*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
- Gratuities not included
- All meals included
- All available beverages included
Property Features
Full Hacienda Santuario Noc Ac features a full-service spa, 4 outdoor swimming pools, a health club, and a spa tub. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.
Event facilities measuring 592 square feet (55 square meters) include conference space. This Colonial hotel also offers spa services, a terrace, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in November 2020.
Full Hacienda Santuario Noc Ac has designated areas for smoking.
- Number of outdoor pools - 4
- Number of spa tubs - 1
- Fitness facilities
- 24-hour front desk
- Free grocery shopping service
- Uncovered parking
- Porter/bellhop
- Secured parking
- Free self parking
- Dry cleaning/laundry service
- Books
- Games
- Conference space size (meters) - 55
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Secured bicycle storage
- Bicycle parking available
- Bicycle tour information
- Concierge services
- Snack bar/deli
- Designated smoking areas
- Pool umbrellas
- Hosted evening meal
- Total number of rooms - 8
- Number of floors - 1
- Number of buildings/towers - 4
- Airport transportation (surcharge)
- Hosted evening meal (reserve)
- Couples/private dining
- Private picnics
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- Access to nearby outdoor pool
- Beach shuttle (surcharge)
- Conference space
- Spa treatment room(s)
- Tours/ticket assistance
- Year Built - 1600
- Free pool cabanas
- Free WiFi
- Pool sun loungers
- Health club
- Safe-deposit box at front desk
- Spa services on site
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 592
- Ballroom
- Banquet hall
- Reception hall
- Beach towels
- Wedding services
- Garden
- Outdoor entertainment area
- Multilingual staff
- Outdoor furniture
Family Friendly Amenities
- Family property
- Number of outdoor pools - 4
- Free WiFi
- Soundproofed rooms
- Refrigerator
- Microwave
Room Amenities
Full Hacienda Santuario Noc Ac offers 8 air-conditioned accommodations with indoor private spa tubs and laptop-compatible safes. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. 37-inch plasma televisions come with satellite channels. Refrigerators, microwaves, and espresso makers are provided. Bathrooms include shower/tub combinations with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.
- Air conditioning
- Room service (limited hours)
- Television
- Refrigerator
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Jetted bathtub
- Yard
- Espresso maker
- Desk
- Soundproofed rooms
- Free bottled water
- Microwave
- Bidet
- Blackout drapes/curtains
- In-room massage available
- Slippers
- Shower/tub combination
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Down comforter
- Individually furnished
- Individually decorated
- Pillowtop mattress
- Plasma TV
- TV size: 37
- TV size measurement: inch
- Private spa tub
- Furnished patio
- Connecting/adjoining rooms available
- Hydromassage showerhead
- Towels provided
- Bedsheets provided
- Highchair
- Number of bathrooms - 12
- Champagne service
- Local maps
- Window screens
- Guidebooks or recommendations
- Art supplies
- Laptop-friendly workspace
- Restaurant dining guide
- Closed captioned TV
- Wardrobe or closet
- Toothbrush and toothpaste available on request
- Private spa tub (indoor)
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A hosted evening meal is available for a surcharge daily (reservations required).
Full Hacienda Santuario Noc Ac has a restaurant on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.
Spa Services
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
- Hot stone massage
- Swedish massage
- Number of treatment rooms 1
- Couples treatment rooms
- Reflexology
- Sports massage
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- No elevator (single level property)
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
Nearby Activities
A health club and complimentary bicycles are featured at the hotel. 4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Ecotours on site
- Free bicycles on site
- Hiking/biking trails on site
- Horse riding/rental on site
- Cave exploring/spelunking nearby
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for cooked-to-order breakfast: approximately MXN 550–650 for adults, and MXN 225–375 for children
- Airport shuttle fee: MXN 650 per person (one-way)
- Airport shuttle fee per child: MXN 300 (one-way), (up to 6 years old)
- Late check-in fee: MXN 600 for check-in between midnight and 2:30 AM
- Hosted evening meal: MXN 0
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 72 hours
Children and extra beds
- Children are welcome.
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 8:00 AM to 8:00 PM.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Reviews
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