*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Hacienda Santa Cruz features 2 outdoor swimming pools and a steam room. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
This Mérida hotel also offers spa services, a terrace, and multilingual staff. Complimentary self parking is available on site.
Hacienda Santa Cruz is a smoke-free property.
- Number of outdoor pools - 2
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- 24-hour front desk
- Spa treatment room(s)
- Porter/bellhop
- Tours/ticket assistance
- Year Built - 1640
- Free self parking
- Steam room
- Free WiFi
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Spa services on site
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Proposal/romance packages available
- Wheelchair accessible – no
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Conference center
- Shopping on site
- Banquet hall
- Pool umbrellas
- Laundry facilities
- Total number of rooms - 25
- Television in common areas
- No accessible shuttle
- Number of floors - 1
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of outdoor pools - 2
- Free WiFi
- Laundry facilities
- Free cribs/infant beds
Room Amenities
Hacienda Santa Cruz offers 25 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers. This Mérida hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
- Air conditioning
- Television
- Wheelchair accessible
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Hair dryer
- Iron/ironing board
- Ceiling fan
- Premium bedding
- Wireless internet access
- Shower only
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Individually furnished
- Individually decorated
- Pillowtop mattress
- Plasma TV
- TV size: 42
- TV size measurement: inch
- Rainfall showerhead
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- WiFi speed 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
"Valentina" - This poolside fine-dining restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Spa Services
The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
- Number of treatment rooms 4
- Outdoor treatment areas
- Couples treatment rooms
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Reflexology
- Sports massage
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Nearby Activities
2 outdoor swimming pools are on site along with a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hiking/biking trails nearby
- Ecotours nearby
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for cooked-to-order breakfast: approximately MXN 107 to 180 for adults, and MXN 107 to 180 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.
Security system
Debit cards not accepted
Staffed front desk
Children stay free - maximum age 11
Contactless check-in is available
No rollaway/extra beds available
Carbon monoxide detector
LGBTQ friendly
No elevators
Smoke detector
Children stay free
Number of children who can stay free - 2
Contactless check-out is available
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed
We should mention
Pool access available from 7:00 AM to 7:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Hacienda Santa Cruz
- Hacienda Santa Cruz Hotel
- Hacienda Santa Cruz Hotel Merida
- Hacienda Santa Cruz Merida
- Hacienda Hotel Santa Cruz Palomeque
- Hacienda Santa Cruz Hotel Mérida
- Hacienda Santa Cruz Mérida
- Hacienda Santa Cruz Hotel
- Hacienda Santa Cruz Mérida
- Hacienda Santa Cruz Hotel Mérida
Hotel Reviews
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