel to stay in. The agent even advised me that they knew this 18 days ago and she thought someone contacted me. I have no record of them calling me. It cost double for me to get a hotel room last minute. I am so disappointed that management did not handle this prior to my stay.
Stayed 2 nights in Mar 2024

2/10 Terrible

Constance

Traveled with family
Terrible Experience
When we arrived at the hotel at 4:30 in the afternoon, we were told there wasn’t a room for us.The person at the desk advised us that since they are an extended stay property, when people were supposed to check out they extended their stay so no rooms were available and since the room was booked through a 3rd party (Hotels.com) they hadn’t charged us even though we paid for the room in advance to Hotel.com. I contacted Hotel.com by chat (they WILL NOT speak with you by phone even though I asked several times) to get assistance. They ask if I wanted a reservation at another hotel and provided another hotel. After being burned on one hotel, I called that hotel and they didn’t have any rooms available. After driving 7 hours and not having a hotel room, we slept on our daughter’s sofas for the night until we could get a room for the following night (not through Hotels.com). All Hotels.com offered was a refund and $25 credit. I told them to refund me and keep the credit because I would not be using them again. I’ve had an account with them for approximately 8 years and the service with them has declined in the last two years since they merged. Never again.
Stayed 2 nights in Mar 2024

2/10 Terrible

Derric

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived for check-in after a 10 hour car ride, our loft room was already occupied. We're not sure if they were authorized there or not. When we returned to the desk we were informed that they had no other rooms available and we would have to be refunded the whole 4 nights booking. This left us in a very tough and uncomfortable position in a strange town with no where to stay. The CS that we have heard from blamed us, saying we declined an alternate room. No such offer was ever made. I have pictures too. Embarrassing look for Sonesta and we will never pay for a room with them again.
Stayed 4 nights in Mar 2024

4/10 Poor

Kurt

Stayed 1 night in Mar 2024

10/10 Excellent

Adama

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This is a nice place I liked my room it’s was a perfect place for me the only thing is that the place needs to be more clean specially the floor
Stayed 3 nights in Mar 2024

4/10 Poor

Zach

Disliked: Cleanliness, staff & service, property conditions & facilities
First floor smelled like weed. I called ahead to notify them that I would be checking in late at night. They thanked me for letting them know, but didn't tell me the desk closes at 10pm, so I had to find another hotel down the street for a night. No one at the desk at 10:30am to check me out- I had to go find the housekeeping office and ask for help. The room: dirty/stained carpet, bugs (ants, cockroaches, and other), mildewy/wet spots on carpet. Loud people in the room next door. I definitely won't stay at this location again, and I'm reluctant to stay in any Sonesta again.
Stayed 4 nights in Mar 2024

6/10 Okay

Rebecca

Business traveler
Liked: Staff & service, room comfort
Average at best
If you are like me and just need a bed and bathroom, this place is fine. If you're looking for high quality, I would not suggest it. The employees were all nice and the room ended up being good enough for my simple standards, but the biggest issues I encountered were as follows: 1) Outside door frame/lock had clearly been tampered with, as if someone had tried to break in at some point prior. This made the door hard to lock correctly unless I slammed the door really hard, which left me uneasy at night by myself. 2) When I first arrived, one of the main lights was blinking on and off and one was out completely. It was fixed immediately by maintenance, but neither being noticed before I got there seemed odd. 3) I needed to do work from the room, but there was really no good place to do it. The bar counter would have been fine, but there were no bar stools, only dining room height chairs, which meant only my head fit over the bar top, and I would've had to have my elbows up to my ears to use my laptop. I'm 5'3", so maybe someone well over 6 feet could work in this location, but I assume most would be very uncomfortable. A small desk area would've be preferred. 4) The kitchen area had the most hodge podge mix of kitchen utensils I have ever seen. Two plates, one glass, one fork, two regular spoons, one large serving spoon, and one butter knife. Everything was in the dishwasher, but didn't look fully clean, and there was no detergent or dishwashing soap in the room. :(
Stayed 2 nights in Mar 2024

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

yun

Business traveler
Disliked: Staff & service
I went on the reservation date, but my reservation was canceled.
Stayed 1 night in Mar 2024

4/10 Poor

Dwight

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
After paying almost a month in advance so when got the property we found out the room we booked and paid for was not available it got worked out but very unsatisfactory way of doing business I don't blame the girls at front desk it was not their fought they were quite nice to deal with I would not recommend this place to anyone
Stayed 4 nights in Feb 2024

2/10 Terrible

Erica

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager tries to sleep with every female he sees. And if you choose not too he will find any reason to lie. And put you out!
Stayed 7 nights in Dec 2023