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Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel

Property amenity
Point of interest
Exterior
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
Calle 24 S/N, Temozón Norte, Mérida, YUC, 97305
  • La Isla Mérida Cabo Norte
    1 min walk
  • Hospital Faro del Mayab
    18 min walk
  • Great Museum of the Maya World
    7 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    29 min drive

Room options

View all photos for Standard Room

Minibar, in-room safe, individually furnished, desk

Standard Room

  • 298 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Minibar, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Accessible Bathtub

  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Premium Room, 1 King Bed

  • 374 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Minibar, in-room safe, individually furnished, desk

Premium Room, 2 Queen Beds

  • 309 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds

  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Minifridge)

Minibar, in-room safe, individually furnished, desk

Suite, 1 King Bed (Minifridge)

  • 428 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Minibar, in-room safe, individually furnished, desk

Suite, 1 King Bed, City View

  • 505 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, individually furnished, desk

Premium Room

  • 428 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, individually furnished, desk

Suite, 1 King Bed

  • 505 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel

4-star Mérida hotel steps from La Isla Mérida Cabo Norte
This hotel features a restaurant, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center.
Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel offers 93 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 43-inch Smart televisions come with cable channels.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 2 meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a health club, a vending machine, and multilingual staff. Guests can use the health club at a partner property. Onsite self parking is complimentary.

Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:30 AM for a fee: USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 10 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 for adults and USD 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

& Suites Merida Isla, An Ihg
Holiday INN Stes Merida LA Isla
Holiday Inn Hotel Suites Merida La Isla
Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel Hotel
Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel Mérida

Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 322 out of 475 reviews" "
Rating 8 - Good. 90 out of 475 reviews" "
Rating 6 - Okay. 40 out of 475 reviews" "
Rating 4 - Poor. 7 out of 475 reviews" "
Rating 2 - Terrible. 16 out of 475 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Angel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Angel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

María Clara

Stayed 2 nights in Aug 2024

10/10 Excellent

Griselda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was awesome. Great location
Stayed 7 nights in Aug 2024

10/10 Excellent

Julianna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, siempre me gusta llegar a este hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto, Laredo

Liked: Amenities
Great!
Stayed 2 nights in Jul 2024

8/10 Good

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

ITZEL

Traveled with family
Las habitaciones del hotel no tienen circulación de aire, únicamente tienen aire acondicionado
Stayed 3 nights in Jul 2024

2/10 Terrible

Alireza

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water
Stayed 1 night in Jul 2024

10/10 Excellent

Saphire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great and all staff were welcoming and lovely. My room was pristine and the bed was incredibly comfortable. The food was perfect (I LOVED the burger and chips), but the buffet breakfast probably wouldn’t be good for picky European eaters (I’m sure one morning I had what looked to be mincemeat??)- whilst the buffet breakfast food may have been different to what I’m used to, it was still very very nice. My only downside to this hotel is the location- there is a big shopping centre on the opposite side of the road but not much else within walking distance. As a young solo female traveller I personally wouldn’t haven’t liked walking the area on my own at night, but thankfully this wasn’t an issue for me as I was only in Merida for a festival and found some friends with a car. If you are coming to Merida alone, please do be conscious of this hotels location (Ubers were fairly cheap though!). If you have a car or are happy to use Ubers/buses, I would definitely recommend this hotel!
Stayed 4 nights in Jun 2024

4/10 Poor

Suzana, Dumfries

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel looks nice from the outside, but inside is nothing special, a more importantly it has dangerous bathrooms. Bathroom flor even shower flor, are made of slippery tiles. I fell and almost broke my neck. Due to my fall, I have all kinds of pain as well as, the concussion . There are NO SAFETY BARS and there were no slip pads in the shower. After reporting the fall to the staff they have, sent someone to our room and they left two of the no-slip pads, but the damage was already done. The temperature was 104F, but that huge hotel doesn't have a pool. Parking is limited and awkwad, to get into. Breakfast was expensive and I would give it three stars.
Stayed 5 nights in May 2024

10/10 Excellent

Ma lorena

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

8/10 Good

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple con el objetivo de solo utilizarlo para dormir.
Stayed 2 nights in Jan 2024

8/10 Good

Jorge Isaac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice option to visit Merida
Convenient location. Practical facilities.
Stayed 3 nights in Jan 2024

10/10 Excellent

Delbert

Stayed 3 nights in Jan 2024

10/10 Excellent

Jorge, Cancun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

CARLOS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The attention at the reception, especially the staff who served us at breakfast, were very friendly, the rooms are clean and have everything you need to rest, the location is very good.
Stayed 1 night in Dec 2023

10/10 Excellent

Anthar

Stayed 1 night in Nov 2023

10/10 Excellent

Pablo

Traveled with family
Stayed 3 nights in Nov 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Jaime Montemayor

Stayed 1 night in Aug 2023

4/10 Poor

Julio

Stayed 7 nights in Jul 2023

6/10 Okay

Miguel

Traveled with family
Was not able to get all contents from the menu. Had to ring the reception for towels and toiletries. Needs improvement. Receptiom was good.
Stayed 3 nights in Jul 2023

10/10 Excellent

ARMANDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for our matters.
Stayed 1 night in Jul 2023