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Gran Hotel Panamericana Merida

4.0 star property

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Photo gallery for Gran Hotel Panamericana Merida

Outdoor pool
Reception
Terrace/patio
Interior entrance
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
$149
includes taxes & fees
Mar 5 - Mar 6

Explore the area

View in a map
59 por 52 y 54 Col. Centro, 455, Mérida, YUC, 97000
  • Place, La Mejorada Park
    ‪3 min walk‬
  • Place, Mérida Cathedral
    ‪6 min walk‬
  • Place, Plaza Grande
    ‪8 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, City View

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View | Premium bedding, minibar, in-room safe, desk

Superior Double Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite, City View

Premium bedding, minibar, in-room safe, desk

Luxury Suite, City View

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Gran Hotel Panamericana Merida

4-star hotel in Mérida Centro
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and spa services.
Gran Hotel Panamericana Merida offers 110 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 56-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Gran Hotel Panamericana Merida features an outdoor pool and a children's pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers spa services, a terrace, and a garden. Complimentary uncovered self parking is available on site.

Gran Hotel Panamericana Merida is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.
Gran Hotel Panamericana Merida has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (50 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 56-inch smart TV with cable channels

Food and drink

  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Spa fee: MXN 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Gran Panamericana Merida
Gran Hotel Panamericana Merida Hotel
Gran Hotel Panamericana Merida Mérida
Gran Hotel Panamericana Merida Hotel Mérida

Gran Hotel Panamericana Merida Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 104 out of 171 reviews
Rating 8 - Good. 50 out of 171 reviews
Rating 6 - Okay. 10 out of 171 reviews
Rating 4 - Poor. 1 out of 171 reviews
Rating 2 - Terrible. 6 out of 171 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Terrence

Traveled with group
Liked: Cleanliness, staff & service
Room was large and clean. Breakfast was and staff good. They are working on the building.
Stayed 3 nights in Oct 2025

10/10 Excellent

Fabiola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, the room was so clean.
Stayed 4 nights in Oct 2025

10/10 Excellent

Hector

Stayed 7 nights in Oct 2025

6/10 Okay

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Sun never hits the pool. My hair dryer didn’t work.
Stayed 5 nights in Oct 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good clean hotel i would recommend
Stayed 8 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful lobby, pool. Relatively new and very clean. It’s a really nice property with easy parking as well. I would recommend it.
Stayed 1 night in Oct 2025

10/10 Excellent

Jazmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Rooms, Friendly Staff, Great location to walk around
Stayed 4 nights in Oct 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most important part of this review is knowing that the staff is top notch. They were very kind, professional, and attentive. As a Platinum member, I was supposed to receive a free drink when I checked in, but it didn't happen. Honestly, I wasn't fussed, but the check in review asked - so I answered honestly. They sent a staff member with this bottle of wine to my room. I don't drink, so I declined it, but the thoughtfulness with really appreciated. The last day the door wasn't working properly, and they immediately had it fixed. The breakfast was tasty and filling. The front desk was always ready to help with any questions. Miriam at the spa was amazing - you definitely want services from her.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lisa, Indianapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious and coffee was fresh and hot
Sunset at Celestun Beach Hotel
Stayed 1 night in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and service, Would have liked more variety for breakfast, but that is because I am not Mexican ☺️
Stayed 4 nights in Sep 2025

10/10 Excellent

Lisa, Indianapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very old hotel which was somewhat modernized. It is gorgeous! While the amenities are nice it has still retained the antique charm.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 5 nights in Sep 2025

10/10 Excellent

Jorge c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

sandro

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merida i love

Es uno de los mejores y practicos que me he hospedado me encantó y el personal súper amable lo recomiendo muchísimo
Stayed 4 nights in Sep 2025

8/10 Good

Christophe

Liked: Cleanliness, staff & service, amenities
Chambre impeccable
Stayed 2 nights in Nov 2025

8/10 Good

GABRIEL E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hay tiempo
Stayed 3 nights in Oct 2025

8/10 Good

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre confortable et propre, piscine agréable. Ne pas compter sur le petit déjeuner
Stayed 4 nights in Oct 2025

8/10 Good

Pedro Alcocer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No quiero
Stayed 1 night in Oct 2025

8/10 Good

Ricardo

Liked: Cleanliness, amenities
Batallé con el control de la tele no servía. No tienen restaurante. No tienen bar. No pasaron un día a hacer la limpieza.
Stayed 4 nights in Oct 2025

10/10 Excellent

Miriam Guadalupe Corona

Stayed 4 nights in Oct 2025

2/10 Terrible

HECTOR MARTIN

Disliked: Cleanliness, amenities, property conditions & facilities
Reservamos 6 noches. Llegamos y la habitación tenía el baño sucio con bello púbico, no había servicios para poder tomar algo , tienes que ir al Oxxo , pedimos en ese momento la cancelación y a propósito tardaron en responder para quedarse con el dinero de 3 noches , de una habitación que era imposible de quedarse ahí , no obstante cuando solicite apoyo al hotel y hablar con un superior , nadie la respuesta y nos bloquearon, se quedaron con dinero que no corresponde. Pésimo y faltó de ética , muy lejos de lo que se dice de este hotel , tuvimos que irnos de ahí por que a parte la zona es súper sola. No dan la cara y no dan respuesta ni servicio al cliente ni se arriesguen hay muchos hoteles que por los mismos precios te dan mejores condiciones
Stayed 5 nights in Oct 2025

8/10 Good

Silvia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Está bien y son amables, pero al parecer lo abrieron hace poco y con poco personal, entonces todo es muy muy tardado, da la sensación que entre 5 están atendiendo todo el hotel desde recepción, restaurante, cocina.
Stayed 5 nights in Oct 2025

10/10 Excellent

Enrique

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Le falta variedad al desayuno, la habitación bonita limpia
Stayed 1 night in Oct 2025

2/10 Terrible

HECTOR MARTIN

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservamos 6 noches. Llegamos y la habitación tenía el baño sucio con bello púbico, no había servicios para poder tomar algo , tienes que ir al Oxxo , pedimos en ese momento la cancelación y a propósito tardaron en responder para quedarse con el dinero de 3 noches , de una habitación que era imposible de quedarse ahí , no obstante cuando solicite apoyo al hotel y hablar con un superior , nadie la respuesta y nos bloquearon, se quedaron con dinero que no corresponde. Pésimo y faltó de ética , muy lejos de lo que se dice de este hotel , tuvimos que irnos de ahí por que a parte la zona es súper sola. No dan la cara y no dan respuesta ni servicio al cliente ni se arriesguen hay muchos hoteles que por los mismos precios te dan mejores condiciones
Stayed 1 night in Oct 2025