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Aurora

4.0 star property

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Photo gallery for Aurora

Interior
Front of property
Exterior
Interior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Air conditioning
  • Pet friendly
$223
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Passeggiata Passirio 38, Merano, BZ, 39012
  • Kurhaus
    ‪2 min walk‬
  • Merano Thermal Baths
    ‪2 min walk‬
  • Trauttmansdorff Castle Gardens
    ‪5 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Premium bedding, minibar, in-room safe, desk

Economy Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, Balcony

Classic Double Room, Balcony | Premium bedding, minibar, in-room safe, desk

Classic Double Room, Balcony

8.0 out of 10
Very good
(11 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, desk

Classic Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Design Double Room, Balcony

Premium bedding, minibar, in-room safe, desk

Design Double Room, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Double Room

Design Double Room | Premium bedding, minibar, in-room safe, desk

Design Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

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Exterior

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About this property

Aurora

4-star Merano hotel connected to the convention center, steps from Merano Thermal Baths
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Aurora offers 36 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Aurora features a full-service spa. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 4-star property offers access to a business center. Event facilities measuring 538 square feet (50 square meters) include conference space. This hot springs hotel also offers a terrace, multilingual staff, and ski storage. Onsite parking is available (surcharge).

Aurora is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 11 AM.
Aurora has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 19 per day); discounts available
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (EUR 19 per day)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 538 square feet of conference space
  • Business center

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 19 per day
  • Nearby parking fee: EUR 19 per day (820 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT021051A18M4TBHGA

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aurora Hotel Merano
Aurora Merano
Aurora Hotel
Aurora Merano
Aurora Hotel Merano

Aurora Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 174 out of 352 reviews
Rating 8 - Good. 140 out of 352 reviews
Rating 6 - Okay. 27 out of 352 reviews
Rating 4 - Poor. 7 out of 352 reviews
Rating 2 - Terrible. 4 out of 352 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Traveled with partner
Liked: Amenities
Lovely hotel, looking a little dated here and there but comfortable and in a spectacular location. Great breakfast and very helpful staff
Stayed 2 nights in Mar 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly staff and great breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would most definitely stay again

Great stay. Interesting arrival as you need to pull in behind the hotel in an alley to unload and check in. They have a porter for your luggage and very nice staff. Breakfast was more than ample. Staff was amazing and location cannot be beat. Parking is easy, just across the river in the Therm parking under the street. Room was more than average size and clean
Stayed 1 night in Nov 2024

8/10 Good

sunghoon

Liked: Cleanliness, staff & service, property conditions & facilities
good location.
Stayed 2 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Location to shopping and river
Stayed 2 nights in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it here. Friendly staff. Good food. Great location. I will definitely return. Ask for a room overlooking the river. Very important.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dianne, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a beautiful location
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful. The location is perfect for exploring the town. Terrific terrace for breakfast or relaxing and watching life on the boulevard. From the reception over wait staff to the owners, everyone was extremely attentive, friendly, polite and helpful. The town has a wonderful Mediterranean flair. Great food, great shopping.
Own little balcony
Stayed 2 nights in Jul 2024

10/10 Excellent

MONIQUE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great room with balcony that was full of plants and had lounge chairs, was like a privat little garden!
Stayed 1 night in Jun 2024

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on the river from, walking distance to the city centers delicious breakfast and super nice room
Stayed 2 nights in Jun 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merano is a gorgeous mountain town. Aurora is right across the street from a famous thermal spa. The hotel has a helpful staff. Like so many places in Italy, it’s on a pedestrian street but they have an arrangement with a nearby parking garage and the parking just goes on your room charges.
Stayed 2 nights in May 2024

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If I could give more than 5 stars I would. The value was incredible with many little extras included! The breakfast was outstanding and the staff was incredibly helpful.
Stayed 3 nights in Apr 2024

8/10 Good

ANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Balcony is a must

Great location, but make sure when booking that you make a reservation for a room with a balcony. Otherwise, you’ll be looking out to a narrow side alley - definitely not very appealing.
Stayed 3 nights in Aug 2023

8/10 Good

Tracey

Liked: Staff & service, property conditions & facilities

Great…and not so great.

This hotel is in a fantastic location and the flowers everywhere are beautiful. We had a lovely terrace outside our room covered in plants. The food at the restaurant and the service are both excellent. Two issues: the building is super old and it shows (dirt in the corners of, well, everything) and the outside of the place could use a refresh. Our main issue was our room - it was really big and was not originally built with a washroom in it - so they had added this super modern, glass space which would be ok but it had stripes of privacy frosting on the glass like the kind I have on our boardroom at work - you can still see basically everything. Fine if you know your travel companion really well, but still a bit awkward.
Stayed 1 night in Jul 2023

10/10 Excellent

markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Berhane

Stayed 1 night in Apr 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, comfortable room, would go back in a minute.
Stayed 2 nights in Jan 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location!

Friendly reception, great location, large balcony, older rooms needing some refurbishment
Stayed 1 night in Jan 2023

10/10 Excellent

Don W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic - From Start to Finish!

If arriving by car, check Google maps for the lane behind the hotel where you drop off your luggage and reception then provides a map for parking. From check in to check out, service was exemplary. Not sure how check in would be with a car however reception made sure it was easy. Check out was just as easy retrieving the car, and then loading it at the back door. The room we booked was a classic double with balcony. It was spacious, the bed was comfortable, the A/C worked well and the wi fi signal was strong. Slept well, hotel is quiet and the room was quiet. Breakfast was a very nice buffet with plenty of variety. Fresh fruit cocktail, fresh pineapple, melon and 'freshly' squeezed orange juice!! Pastries were delicious - chocolate pain - fantastic. Scrambled eggs, hard boiled eggs, meats, cheeses, cereal, etc. All fantastic. What a well managed hotel, and a great team of employees! Nice job Aurora Hotel.
Stayed 1 night in Sep 2022

6/10 Okay

Molly

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel in nice location - staff was rude and inconsiderate at the reception
Stayed 1 night in May 2022

10/10 Excellent

han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

2/10 Terrible

Ka Yu

Stayed 1 night in Jul 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel, nothing to improve

This is a wonderful hotel. All staff were super friendly from the moment we arrived. Our room had river and mountain views. The room was very clean and the restaurant was superb. It’s a perfect location with easy arrival and quick walking access into the pedestrian area. Would definitely stay there again, wow!
View from the room
Example of the delish food at the restaurant
Stayed 2 nights in Nov 2020

10/10 Excellent

Wes, Verona, IT.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, very nice room. Great breakfast. We will be going again.
Stayed 1 night in Jun 2020

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great price hotel good value

We had an updated room in the old part of the hotel although we booked classic room which I think we may have preferred. There was no separate bathroom, the toilet and shower were in glass partitioned boxes either side of the room but nice in that all rooms are different, if you like Premier inn this hotel is not for you Breakfast lovely and we had afternoon coffee and cake outside under a fleece looking at the Xmas lights, location brilliant and can walk to the train station
Stayed 2 nights in Dec 2019