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Springhill Suites By Marriott Memphis Downtown

3.0 star property

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Photo gallery for Springhill Suites By Marriott Memphis Downtown

Lobby
Flat-screen TV, video-game console, pay movies
Studio, Multiple Beds, Non Smoking, Balcony | In-room safe, desk, iron/ironing board, free cribs/infant beds
View from property
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • 24/7 front desk
$147
includes taxes & fees
Nov 21 - Nov 22

Explore the area

View in a map
85 West Court Avenue, Memphis, TN, 38103
  • Place, Beale Street
    ‪8 min walk‬
  • Place, FedExForum
    ‪11 min walk‬
  • Place, Bass Pro Shops at the Pyramid
    ‪14 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, Multiple Beds, Non Smoking, Balcony

Studio, Multiple Beds, Non Smoking, Balcony | In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Living area | Flat-screen TV, video-game console, pay movies

Studio, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking | Bar (on property)

Studio, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(42 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Flat-screen TV, video-game console, pay movies

Studio, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(65 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(69 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Springhill Suites By Marriott Memphis Downtown

3-star hotel in Downtown Memphis
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a hot tub are onsite. Change of towels is available on request.
Springhill Suites By Marriott Memphis Downtown offers 147 accommodations with video-game consoles and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Springhill Suites By Marriott Memphis Downtown provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 8396 square feet (780 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Parking is available onsite for a surcharge.

Springhill Suites By Marriott Memphis Downtown is a smoke-free property.

Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35.12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • 8,396 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 35.12 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Springhill Suites By Marriott Memphis Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 497 out of 1009 reviews
Rating 8 - Good. 298 out of 1009 reviews
Rating 6 - Okay. 117 out of 1009 reviews
Rating 4 - Poor. 48 out of 1009 reviews
Rating 2 - Terrible. 49 out of 1009 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect for our family/business trip , comfortable for all the of us, great breakfast, good location
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniyelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

The trip was good from start to finish, check in was quick & the gentleman was nice. The rooms were clean & very cool, as well as the hotel itself (it was 90 degrees while we were there). The location was amazing for everything we wanted to do. Super close to Beale street. The pool was clean & the breakfast was good. Definitely will stay here again!!!! 10/10. There was 1 downside, the tv kept buffering, you honestly couldn’t watch a show without it stopping/freezing
Stayed 3 nights in Jul 2025

4/10 Poor

Emily

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Dresser had dirt in the drawers. No hand soap by the sink, had to ask call and ask multiple times to get one. No way stepping into a shower where you can immediately see turning on the light covered in spots and definitely not cleaned. Pool was dirty, should be skimmed regularly. Pool vacuum was left sitting in the pool, should be cleaned outside of open hours. Loud music outside later into the night. Understaffed valet, felt bad for the one kid running it who was kind and helpful but overwhelmed.
Stayed 1 night in Jul 2025

6/10 Okay

Sharon

Traveled with partner
Liked: Cleanliness, amenities
First date it was alright but the other days were no maid service we asked can we have clean towels she took the towels and never came back at all, we had to call for towels second day she approached the door and asked did we get our towels, we had to call and someone brought them to us. Third date we had to let her know we needed our room clean, when we came back to the room the bed was made up but she didn’t take the dirty towels nor the garbage at all. Parking was nice SpringHill Resort downtown, enjoyed my anniversary with you all!!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jadalynn

Stayed 1 night in Jun 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need some parking !!! That’s it :)
Stayed 1 night in Jul 2025

8/10 Good

Cassandra

Liked: Cleanliness
Friendly staff
Stayed 4 nights in Jul 2025

4/10 Poor

shenna

Traveled with family
Liked: Cleanliness, staff & service
The front desk staff, Trell and Reggie are amazing at their job and very friendly: they are the reasons for the stars that I have hotel. The tvs in myself and 2 family rooms did not work properly, constantly buffering. There were some issues with AC in 2/3 of our rooms. The hot tub was closed and sealed with caution tape, putting a damper on our outdoor swim. Other than maintenance issues, my room was clean and comfortable. I would only return if the front staff is still the same
Stayed 3 nights in Jul 2025

10/10 Excellent

Terina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, just didn’t like the parking arrangement!
Stayed 1 night in Jul 2025

8/10 Good

Krista

Traveled with family
Liked: Cleanliness, staff & service, amenities
The inside of this hotel was really nice. Everything looks nice and clean. There wasn’t really a lot of dust anywhere. The staff are also really friendly when we first got there the front desk staff was friendly at first, but then also a little annoyed. The room was nice. It was kind of tight in there, but it was nice. The bathroom had a weird smell, and it looked like sweater of blood on the bottom part of the door, but we weren’t sure what it was. It’s a hot tub was not working or functional, which was a little bit disappointment for our kids. The breakfast was amazing and really tasty. There is two days when they ran out of the breakfast batter and it took a minute to bring it out, but they were friendly while doing it
Stayed 3 nights in Jul 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and extremely helpful. Great experience.
Stayed 1 night in Jun 2025

6/10 Okay

Shelley

Liked: Staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Jasmine

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities
We were forced to pay for $50 valet parking after we reserved and paid online, this service included having to hand over my keys and my car never moving from the spot we parked in to check in. No access to our belongings in the car over night and 30 minutes wait for the morning valet to locate our keys and bring the car 15 ft from its parking in the check in spot.
Stayed 1 night in Jun 2025

10/10 Excellent

Candance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Stay with Outstanding Comfort and Srv!

We had an excellent stay at SpringHill Suites Marriott! The bed was incredibly comfortable and amazing—one of the best nights of sleep we’ve had in a hotel. The staff was friendly, professional, and always ready to assist with a smile. From check-in to checkout, everything felt warm and welcoming. Highly recommend and would absolutely stay again!
Stayed 2 nights in Jul 2025

6/10 Okay

Mandeep

Traveled with family
Liked: Cleanliness, amenities
Excellent location, convenient for downtown. Older property adjoined to a secondary property via 3rd floor bridge. Carpets and wallpaper are refreshed, but there is a little musty smell, that the hotel staff do try to mask by aerosol. Staff is very friendly and very good service. Good breakfast. Beds are average comfort. Room was very good size ( 2 queen beds).
Stayed 2 nights in Jul 2025

10/10 Excellent

Curtis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Manuela

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect – from the spacious, spotless room to the friendly and attentive staff, as well as the generous and varied breakfast. The swimming pool was an added bonus, ideal for unwinding and enjoying a moment of relaxation.
Stayed 8 nights in Jun 2025

8/10 Good

helena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and great breakfast and staff
Stayed 1 night in Jun 2025

8/10 Good

Shundrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Debe

Traveled with family
Disliked: Property conditions & facilities
Liked the location, safe at night as much as you can be in downtown Memphis. DIDN'T like, bathroom outdated and was supposed to be accessible but low toilet & high step in shower only 1 bar for safely. Also, sink didn't drain.
Stayed 2 nights in Jun 2025

8/10 Good

Vanessa, Columbia

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Property was close to Beale St and the entertainment of the city. Also, the staff was very customer friendly.
Stayed 4 nights in Jun 2025

6/10 Okay

Dean

Traveled with family
Great location downtown, disappointed in properties cleanliness.
Stayed 2 nights in Jun 2025