Casa Xcanatun

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Xcanatun

Cool Blue Bedroom | Pool | Outdoor pool
Terrace/patio
Exterior
40-inch flat-screen TV with digital channels, TV, Netflix
Outdoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
14703 Calle 20B, Mérida, YUC, 97345
  • Yucatán Golf Club
    3 min drive
  • Plaza Galerias Mall
    6 min drive
  • The Harbor Lifestyle Mall
    7 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    32 min drive

Room options

Mexican Bedroom

  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Master Bedroom

  • Sleeps 2
  • 1 King Bed

Cool Blue Bedroom

  • Sleeps 2
  • 2 Queen Beds

Wasabi Bedroom

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Casa Xcanatun

3-star Mérida hotel with outdoor pool
This hotel features an outdoor pool, a 24-hour front desk, and free breakfast. WiFi in public areas is free.
Casa Xcanatun offers 4 air-conditioned accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include complimentary toiletries and hair dryers. This Mérida hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM

Things to do

  • Billiards/pool table
  • Books
  • Games
  • Outdoor pool
  • Stereo

Family friendly

  • DVD player
  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • DVD player
  • DVR
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Casa Xcanatun Hotel
Casa Xcanatun Mérida
Casa Xcanatun Hotel Mérida

Casa Xcanatun Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 13 out of 21 reviews" "
Rating 8 - Good. 2 out of 21 reviews" "
Rating 6 - Okay. 4 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ronald J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice and a relaxing stay
Very comfortable stay. Its away from the city, yet near enough to see Merida, or head to the beach. I enjoyed the pool and watching the birds from the balcony. Our room was good size with a very good AC, and a large bathroom with a jacuzzi. Our host served a nice breakfast. We enjoyed the big tv, and even stayed an extra night before goinh to Uxmel and the beach.
Stayed 1 night in Jun 2023

10/10 Excellent

Wilberth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

2/10 Terrible

María Diana

Traveled with family
mala recepcion
No pude hospedarme, al reservar no me di cuenta que esuna casa no un hotel, al llegar no habia nadie veniamos de viaje con poca pila y ya sin efectivo, tuvimos que llamar a un numero que no se veia y la sra me dijo que habia salido que la esperara pero que no tiene pago con tarjeta solo efectivo y transferencia, por lo tanto me dijo en lo que llego vaya a sacar dinero, la casa esta retirada ya veniamos a descansar, el cajero lejos asi que tuvimos que buscar un hotel donde acepten tarjeta de credito, muy mala recepcion..........
Stayed 2 nights in Nov 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Nov 2023

6/10 Okay

Maria Cristina

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

6/10 Okay

EDWIN GAEL

Stayed 2 nights in Nov 2023

6/10 Okay

Alfredo

Disliked: Staff & service
Stayed 1 night in Nov 2023

4/10 Poor

sofia

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
El acceso a la propiedad es por terracería y es difícil entrar, trate de comunicarme por medio del teléfono proporcionado 5 veces y nunca me atendieron, me quisieron cobrar de $1,000 a $1,300 pesos cuando mi tarifa era de $871 y al darles $900 pesos no me regresaron el cambio, no se me ofreció el desayuno que porque los domingos no pueden hacerlo solo pan y café, además que aunque el cuarto estaba amplio, no se veía higiénico y el baño que me dieron estaba con moho, y sucio, el trato del anfitrión o personal no fue la mejor y eran groseros y solo se limitaron a tratarme de mala manera, tarde 30 minutos afuera porque no me abrían la puerta.

10/10 Excellent

Marcel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómoda la habitación, con un ambiente de hacerte sentir como en casa y la accesibilidad del dueño
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Salvador

Stayed 2 nights in Apr 2023

6/10 Okay

DOLORES

Traveled with family
Disliked: Staff & service, amenities
LA PROPIEDAD MUY BONITA Y GRANDE Y ACOJEDORA, PERO EL PERSONAL QUE ATIENDE ESTABA UTILIZANDO LAS INSTALACIONES DE ALBERCA CON INVITADOS MIENTRAS ESTABAMOS HOSPEDADOS, VARIAS PARTES SUCIAS Y DESCUIDADAS Y NO TE EXPLICAN LOS FUNCIONAMINETOS DE LOS AIRES Y DE LAS TELEVISIONES, FALTA DE MANTENIMIENTO Y HAY MUCHAS MOSCAS.
Stayed 2 nights in Apr 2023

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maison d’hôtes à Xcanatun
Séjour de 4 nuits Grande chambre et grande salle de bain Lit très confortable Petit déjeuner correct qui manque un peu de diversité Il y a une très belle piscine mais qui n’est pas nettoyée, le robot est resté au fond de la piscine tout le séjour et des déchets de chaume stagnaient sur l’eau ( donc piscine inutilisable) dommage par 35 degrés Belles parties commune Éloignée de Merida mais calme Colectivo à 1 km de la casa pour un prix dérisoire de 8 pésos et 30 minutes de trajet Très bon restaurant à 600 m (hermana républica)
Stayed 4 nights in Apr 2023

10/10 Excellent

ARLETH IVONNE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para vacacionar y descansar. El servicio muy bueno, te atienden muy bien. Te recomiendo rentar auto porque la zona es complicado el acceso.
Stayed 3 nights in Apr 2023

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia
Stayed 1 night in Mar 2023

10/10 Excellent

SANDRA PATRICIA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad muy agradable, la atención excelente, la habitación muy bien, en general la estancia muy buena. Puntos en contra, esta lejos del centro entonces las opciones para moverte no son muchas y no te hacen la limpieza de la habitación diario.
Stayed 3 nights in Mar 2023

10/10 Excellent

CARLOS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, muy cómoda y tranquila.

10/10 Excellent

Yulisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto la atencion, la propiedad y habitaciones son lindas, acondicionadas para tener una linda estadia, Me costo llegar un poco por la direccion, pero estuve en contacto con Linda todo el tiempo y me ayudo a llegar¡¡ super recomendado
Stayed 1 night in Sep 2022

10/10 Excellent

Eduardo

Traveled with partner
Excelente propiedad,
Stayed 2 nights in Aug 2022