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City Express by Marriott Merida

3.5 star property

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Photo gallery for City Express by Marriott Merida

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Exterior
Reception
Superior Room, 1 Queen Bed with Sofa bed | Down comforters, desk, iron/ironing board, free WiFi
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Calle 45 No 332 Por calle 54 y calle 56, Col. Benito Juarez Norte, Mérida, YUC, 97119
  • Paseo de Montejo
    ‪5 min walk‬
  • Plaza Galerias Mall
    ‪3 min drive‬
  • Plaza Altabrisa
    ‪5 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Down comforters, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Down comforters, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down comforters, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

City Express Plus by Marriott Mérida

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.2 out of 5, Very Good, (991)
The price is $81
per night
$98 total
includes taxes & fees
Apr 27 - Apr 28
City Express Plus by Marriott Mérida

About this property

City Express by Marriott Merida

3.5-star Mérida hotel walkable to Paseo de Montejo
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and dry cleaning are onsite.
City Express by Marriott Merida offers 166 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
City Express by Marriott Merida features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. A complimentary breakfast is offered each morning. A complimentary area shuttle within 10 kilometers is available for guests. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and dry cleaning/laundry services. Complimentary uncovered self parking is available on site.

City Express by Marriott Merida is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

City express Merida
City Hotel Merida express
City Express Merida Mérida

City Express by Marriott Merida Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 386 out of 917 reviews
Rating 8 - Good. 275 out of 917 reviews
Rating 6 - Okay. 128 out of 917 reviews
Rating 4 - Poor. 58 out of 917 reviews
Rating 2 - Terrible. 70 out of 917 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

janett, sunrise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good breakfast and nice staff
Stayed 1 night in Jan 2025

6/10 Okay

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and friendly. We were satisfied with the room. Outdoor pool was nice for relaxing and cooling down after hot day at the Progeso Beach. It’s just that breakfast buffet was not that great, they tasted blah. It’s good location for 30 mins ride on bus to the beach and 15 mins into Centro
Stayed 3 nights in Dec 2024

10/10 Excellent

Jairo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very helpful. Very clean
Stayed 1 night in Dec 2024

8/10 Good

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 3 nights in Nov 2024

6/10 Okay

Angelica

Disliked: Room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Laura

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Left early because the family couldn’t sleep.
The hotel was pretty bare bones, which was fine because it’s what we expected. The problems was the vending machine took only coins and they couldn’t provide change. The elevator smelled like vomit and the AC in the room was angled in a way to blow on your face while you are sleeping. We ended up leaving a day early even though we prepaid…
Stayed 2 nights in Aug 2024

4/10 Poor

Xochitl

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff was extremely rude. They were not helpful at all. They blocked our room for AC and did not care to inform us. And then had us waiting for a new room. Not staying there again.
Stayed 1 night in May 2024

6/10 Okay

Juan, HIALEAH

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The hoyel generally needs maintenance, there is a lack of lighting, the bathrooms are in poor condition, very noisy outdoor areas, a crib was requested and they didn't have one, there were no towels in the room, etc., etc.
Stayed 2 nights in Jul 2024

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that this place had great parking, offers breakfast and has good location. The only thing is there tv is outdated and they had an issue with the toilets and the ac would leak.
Stayed 3 nights in Jun 2024

8/10 Good

BERNHARD T

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice location The tree at back of parking lot that scratched the Explorers top
Stayed 2 nights in Jun 2024

8/10 Good

Arturo

Stayed 4 nights in Jun 2024

8/10 Good

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet place and safe
Stayed 5 nights in Jun 2024

2/10 Terrible

Xochitl

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service. Reception was very unfriendly. Stephanie in particular was rude and out of touch with the guests. She decided to change our room without notice at 11 at night. She lied to the guests about the change and then was rude to her colleagues for questioning her reasons. She made me miss my flight and said the did not care. Save yourself! Do not stay here!
Stayed 3 nights in May 2024

10/10 Excellent

Pascal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A non-luxury luxury hotel with a very basic breakfast. However, the rooms (yet basic) are very clean and the staff was superfriendly in any regards, which was all what we have been looking for. The hotel met all of our expectations and is an excellent choice to book for some days as a base in northern Mérida.
Stayed 1 night in May 2024

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
No pleased
Not happy with amenities
Stayed 3 nights in Apr 2024

8/10 Good

Octavio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is only okay with offering only basic services. However, what I appreciated about it was how clean it was, and Maria, our housekeeper, was always friendly and kind. Unfortunately, the room was quite small, and the services provided were very basic. Overall, I would not choose to stay here again.
Stayed 3 nights in Apr 2024

6/10 Okay

Nancy

Business traveler
Disliked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel with good breakfast
Good hotel in a safe area, ended up staying an extra night. Easy to get uber around. Breakfast was good.
Stayed 1 night in Apr 2024

6/10 Okay

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good except for strong noise inside the room
Stayed 2 nights in Mar 2024

8/10 Good

Rogelio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place
Stayed 2 nights in Mar 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 Guests but every day only 2 in the room. we had to ask for 2 more towels everyday and most times it seemed to trouble them. We asked for 2 more pillows and they promised to send them 3 times over 2 days before we received them. Hotel overall was great and in a great location for what we were doing.
Stayed 4 nights in Mar 2024

8/10 Good

Eber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a problem it was very limited
Stayed 6 nights in Mar 2024

10/10 Excellent

Juan Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I have been using this hotel for the last eight years. The location is magnificent, since it is located 5-10 minutes any direction from the important avenues of the city.
Stayed 1 night in Mar 2024