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Springhill Suites Memphis East / Galleria

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Springhill Suites Memphis East / Galleria

Terrace/patio
Lobby
Exterior
Suite, Multiple Beds | Pillowtop beds, desk, laptop workspace, blackout drapes
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
2800 New Brunswick Rd, Memphis, TN, 38133
  • Wolfchase Galleria
    3 min walk
  • Saint Francis Hospital - Bartlett
    3 min drive
  • Bellevue Baptist Church
    6 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    27 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hyatt Place Memphis/Wolfchase Galleria

Pool
Breakfast included
Pet friendly
Parking included
4.6 out of 5, Wonderful, (1007)
The price is $119
per night
$143 total
includes taxes & fees
Jan 7 - Jan 8
Hyatt Place Memphis/Wolfchase Galleria

About this property

Springhill Suites Memphis East / Galleria

3-star hotel in Wolfchase
Along with an indoor pool, this smoke-free hotel has a 24-hour business center and a business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Springhill Suites Memphis East / Galleria offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Guests under 18 years old are not allowed in the swimming pool or spa tub.

Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, barbecue grills, and laundry facilities. Onsite self parking is complimentary.

Springhill Suites Memphis East / Galleria is a smoke-free property.

Guests are offered a complimentary self-serve breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1998
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Fitness facility
  • Spa tub
The following facilities are closed on Wednesday and Thursday:
  • Fitness facility
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Galleria Hotel East
Springhill Suites Memphis East Galleria Hotel
Springhill Suites Galleria Hotel
Springhill Suites Memphis East Galleria
Springhill Suites Galleria
Springhill Suites Memphis East / Galleria Hotel Memphis
Springhill Suites East Galleria
Springhill Suites Memphis East / Galleria Hotel
Springhill Suites Memphis East / Galleria Memphis
Springhill Suites Memphis East / Galleria Hotel Memphis

Springhill Suites Memphis East / Galleria Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 378 out of 881 reviews" "
Rating 8 - Good. 245 out of 881 reviews" "
Rating 6 - Okay. 125 out of 881 reviews" "
Rating 4 - Poor. 80 out of 881 reviews" "
Rating 2 - Terrible. 53 out of 881 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Demetric

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel had an unusual smell, no towels available, phone did not work in room, TV mounted on wall where you could only watch it when your sitting on couch, unsatisfied with overall service
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Sep 2024

2/10 Terrible

Nickels

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was dirty! With bugs and mold. Checked out to a different property and was charged the stay for 3days
Stayed 3 nights in Aug 2024

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities
Property had bed bugs. Refused refund. Poor management. Would avoid at all costs.
Stayed 18 nights in Aug 2024

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice stay for the money
The hotel was conveniently located. The breakfast was good and the staff was nice. The keycards were so annoying because they kept going out, I was locked out multiple times, but the desk staff was always nice
Stayed 3 nights in Aug 2024

4/10 Poor

Sally

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time staying here
Second time staying at this hotel on our way through the area from MD to TX. Nice area. Lots of stuff around. Friendly staff. Room is spacious including a couch. Beds are comfy. Great hotel for our quick stay.
Stayed 1 night in Aug 2024

6/10 Okay

Jagannadha

Stayed 1 night in Aug 2024

10/10 Excellent

Eli

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in and out was super simple and easy. Everyone was really nice and hospitable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Samantha

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Robin

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Insects and no toilet paper
I reserved 2 rooms. 1 room was infested with moths. We went to the front desk and they found us another room. Then we discovered they we needed toilet paper in both rooms. We went to the front desk and they said we had to wait for the cleaning people to get toilet paper and the front desk could give us any. Very disappointed.
Stayed 1 night in Jul 2024

8/10 Good

Crystal

Stayed 1 night in Jul 2024

2/10 Terrible

June

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not worth the money. Very dirty and dingy. Walked into room to discover TV on, bed unmade, towel on floor, and blanket on couch. Had to request a different room. New room had terrible mildew smell, dirty carpet with a huge stain, air would not work. Very disappointing. Will never stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

brianna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had welcoming services as soon as we arrived. Our room and stay was very nice and comfortable I would stay here again. Also , breakfast was so yummy Our check out experience was smooth and everyone was so happy and nice.
Stayed 1 night in Jul 2024

8/10 Good

Astrid

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great Location, comfortable room, staff was nice. No hot breakfast items available at 8am and no one seemed to notice or care. Had some yogurts and cold cereal options. Had waffle making abilities but not set up.
Stayed 1 night in Jul 2024

4/10 Poor

Jenny

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property seems in desperate need of updating. The room was fairly clean but the bathroom was very old, stains on the sofa, and electrical conduit running overhead. The breakfast was subpar- not many offerings (no pastries) and they started cleaning up before 9 am. It was was ok for a one night stay but I probably wouldn’t stay there again without an update.
Stayed 1 night in Jul 2024

10/10 Excellent

Cydni

Stayed 2 nights in Jul 2024

4/10 Poor

Kathryn

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Angel

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
None.
Stayed 2 nights in Jul 2024

8/10 Good

Sandra

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Rand

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Overall it was a nice one night stay but the hotel was a little dated. The toilet paper holders in our bathroom had been installed sloppy and the shower drain had signs of rust. The breakfast area was well kept with typical fare (powder eggs, diced potatoes and bacon, muffins, bagels, etc.). Front desk were friendly and helpful.
Stayed 1 night in Jul 2024

6/10 Okay

DeVon, Dallas

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The building needs remodeling, and the property is unsafe.
Stayed 1 night in Jun 2024