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Hacienda San Francisco

3.5 star property

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Photo gallery for Hacienda San Francisco

Outdoor pool, sun loungers
Exterior
Property amenity
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Breakfast included
  • Kitchen
  • Laundry

Explore the area

Map
San Francisco Manzanilla, Dzidzantun, YUC, 97500
  • Dzibilchaltún
    ‪2 min drive‬
  • Museo del Pueblo Maya
    ‪2 min drive‬
  • Iglesia de Dzidzantún
    ‪2 min drive‬

Room options

View all photos for Family Villa

Family Villa | Individually decorated, individually furnished, bed sheets

Family Villa

  • Sleeps 3
  • 1 King Bed, 1 Double Bed and 2 Queen Beds

View all photos for Junior Villa, 1 Queen Bed

Junior Villa, 1 Queen Bed | Living room | Heated floors

Junior Villa, 1 Queen Bed

  • 35.6 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Villa, Multiple Beds

Family Villa, Multiple Beds | Individually decorated, individually furnished, bed sheets

Family Villa, Multiple Beds

  • 645 sq ft
  • Sleeps 4
  • 3 King Beds and 6 Queen Beds

About this property

Hacienda San Francisco

3.5-star Dzidzantun hotel with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, free use of bicycles, and laundry facilities.
Hacienda San Francisco offers 21 shared accommodations, which are accessible via exterior corridors and feature private pools and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, separate dining areas, cookware/dishes/utensils, and coffee/tea makers. Additionally, rooms include complimentary toiletries and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hacienda San Francisco features an outdoor pool and complimentary bicycles. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Colonial hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hacienda San Francisco has designated areas for smoking.

A complimentary full breakfast is served each morning between 8 AM and 10 AM.
La Bodega - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Bodega

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Hiking/biking trails
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Dining table
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Private pool
  • Separate in-room dining area

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Accessible shuttle
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • No elevator
  • Portable bathtub seat
  • Portable shower seat
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Kitchenette
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Separate sitting area
  • Shared accommodations
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Important information

Optional extras

  • Airport shuttle fee: MXN 1500 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: MXN 1500
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hacienda San Francisco Hotel Dzidzantun
Hacienda San Francisco Hotel
Hacienda San Francisco Dzidzantun
Hacienda San Francisco
Hacienda San Francisco Hotel
Hacienda San Francisco Dzidzantun
Hacienda San Francisco Hotel Dzidzantun

Hacienda San Francisco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 20 out of 27 reviews
Rating 8 - Good. 6 out of 27 reviews
Rating 6 - Okay. 0 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing - the rooms are beautiful just like I remember when i was young visiting my grand parents.. and SUPER Clean. amazing how they brought the past to the present and feels like home. - Will be coming back again - all rooms are slightly different and amazing.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were the only guests at this beautiful hacienda. The chef cooked us fabulous meals. Lovely grounds, rooms and pool.
Stayed 1 night in Feb 2022

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Magic place
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Fantastic staff! Beautiful grounds! Greeted by Margarita and she shared the history of the Hacienda! Chef Andres was very personal and went out of his way to provide dishes to your personal preference! Can’t wait to go back and stay for 3 or 4 days!
Stayed 1 night in Sep 2019

10/10 Excellent

Scott, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hacienda Style Hotel

I have stayed in a number of converted haciendas in the Yucatan over the years, some more pricey than Hacienda San Francisco and some less. Hacienda San Francisco compares well to these others, and I recommend it. Overall, the hacienda is very charming. When staying at a hacienda, we expect an odd pull between comfort with some nice, high-quality details and a bit of a rustic nature. That's what we are looking for, and that's what we found here. The accommodations were comfortable, clean, and spacious. The beds, bedding, and towels were of a high quality, and the bathrooms were well-appointed. Our room had a back porch with a kitchen space (including refrigerator) and a plunge pool. Not all rooms are air conditioned, so if this is a concern, you should confirm that yours is. We had one room with AC and one without, which worked well for us, since some in my family want AC and others prefer warmth and complain about cold ACs. The staff was very warm and hospitable and seemed to keep things running well. While at the hacienda, my sons enjoyed horseback riding and a great pottery class. They also played on the basketball court, and we all enjoyed taking walks and playing games in the small rec center (pool, table tennis, board games, etc.). We ate several meals at the hacienda's restaurant. The food was great, and the waiter and chef were very nice. (Here deep in Mexico, my sons had the best french fries I have tasted.)
Stayed 2 nights in Jul 2017

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Historic Accomodations w/ Friendly Staff

Our stay at Hacienda San Francisco was AMAZING! The accomodations were impeccable and extremely comfortable; and the staff was very helpful and kind. We could not have asked for anything more. The ammenities were more than we could have ever expected and the food in the restaurant was beyond fantastic. If you are looking for a relaxing weekend and don't mind great tranquility, do not hestitate to book your stay here!!! I highly recommend this place!!!
Stayed 2 nights in Jun 2017

8/10 Good

silvia, miami fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beatiful hotel

this hotel its excelent for families or friendes reunion, relax, meditation. honeymoners. its close at beachs too. the property is big great to explorer ideal for children like to play (exploration). we stay two nts and we would like to be more nts.

8/10 Good

Morgana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Alicia

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Rafael

Stayed 2 nights in Oct 2024

10/10 Excellent

JOSE VALLE

Traveled with partner
Todo excelente, un lugar para descansar y la comida del Chef Andrés de lo mejor
Stayed 5 nights in Jul 2024

10/10 Excellent

MAYRA ADRIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustaria que en las villas donde son dos habitaciones tuvieran otro baño, porque al estar en la habitacion principal, uno tiene que dejar las puertas abiertas e interrumpir a los de la otra habitación para hacer uso del baño, es incomodo!!
Stayed 2 nights in Feb 2024

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Muy tranquilo y perfecto para descansar
Stayed 3 nights in Jun 2023

8/10 Good

Raúl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la hacienda, tiene muchos espacios naturales muy bonitos. El personal excelente.
Stayed 2 nights in Feb 2023

10/10 Excellent

ADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi esposa y yo nos encantó el lugar... La atención, instalaciones y comida de primer nivel!!!
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JOYA DE YUCATAN

Esta hacienda es una verdadera joya! Preciosa, cómoda, con excelente servicio, ideal para descansar y relajarse, el personal muy atento, la comida deliciosa, todo maravilloso! Seguramente regresaré pronto.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia única e inolvidable Espacios grandes y hermosos Personal super amable y servicial
Stayed 1 night in Mar 2018

8/10 Good

Mauricio, Ciudad del Carmen, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Surprise

We spent that morning traveling on motorcycle through the region, visiting Mayan ruins of Aké and other Haciendas close by, when asked about where would us be staying the night, we replied at the Hacienda San Francisco Tzalcalha in Dzinzantún municipality and they looked at us confused "we've never heard about it" so it made us weary. Finally after a squall we made it and when we saw our room (villa) we where awed because it was exactly like the houses in the peninsula used to be 50 years ago. Anyway the place was a dream, the restaurant is run by a young but skilled chef, the place at nice is beautiful, the old buildings, the Master's house, the pottery shop, the gardens, horses, bycicles and other. We had a lovely weekend and definitely will return for a couple day stay.
Stayed 1 night in Aug 2017

8/10 Good

WANDA, Merida

Liked: Cleanliness
Disliked: Room comfort

agradable

Muy amables en la recepción pero la reservación estaba diferente a la mia

10/10 Excellent

Leticia, San Luis potosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naturaleza extrema !!!

Excelente para estar en comodidad y la naturaleza !!! Está hermoso el lugar

10/10 Excellent

Ricardo, Mérida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me encanto

Todo increible y con los precios muy accesibles, yo crearía paquetes por ejemplo el "aventurero" que incluya caballos y motos o "romantico" masaje, paseo para ver las estrellas y caballo etc. Igual mejoraría la página web para mostrar todo lo que tienen. Nos llevamos una muy grata sorpresa pero creo que sería mejor saber por anticipado todas las cosas con las que cuentan.