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Hotel Pienzenau am Schlosspark

4.0 star property

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Photo gallery for Hotel Pienzenau am Schlosspark

Rooftop terrace
Land view from property
Lobby
Bar (on property)
Indoor pool, outdoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Breakfast available
  • Parking included

Explore the area

Map
via Pienzenau, 1, Merano, BZ, 39012
  • Touriseum museum
    ‪8 min walk‬
  • Trauttmansdorff Castle Gardens
    ‪9 min walk‬
  • Rametz Castle
    ‪13 min walk‬
  • Bolzano (BZO)
    ‪24 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Frette Italian sheets, premium bedding, down comforters, minibar

Standard Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Frette Italian sheets, premium bedding, down comforters, minibar

Superior Double Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Junior Suite

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | Frette Italian sheets, premium bedding, down comforters, minibar

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

ImperialArt

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, (64)
The price is $264
per night
$297 total
includes taxes & fees
Mar 6 - Mar 7
ImperialArt

About this property

Hotel Pienzenau am Schlosspark

4-star Merano hotel walkable to Trauttmansdorff Castle Gardens
Along with a full-service spa, this smoke-free hotel has a golf course and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, an outdoor pool, a restaurant, and a health club are onsite.
Hotel Pienzenau am Schlosspark offers 30 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A golf course, a health club, and complimentary bicycles are featured at the hotel. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and manicures and pedicures.
In addition to a full-service spa, Hotel Pienzenau am Schlosspark features a golf course and an indoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers an outdoor pool, a health club, and a sauna. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hotel Pienzenau am Schlosspark is a smoke-free property.

Onsite venue - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, German, Italian, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: EUR 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Golf course
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach umbrellas
  • Garden
  • In a provincial park
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 7 AM; Check-in end time: 11 PM
Express check-in available

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 23 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: approximately EUR 20.00 to 30.00 per person
  • Pet fee: EUR 23 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Pienzenau am Schlosspark
Hotel Pienzenau am Schlosspark Merano
Pienzenau am Schlosspark
Pienzenau am Schlosspark Merano
Pienzenau Am Schlosspark
Hotel Pienzenau am Schlosspark Hotel
Hotel Pienzenau am Schlosspark Merano
Hotel Pienzenau am Schlosspark Hotel Merano

Hotel Pienzenau am Schlosspark Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 32 reviews
Rating 8 - Good. 15 out of 32 reviews
Rating 6 - Okay. 0 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

10/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Irene, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and well furnished. Bathroom lacked a tub which was a disappointment. Breakfast very nice. Lunch hour too short
Stayed 4 nights in Sep 2018

10/10 Excellent

steve, Boston MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
What a charming hotel with the most friendly and helpful staff you'll find. We were greeted by name at check in and from then on the level of service was very engaging. Food was great and the rooftop garden and its views fantastic. Rooms were bright airy and large. Would certainly stay here again if back in Merano.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Traveling couple, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, lovely owners and great service
We had a wonderful two night stay at this lovely property and would return again in a heartbeat.

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Roland

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Sehr gut geführtes Hotel im ruhigen Umfeld.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein schönes und ruhiges Hotel mit vielen Annehmlichkeiten
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klein u wunderbar
Das Hotel war sehr nett u hübsch. Ich mag einfach das von Familien gefühltes Hotel. Es ist immer sympatisch:)
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nette Staff & angenehmes Ambiente
Sehr freundliches Team, eher reiche Klientel. Sehr schöne Dachterrasse. Essen auch gut, die Cocktail & Bierauswahl könnte etwas aufgefrischt und verjüngert werden.
Stayed 1 night in Jul 2018

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir kommen wieder!
Sehr schönes Hotel an toller Lage. Freundlicher Empfang und gutes Restaurant.
Stayed 1 night in Oct 2017

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A super hotel
This is one of the very best hotels we have stayed in. Everything is so very well thought over and organised. The staff could not be more welcoming and professional. The room was excellent. Breakfast a treat and dinner a festivity. Wonderfull food and wines. One can see and feel that everybody does his/her utmost best to make your stay as good as possible. Our dog was also very welcome. Even our carwindow was washed before we left!! If we can we will certainly come back.It is a family business and one feels fast 'at Home'.
Stayed 3 nights in Jul 2017

10/10 Excellent

Per Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et av de beste!
Fantastisk Hôtel og enestående service!
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt var utmärkt sånär som på dåligt wi-fi, fungerade i receptionen och däromkring, urdåligt på rummet. Låg brandbredd även i receptionen. Men typiskt Italien.
Stayed 1 night in Jul 2017

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

Sutter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zufrieden, gut aufgehoben und freundlich
Ein wunderbarer Ort zum entspannen. Gute Küche Relax pur!
Stayed 2 nights in Jun 2017

8/10 Good

Reiner, Solothurn, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhiges Hotel mit vielen Möglichkeiten
Wir haben einen ruhigen Aufenthalt im Hotel genossen und die verschiedenen Angebote genutzt. Die Betreuung durch die Hoteleigner mit ihrem Team ist bestens und sehr angenehm.
Stayed 5 nights in May 2017

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Komfortables, ruhiges Hotel mit excellentem Servic
Beste südtiroler Gastlichkeit in einem excellent geführten Haus mit familiärer Athmosphäre

8/10 Good

Sergio Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Thomas, Süddeutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herausragend. Sehr zu empfehlen.
Top Aufenthalt in einem tollen Haus mit herausragendem Ambiente. Super Service (Autoscheiben wurden vor Abfahrt gereinigt). Gastronomie auf hohem Niveau, Frühstücksbuffet sehr reichhaltig. Sehr schöner Wellness - Bereich. Kann uneingeschränkt weiterempfohlen werden.

10/10 Excellent

Elisabeth, Basel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundliches nettes Boutique Hotel
Wir waren 5 Tage zum wandern und relaxen da. Die Umgebung war schön und ruhig. Das Hotel war mehr wie zu Hause und das Personal war sehr hilfreich und freundlich. Das Abendessen war so gut das wir nie auswärts gegessen haben--war sehr gemütlich auf der Terrasse.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Management und Service.
Wir hatten 3 wunderbare Tage nach unserer Oberstdorf - Meran-Wanderung im Hotel Pienzenau. Exzellenter Service, Essen und eine sehr angenehme Atmosphäre. Wir können das Hotel nur empfehlen.