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Towneplace Suites By Marriott Memphis Germantown

3.0 star property

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Photo gallery for Towneplace Suites By Marriott Memphis Germantown

Egyptian cotton sheets, premium bedding, desk, laptop workspace
Restaurant
Indoor pool
Lobby lounge
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Kitchen
  • Bar
  • Pool
  • Pet friendly
  • Laundry
$219
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
7800 Neshoba Road, Germantown, TN, 38138
  • Methodist Le Bonheur Germantown Hospital
    ‪19 min walk‬
  • TPC Southwind
    ‪9 min drive‬
  • University of Memphis
    ‪15 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Corner

Studio, 1 King Bed with Sofa bed, Non Smoking, Corner | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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  • Breakfast included
  • Pet friendly
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About this property

Towneplace Suites By Marriott Memphis Germantown

3-star Germantown hotel with in-room kitchenettes
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Towneplace Suites By Marriott Memphis Germantown offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with twin sofa beds. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with cable channels and Netflix. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations.

This Germantown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Towneplace Suites By Marriott Memphis Germantown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Onsite covered self parking is complimentary.

Towneplace Suites By Marriott Memphis Germantown is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Towneplace Suites By Marriott Memphis Germantown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping mall

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Portable shower seat
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2024
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Twin sofa bed

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Towneplace Suites By Marriott Memphis Germantown Hotel
Towneplace Suites By Marriott Memphis Germantown Germantown

Towneplace Suites By Marriott Memphis Germantown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 24 out of 33 reviews
Rating 8 - Good. 6 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Murry D

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, & quiet!
Stayed 1 night in Apr 2025

8/10 Good

Susan Crothers, Weddington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is lovely, breakfast is very good. Wi-fi was not very good at all.
Stayed 3 nights in May 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in Mar 2025

4/10 Poor

Ronnie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The overall stay was nice BUT I had a $40 charge. On my bill I called the motel TRYING to get a copy of the bill and they wouldn't provide me a copy saying I had to go through Expedia. Made several attempts to do that but not able to do so
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great choice
Stayed 1 night in May 2025

8/10 Good

Michael

Stayed 1 night in May 2025

8/10 Good

Krissy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was polite and attentive. However I booked a King room and received a double. Hotel was nearly at capacity and didn’t have any Kings available. I spoke with the front desk and they claimed Expedia sent the wrong booking. When checking with Expedia they claimed it was the hotel. The front desk person said she would check with management and someone would get back with me. No one did. Secondly in the entry to the hotel they have an aerosol room spray on a timer. It’s super strong and gave me a terrible headache. One time I had the unpleasant experience of walking in just as it was spraying - I breathed some of it in. Gross… Other than those two things the hotel met all of my needs and I was pleased with my stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accomadating. Property clean and variety of options for breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

Deanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2025

2/10 Terrible

Spencer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zion at the front desk was awesome! Hotel was great but was very disappointed that Bar and restaurant was closed on Sunday but it wasn’t mentioned on Hotels.com
Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay!!! The staff was helpful with food recommendations and extremely kind. Our room was clean and the beds were comfortable. The restaurants in walking distance were fabulous. Will stay again when back in town. Can’t say enough how much we enjoyed our stay!
Stayed 4 nights in Jan 2025

10/10 Excellent

Chetan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Overnight stay on the way to final destination. Hotel was in a good part of town and was nice and clean. Everything worked as it should.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Doctor

Everything was immaculate!!
Stayed 1 night in Dec 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet was what I wanted and this works great
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Adrien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel and very friendly staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Cecilia

Stayed 1 night in Dec 2024

8/10 Good

Scott

Stayed 1 night in Dec 2024

10/10 Excellent

shelby

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brief stay in Germantown

Great stay and service
Stayed 2 nights in Dec 2024