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Best Western Plus Riviera

2.5 star property

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Photo gallery for Best Western Plus Riviera

Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Lobby
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Parking included
$178
includes taxes & fees
Oct 3 - Oct 4

Explore the area

View in a map
15 El Camino Real, Menlo Park, CA, 94025
  • Stanford Shopping Center
    ‪2 min walk‬
  • Stanford University Medical Center
    ‪19 min walk‬
  • Stanford University
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Riviera

Menlo Park hotel close to Stanford University
Along with an outdoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite.
Best Western Plus Riviera offers 37 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Plus Riviera features an outdoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Best Western Plus Riviera is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Riviera
Best Western Plus Riviera Menlo Park
Best Western Plus Riviera Motel
Best Western Plus Riviera Motel Menlo Park
Best Western Riviera
Best Western Menlo Park
Best Western Plus Riviera Hotel Menlo Park
Menlo Park Best Western
Best Plus Riviera Menlo Park
Best Western Plus Riviera Hotel
Best Western Plus Riviera Menlo Park
Best Western Plus Riviera Hotel Menlo Park

Best Western Plus Riviera Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 257 out of 646 reviews
Rating 8 - Good. 218 out of 646 reviews
Rating 6 - Okay. 101 out of 646 reviews
Rating 4 - Poor. 36 out of 646 reviews
Rating 2 - Terrible. 34 out of 646 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Liked: Cleanliness, amenities
Location
Stayed 1 night in Jun 2025

10/10 Excellent

Hanoi

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff was very friendly. Very convenient location close to Stanford grocery stores and shopping..
Stayed 3 nights in May 2025

8/10 Good

Roseann

Traveled with family
Liked: Staff & service
Breakfast was more than a continental but not as good as I hàve had from previous Best Westerns. I love how the toilet paper and tissue were made into flowers :) convenient location near food and other leisure activities.
Stayed 1 night in Apr 2025

10/10 Excellent

Johanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kayla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Saphire

Stayed 1 night in May 2025

8/10 Good

Abigail

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and although this is a very dated property, the rooms were nice & the beds were comfortable.
Stayed 1 night in May 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Stanford
Stayed 2 nights in May 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

Everything was great. Shower pressure was amazing! Parking a little tight.
Stayed 1 night in May 2025

10/10 Excellent

Joon, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
facility itself was overally good enough, but the payment i made to Expedia was an extortion, not being able to accept this , i paid much more than what it supposed to be
Stayed 2 nights in Apr 2025

10/10 Excellent

ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Katherine

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 2 nights in Apr 2025

10/10 Excellent

Aykhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Second time I"ve stayed there. Despite the doors facing the outside, I feel safe and it's so clean and modern. Staff are generous and kind. The free breakfast is amazing. Robot coffee machine and waffles...and a breakfast steward to help you with anything you might need.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Traveled with family
Liked: Amenities
This was a very positive stay. Friendly, clever, and helpful. The breakfast was good. Love it. Will stay again.
Stayed 7 nights in Mar 2025

10/10 Excellent

Clairen

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like the narrow covered parking area. I damaged/scraped my truck when trying to park.
Stayed 3 nights in Mar 2025

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cute, breakfast was amazing, staff were outstanding
Stayed 1 night in Apr 2025

2/10 Terrible

Zijun

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I regret to leave this slightly negative review here. On the last day before check-out, my room was not cleaned. One clerk explained that it was due to the system being down, while another told me they don’t offer cleaning the day before check-out. These inconsistent explanations were a bit confusing and frustrating. A manager assured me they would be in touch to resolve the issue, but unfortunately I haven't received the follow-up. I’m sorry to leave this message here, but I hope the hotel can work on improving its communication and service.
Stayed 5 nights in Mar 2025

8/10 Good

David

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nice and clean.
Stayed 1 night in Mar 2025