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City Express Plus by Marriott Mérida

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express Plus by Marriott Mérida

Outdoor pool
Lobby
Exterior
Desk, iron/ironing board, free WiFi
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Free airport shuttle
  • Room service

Explore the area

Map
Calle 60 No. 346, Mérida, YUC, 97000
  • Paseo 60
    1 min walk
  • Casa Montes Molina Museum
    4 min walk
  • Paseo de Montejo
    5 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    21 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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Pool
Hot Tub
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4.6 out of 5, Wonderful, (1002)
The price is $319
per night
$386 total
includes taxes & fees
Jan 1 - Jan 2
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About this property

City Express Plus by Marriott Mérida

Hotel in Mérida Centro
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport drop-off. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
City Express Plus by Marriott Mérida offers 135 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
City Express Plus by Marriott Mérida features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a 24-hour business center, a meeting room, and coworking spaces. This Art Deco hotel also offers a rooftop terrace, a vending machine, and tour/ticket assistance. An area shuttle within 10 kilometers and a shuttle from the hotel to the airport (available on request) are complimentary for guests. Complimentary covered self parking is available on site.

City Express Plus by Marriott Mérida is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.
City Express Plus by Marriott Mérida has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 8:00 AM to 10:00 PM at scheduled times and on request
  • Free area shuttle up to 10 km
  • Free train station drop-off shuttle from 8:00 AM to 10:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free casino shuttle
  • Free shopping center shuttle
  • Free theme park shuttle
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free theme park shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport, train station, and bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

City Express Plus Mérida Hotel Merida
City Express Plus Mérida Hotel Mérida
City Express Plus Mérida Hotel
City Express Plus Mérida Mérida
Hotel City Express Plus Mérida Mérida
Mérida City Express Plus Mérida Hotel
Hotel City Express Plus Mérida

City Express Plus by Marriott Mérida Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 469 out of 913 reviews" "
Rating 8 - Good. 268 out of 913 reviews" "
Rating 6 - Okay. 101 out of 913 reviews" "
Rating 4 - Poor. 36 out of 913 reviews" "
Rating 2 - Terrible. 39 out of 913 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Sebastian

Disliked: Staff & service, amenities, property conditions & facilities
El desayuno es terrible, solo son productos frios. Dos tipos de fruta, jamon, queso, pan y cafe. Nada mas, lo demas es pago
Stayed 3 nights in Aug 2024

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, property conditions & facilities
Great and safe with many options
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Stayed 3 nights in Aug 2024

8/10 Good

ALEJANDRO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No vip access was given
Stayed 3 nights in Aug 2024

8/10 Good

Viktoriya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a short stay in the central location
Stayed 1 night in Jul 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien.
Stayed 1 night in Jul 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Andrea

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was very friendly. The pool on the roof is small, but it is very fun to be able to swim with a view. The room was extremely basic, with no artistic flair. I would have preferred to stay somewhere that felt like I was actually in Mexico, this place is very bland in appearance. That is why I gave it a 3, because other than that I would definitely recommend it!
Stayed 2 nights in Jul 2024

10/10 Excellent

Moises

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every person I encountered was very friendly and professional
Stayed 4 nights in May 2024

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel especially cause they have the bus terminal underneath.
Stayed 1 night in May 2024

6/10 Okay

Annette

Liked: Staff & service, property conditions & facilities
Great location and friendly staff
I purposely booked this hotel because it stated it provided an airport shuttle, I sent a message asking if this would be available for an early flight but did not get a reply. On checking in was told the shuttle didn’t start running until 9am which was no good for me as my flight was at 7am. The height of the fixed shower is an inconvenience to a tall person.
Stayed 1 night in May 2024

10/10 Excellent

Juana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maxi Basketball (Pan-American 2024)
We had a nice stay in this hotel and the employee where really friendly and made us feel like home. Also, I want to give a 10 to Karina (Hotel employee) that she went above and beyond to make our stay "GREAT".
Stayed 3 nights in Apr 2024

2/10 Terrible

RAFAEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible. la mayoria de empleados soin terribles
Stayed 2 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great dining options
Stayed 1 night in Apr 2024

4/10 Poor

ANTONIA

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The guest room, particularly the bathroom, has not been maintained. The shower head was dirty. No water was provided in the room. Instead, you could purchase it from a vending machine.
Stayed 4 nights in Apr 2024

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place. The only negative I would have to say is Expedia says there’s a free airport shuttle. That’s why I booked here. I had an early morning flight and it wasn’t available, causing me to pay for a 20 min cab ride.
Stayed 1 night in Apr 2024

10/10 Excellent

Juana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our start was great!!
Stayed 7 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beds terrible
Carlos, the bellboy, was AMAZING. he gave me tips, helped me with my luggage, drove me to the airport, just phenomenal. The bed was TORTURE. Hard, uneven, old. Please go stay at another Marriott and check their beds, BIG difference. You go to a hotel for one thing: being able to sleep. That rock of a bed was impossible to sleep on and it actually hurt my back.
Stayed 2 nights in Mar 2024

10/10 Excellent

Liana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location for transportation and dining
Stayed 1 night in Mar 2024

6/10 Okay

Bruce

Business traveler
Disliked: Room comfort
The place is central but no refrigerator in the room no Coffe Maker The amenistis are Only for suites to basic for the price
Stayed 2 nights in Mar 2024

8/10 Good

marilyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only booked it for the free shuttle to airport. Obtaining the shuttle was difficult , with much discussion but did get it.
Stayed 1 night in Mar 2024

10/10 Excellent

Edna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024