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Fiesta Americana - Merida

4.0 star property

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Photo gallery for Fiesta Americana - Merida

Exterior
Lobby
Minibar, in-room safe, desk, laptop workspace
Lobby
Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pool

Explore the area

Map
Paseo Montejo No. 451, Esq. Av. Colon Col. Centro, Mérida, YUC, 97000
  • U.S. Consulate Merida
    ‪4 min walk‬
  • Paseo de Montejo
    ‪4 min walk‬
  • Mérida Cathedral
    ‪4 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room 2 Doubles

Minibar, in-room safe, desk, laptop workspace

Superior Room 2 Doubles

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 2 Double Beds (Standard)

Minibar, in-room safe, desk, laptop workspace

Business Room, 2 Double Beds (Standard)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Master)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Fiesta Club 2 Doubles

Minibar, in-room safe, desk, laptop workspace

Fiesta Club 2 Doubles

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Fiesta Club, 1 King

Minibar, in-room safe, desk, laptop workspace

Fiesta Club, 1 King

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 1 King Bed (Standard)

Minibar, in-room safe, desk, laptop workspace

Business Room, 1 King Bed (Standard)

  • Sleeps 4
  • 1 King Bed

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About this property

Fiesta Americana - Merida

4-star Mérida hotel, connected to a shopping center in Mérida Centro
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Fiesta Americana - Merida offers 350 accommodations with minibars and safes. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Fiesta Americana - Merida features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This eco-certified hotel also offers a hot tub, a sauna, and a terrace. Complimentary self parking and valet parking are available on site, along with a car charging station.

Fiesta Americana - Merida is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Regional Yucateco - This restaurant specializes in Mexican cuisine and serves lunch and dinner.
Café Montejo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Stelaris Bar - Onsite bar. Open daily.
Café Kunn - Onsite coffee shop. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 495 for adults and MXN 248 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Café Kunn
  • Café Montejo
  • Regional Yucateco
  • Stelaris Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1573 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 495 for adults and MXN 248 for children
  • Pet fee: MXN 1573 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Americana Hotel Merida
Fiesta Americana Merida
Fiesta Americana Merida Hotel
Fiesta Americana Merida Hotel Merida
Merida Fiesta Americana
Fiesta Americana Merida
Fiesta Americana Merida Merida
Fiesta Americana - Merida Hotel
Fiesta Americana - Merida Mérida
Fiesta Americana - Merida Hotel Mérida

Fiesta Americana - Merida Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1010 reviews
Rating 8 - Good. 175 out of 1010 reviews
Rating 6 - Okay. 56 out of 1010 reviews
Rating 4 - Poor. 23 out of 1010 reviews
Rating 2 - Terrible. 24 out of 1010 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Agustin

Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Stayed 7 nights in Dec 2024

10/10 Excellent

Raj, Arcadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 5 nights in Dec 2024

2/10 Terrible

Chao

Traveled with family
We asked for a quiet room. However the room was super loud, facing main road. The sound proof was terrible, we can hear loud traffic and wild cats….
Stayed 1 night in Dec 2024

2/10 Terrible

An

Traveled with partner
Disliked: Amenities
There was no running water from 7 am until past 10 PM. We were offered buckets of water to shower which were clearly from the pool (we have pictures of their staff taking buckets of water from the pool). No offer of refund or compensation beyond free breakfast. They promised water would be on at noon, then 3 pm, then 7 pm, then 10 pm and still no water. Unbelievable. Front desk staff was rude, everyone else (cleaners, pool staff) were nice.
Stayed 4 nights in Dec 2024

8/10 Good

ABEL, winton

Traveled with family
Liked: Amenities
Every thing was good the only problem was we no get water for almost 24 hrs fon some supply problems
Stayed 4 nights in Dec 2024

10/10 Excellent

Charbel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and terrific property
Stayed in fiesta king club room. Excellent breakfast, canapés and beer and wine.
Stayed 1 night in Dec 2024

8/10 Good

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Manuel Carbajal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, the staff was very friendly and you can walk around the area
Stayed 6 nights in Nov 2024

6/10 Okay

Renee, Sammamish

Liked: Staff & service
The property isn't updated
Stayed 1 night in Dec 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service. Loved the buffet
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best if not the best hotel in Merida.
Stayed 7 nights in Nov 2024

8/10 Good

Malvina

Stayed 2 nights in Oct 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Carlos Andres Garson, San Antonio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of good restaurants within walking distance. I recommend the TEYA
Stayed 3 nights in Nov 2024

6/10 Okay

Miguel, miami

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While the hotel was nice, the pool area was fine, but the noise from the fans was excessive.
Stayed 2 nights in Nov 2024

8/10 Good

ZEUS

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok
Stayed 4 nights in Oct 2024

10/10 Excellent

RODOLFO

Stayed 2 nights in Oct 2024

6/10 Okay

Jose

Stayed 3 nights in Aug 2024

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel in a very nice area
Stayed 4 nights in Oct 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally Staying here again! The staff and amenities are top notch! Room was stellar, I should have booked an extra day! Thanks.
Stayed 1 night in Sep 2024

4/10 Poor

Maben

Stayed 1 night in Sep 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024