This hotel features 5 restaurants, a casino, and 4 bars/lounges. Valet parking is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a coffee shop/cafe are onsite.
Southland Casino Hotel offers 300 air-conditioned accommodations with complimentary bottled water and hair dryers. These individually decorated accommodations include dining tables. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. This business-friendly hotel also offers a casino, a 24-hour fitness center, and a vending machine. Onsite covered self parking and uncovered valet parking are complimentary.
Southland Casino Hotel has designated areas for smoking.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 4:00 AM and 11:00 AM.
Southland Casino Hotel has 5 restaurants on site.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Parking and transportation
Limo/town car service
Free covered self parking on site
Free uncovered valet parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Daily cooked-to-order breakfast available 4:00 AM to 11:00 AM for a fee: USD 13 to 20 per person
4 bars/lounges
5 restaurants
A coffee shop/cafe
Snack bar/deli
Things to do
2,300 slot machines
24-hour gym
50 gaming tables
Casino (113,000 square feet of space)
Shopping
Sportsbook
TV in common areas
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Guidebooks
Lockers
Luggage storage
Vending machine
Water dispenser
Guest services
Housekeeping (daily)
Porter/bellhop
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Assistive listening devices
Braille/raised signage
Elevator
Grab bar in bathtub
Hand-held showerhead
Handrails in stairways
Low-height electrical outlets in bathroom
Phone accessibility kit
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site
More
Banquet hall
Designated smoking areas (fines apply)
Room amenities
Bedroom
Free rollaway/extra bed
Pillowtop mattress
Premium bedding
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Rainfall showerhead
Towels provided
Entertainment
55-inch LED TV with cable channels
Food and drink
Dining table
Free bottled water
Limited room service
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Heating
Individual decor
Laptop workspace
Mobile key entry
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 13 to 20 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Guests under 21 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Southland Casino Racing
Southland Casino Hotel Hotel
Southland Casino Hotel West Memphis
Southland Casino Hotel Hotel West Memphis
Southland Casino Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
My first stay at the hotel and second visit to the casino was not a disappointment. The hotel was extremely up to date and eco- friendly. There were several choices to choose from as well as the convenience of the after hours menu and food options that were available at the late afternoon and early morning hours. The house keeping staff was also very friendly and extremely helpful in keeping the hotel clean during this stay. The reason for my visit was to celebrate my wife’s birthday and she was very happy to say the least. Thanks for helping me with my celebration.
Check in was quick. Hotel and casino were brand new. Very clean. There were makeup stains on my towels and sink but they were permanently stained so I can’t really fault the cleaning crew for that. It would have been nice to have a new stainless towel though. Overall great stay.
When booking through Expedia it says several times that you will not be charged until you check in the room. That was not true. 10mins after confirming my booking my card was charged $190.09. I was told that was the price of the first night, & that when I arrived I would only have to pay $272 for the second night, but when I checked in I was still charged the entire amount of the stay plus another $50 for using a debit card. These additional $240.09 charges came out of my planned spending money so I wasn’t able to fully enjoy my stay or visit the casino area. While I was there. I have been checked out now for 4 days and all that has been returned so far was the $50 fee for using a debit card. When I called they said it can take up to 30 days to return the initial $190.09 that was charged. In my opinion their listing on Expedia is false advertisement since it says throughout the booking process that you will not be charged until you arrive at the hotel. Lastly be prepared to have your luggage searched by a security dog upon entry like you’re going through TSA and have your ID out every time you re enter through the metal detector.
The front desk staff was very polite and friendly and the room was clean and spacious. I loved the shower. It’s in a pretty remote area so don’t expect any spectacular views of anything.