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Springhill Suites Memphis East / Galleria

3.0 star property

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Photo gallery for Springhill Suites Memphis East / Galleria

Terrace/patio
Pillowtop beds, desk, laptop workspace, blackout drapes
Indoor pool
Exterior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2800 New Brunswick Rd, Memphis, TN, 38133
  • Wolfchase Galleria
    ‪2 min walk‬
  • Bellevue Baptist Church
    ‪4 min drive‬
  • Cordova Community Center
    ‪8 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Flat-screen TV

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby

Fairfield Inn & Suites by Marriott Memphis East/Galleria

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (821)
$149 nightly
The price is $149 total
includes taxes & fees
Fairfield Inn & Suites by Marriott Memphis East/Galleria

About this property

Springhill Suites Memphis East / Galleria

3-star hotel in Wolfchase
Along with an indoor pool, this smoke-free hotel has a 24-hour business center and a business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Springhill Suites Memphis East / Galleria offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, barbecue grills, and laundry facilities. Onsite self parking is complimentary.

Springhill Suites Memphis East / Galleria is a smoke-free property.

Guests are offered a complimentary self-serve breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1998
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Fitness facility
  • Hot tub
The following facilities are closed on Wednesday and Thursday:
  • Fitness facility
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Galleria Hotel East
Springhill Suites Memphis East Galleria Hotel
Springhill Suites Galleria Hotel
Springhill Suites Memphis East Galleria
Springhill Suites Galleria
Springhill Suites Memphis East / Galleria Hotel Memphis
Springhill Suites East Galleria
Springhill Suites Memphis East / Galleria Hotel
Springhill Suites Memphis East / Galleria Memphis
Springhill Suites Memphis East / Galleria Hotel Memphis

Springhill Suites Memphis East / Galleria Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 398 out of 930 reviews
Rating 8 - Good. 257 out of 930 reviews
Rating 6 - Okay. 131 out of 930 reviews
Rating 4 - Poor. 85 out of 930 reviews
Rating 2 - Terrible. 59 out of 930 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nakeyia

Liked: Staff & service, property conditions & facilities
The hotel was perfect for our one night stay for a family event. It’s next to the mall and plenty of eating places in walking distances. Their pool is out of Order but we were able to go to Fairfield Inn that is literally 500 steps away. Great stay, tall African American guy with dreads checked us in and he was extremely helpful and polite. We will definitely stay here again. Nice area.
Stayed 1 night in Feb 2025

4/10 Poor

Tyrika

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is terrible.
Stayed 1 night in Feb 2025

2/10 Terrible

Charles

Poor place to stay. Staff is awful
Stayed 1 night in Feb 2025

6/10 Okay

Juan

Liked: Staff & service, property conditions & facilities
What I liked the manager Tifany she is so nice and very helpful a wonderful lady what i didn't like was the breakfast very poor breakfast
Stayed 3 nights in Feb 2025

6/10 Okay

Susan

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Charles

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was absolutely the worst hotel experience I’ve ever had in my life. The hotel was dirty, the staff was extremely rude, and they tried to cancel my reservation that I have for two days by telling me I didn’t check in in time at 11 PM. We’ll never stay here again and we’ll take all my employees and business elsewhere from here on out.
Stayed 2 nights in Feb 2025

8/10 Good

Arnaud

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Vesta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

JAVONDA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Hotel close to eateries. Only plus would have been on site e vehicle charging.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jimmy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Eder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Samuel

Stayed 1 night in Dec 2024

10/10 Excellent

Thom

Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Stayed 1 night in Dec 2024

6/10 Okay

Khalique

Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Ice!

It was a really nice trip. I was surprised that the hotel had absolutely no ice machines on either floor! We had the ice bucket but were to.d to go to the other Marriott hotel to get ice. That was the only glitch we experienced. All in all I would come back and I have recommended this hotel to other family members.
Stayed 2 nights in Oct 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent veey nice the only rhis wirh rhe eoom is they need to up date the couch and tv
Stayed 2 nights in Oct 2024

6/10 Okay

Nucaila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Ed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jacqueline

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was happy with the hotel until I saw mold around the shower faucet. I didn’t see it until I started my shower, but at that point I didn’t want to change rooms. I went and purchased a swimsuit to enjoy some time in the spa, but it was covered with plastic and out of order.
Stayed 1 night in Dec 2024

6/10 Okay

Steve

Average motel

Was clean and average but was lacking the Marriott standards I expect
Stayed 3 nights in Nov 2024