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City Express Plus by Marriott Mérida

2.5 star property

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Photo gallery for City Express Plus by Marriott Mérida

Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Free daily continental breakfast
Lobby
Suite, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Free airport shuttle
  • Breakfast included
  • Room service
$90
includes taxes & fees
Dec 20 - Dec 21

Explore the area

View in a map
Calle 60 No. 346, Mérida, YUC, 97000
  • Place, Paseo de Montejo
    ‪3 min walk‬
  • Place, Yucatan International Convention Center
    ‪5 min walk‬
  • Place, U.S. Consulate General Mérida
    ‪8 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free WiFi

Room, 2 Double Beds

8.6 out of 10
Excellent
(14 reviews)
  • 256 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 256 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 513 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed

  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

City Express Plus by Marriott Mérida

Hotel in Mérida Centro
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport drop-off. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
City Express Plus by Marriott Mérida offers 135 air-conditioned accommodations with irons/ironing boards. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

City Express Plus by Marriott Mérida features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a meeting room and coworking spaces. This Art Deco hotel also offers a rooftop terrace, a vending machine, and tour/ticket assistance. An area shuttle within 10 kilometers and a shuttle from the hotel to the airport (available on request) are complimentary for guests. Complimentary covered self parking is available on site.

City Express Plus by Marriott Mérida is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
City Express Plus by Marriott Mérida has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Free area shuttle up to 10 km
  • Bus station shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Fenced pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

City Express Plus Mérida Hotel Merida
City Express Plus Mérida Hotel Mérida
City Express Plus Mérida Hotel
City Express Plus Mérida Mérida
Hotel City Express Plus Mérida Mérida
Mérida City Express Plus Mérida Hotel
Hotel City Express Plus Mérida

City Express Plus by Marriott Mérida Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 510 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single hotel staff member was extremely accommodating. They received packages for us, helped us set the room up with a crib and went above and beyond to provide free shuttle service. We really enjoyed our stay and we are so thankful for their compassion.
Stayed 1 night in Sep 2025

6/10 Okay

TONY, Visalia

I have been at Marriott properties for many years. This one does not live up to Marriott standards. On top of all this. They have a roof top bar by the pool. I went up there two times and more than half of the time there was no one to serve you anything.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jesus, Birkenhead

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean, safe, amazing
Stayed 4 nights in Jul 2025

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service of Adrian that was in front desk
Stayed 1 night in Aug 2025

8/10 Good

Vanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Georgina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 2 nights in Jul 2025

8/10 Good

Irlanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Merida with good price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert, Birkenhead

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at this hotel. Staff are attentive and all seem to go above and beyond. Everyone is friendly and no real issues arose during our stay. The rooms are modern and clean. The rooftop pool and bar are a great addition to a city centre hotel. There's also great places to eat and entertainment right by the front door. Easy commute to Cancun via the ADO bus service that stops directly at the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Maqbul

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location just off Paseo Montejo. Rooms very clean and staff is friendly. Great courtyard with several restaurants, grub, and brewery. Live music in the evenings. Shuttle service and double decker city tour bus on site. Enjoyed our week stent in Merida.
Stayed 5 nights in Jul 2025

10/10 Excellent

Iván de Jesús

Stayed 3 nights in Jul 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good find! Clean, tidy & modern. It’s in a great location, just above the Paseo 60 ADO bus stop. My only suggestion would be a toaster at breakfast. But overall very good and would definitely recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Arelis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 5 nights in Jul 2025

10/10 Excellent

Kathleen

Stayed 7 nights in Jun 2025

8/10 Good

AXEL

Liked: Cleanliness, amenities, property conditions & facilities
Free airport shuttle was not provided, but bus from directly outside terminal to hotel entrance. Driving time 30 min, cost 45 Pesos. Would have loved to have fridge in the room. Nice restaurant selection in hotel building. Gym and pool are nice ameneties. Staff was friendly and helpful. Would stay again.
Stayed 2 nights in Jul 2025

6/10 Okay

Nora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is great. The facilities are good. The Staff was polite but did not know how to handle problems with our room reservation and made us wait in the lobby for about 30 minutes. So we had to ask for the intervention of the hotel manager to help us to get the room. The complementary continental breakfast buffet is fine but finishes at 9:00 in weekdays and the items are limited. There is not decaf coffe.
Stayed 1 night in Jul 2025

6/10 Okay

Eloisa Renee

Traveled with family
Liked: Cleanliness, property conditions & facilities
Customer service was good, rooms were cleanI can’t say exactly what was inadequate I just wished it was more. One of the good things I would like to point out is that in the evenings most of the days they had entertainment in the center of the plaza where the hotel was located, there are also more hotels, restaurants, food court etc… that was really unexpected and a nice surprise.
Stayed 7 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was perfect right from getting off the ado bus right there. Was checked in and on rooftop pool in 5 minutes. Everyone organized, pleasant and very friendly and helpful. Look forward to returning
Stayed 1 night in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
It was great! room was beautiful, comfortable bed, great staff.
Stayed 3 nights in May 2025

6/10 Okay

Sim

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Aside from the check-in staff’s inconsistency about the parking, everything else was great.
Stayed 1 night in May 2025

10/10 Excellent

DULCE, Broomfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 3 nights in May 2025

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little problem with ac but in general… excellent..
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus, Birkenhead

Liked: Cleanliness
Great lication
Stayed 7 nights in Apr 2025

10/10 Excellent

miguel

Stayed 1 night in Mar 2025

10/10 Excellent

RIVELINO, MEXICO DF

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Dennis

Liked: Staff & service, room comfort

Disappointed in Marriott

The staff was very nice and helpful. The lobby did not have ac, the pool and rooftop was disgusting. It was so crusty and pool was very dirty! However the gym was great. It was confusing having breakfast, only one part of the area was free breakfast, the other you needed to pay 16$ usd and when it got busy it was chaotic. No ice buckets in the room or anywhere! Marriott should be ashamed!
Stayed 6 nights in Mar 2025