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Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$490* Per night/room Apr 19 - Apr 20

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Suite (Soul)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Royal Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite (Adlerhorst)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Hotel Castel Fragsburg - Relais & Chateaux features a health club and a spa tub. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

5 meeting rooms are available. This luxury hotel also offers a seasonal outdoor pool, a sauna, and a library. For a surcharge, the property provides a roundtrip airport shuttle, a train station pick-up service, and a train station drop-off service. Complimentary uncovered self parking and valet parking are available on site, along with a car charging station.

Hotel Castel Fragsburg - Relais & Chateaux is a smoke-free property.

  • Library
  • Picnic area
  • Couples/private dining
  • Private picnics
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Train station drop-off (surcharge)
  • Full-service spa
  • Front desk (limited hours)
  • Spa treatment room(s)
  • Uncovered parking
  • Porter/bellhop
  • Tours/ticket assistance
  • Electric car charging station
  • Free self parking
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Free valet parking
  • Health club
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Outdoor seasonal pool
  • Wheelchair accessible
  • Safe-deposit box at front desk
  • Number of meeting rooms - 5
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Train station pickup (surcharge)
  • Concierge services
  • Snack bar/deli
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 20
  • Internet access - wireless
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Room Amenities

Hotel Castel Fragsburg - Relais & Chateaux offers 20 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. A pillow menu is available. This Merano hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Television
  • Cable/satellite TV service
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • High-speed internet access
  • Turndown service
  • Wireless internet access
  • In-room childcare (surcharge)
  • Slippers
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • TV size measurement: inch
  • Bathtub or shower
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Champagne service
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.

Hotel Castel Fragsburg - Relais & Chateaux has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 14
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

A health club and complimentary bicycles are featured at the hotel. A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golfing nearby
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Rock climbing on site
  • Mountain biking nearby
  • Ropes course on site
  • Horse riding nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 49 for adults and EUR 49 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 11 PM

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Cashless transactions are available

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Car not required

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

No cribs (infant beds) available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from March to November.

Pool access available from 7:30 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

A car is not required for transportation to and from this property.

Cashless payment methods are available for all transactions.

Contactless check-in is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Castel Fragsburg
  • Castel Fragsburg Hotel
  • Castel Fragsburg Merano
  • Fragsburg
  • Hotel Castel Fragsburg
  • Hotel Castel Fragsburg Merano
  • Hotel Fragsburg
  • Hotel Castel Fragsburg Relais & Chateaux Merano
  • Hotel Castel Fragsburg Relais & Chateaux
  • Hotel Castel Fragsburg - Relais & Chateaux Hotel
  • Hotel Castel Fragsburg - Relais & Chateaux Merano
  • Hotel Castel Fragsburg - Relais & Chateaux Hotel Merano

Awards & Affiliations

The property is a member of Relais & Chateaux.

Hotel Reviews

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