Holiday Inn Merida, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Merida, an IHG Hotel

Outdoor pool
Outdoor banquet area
Point of interest
32-inch LCD TV with cable channels, TV, offices
Premium Room, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Av. Colon : 498 Entre Paseo, Montejo Y Calle 60, Mérida, YUC, 97000
  • Paseo de Montejo
    2 min walk
  • Yucatan International Convention Center
    3 min walk
  • Paseo 60
    4 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    21 min drive

Room options

Standard Room, 2 Double Beds, Accessible

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds

  • 534 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Twin Beds

  • 534 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Double Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room

  • 534 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • 320 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Merida, an IHG Hotel

3.5-star hotel in Mérida Centro
This smoke-free hotel features 2 restaurants, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Holiday Inn Merida, an IHG Hotel offers 213 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Holiday Inn Merida, an IHG Hotel features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 550 square feet (51 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Merida, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Holiday Inn Merida, an IHG Hotel has 2 restaurants serving breakfast and lunch.
La Veranda - This restaurant specializes in international cuisine. Open daily.
La Arboleda - This restaurant specializes in Mexican cuisine and serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 360 to 450 for adults and MXN 215 to 250 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • La Arboleda
  • La Veranda

Things to do

  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (550 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Smooth flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 522 per pet, per night, plus a one-time cleaning fee of MXN 522 and a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 360 to 450 for adults, and MXN 215 to 250 for children
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 522 per pet, per night plus MXN 522 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Merida Mexico
Holiday Inn Merida Mexico
Holiday Inn Merida Mexico Hotel
Inn Merida Mexico Hotel

Holiday Inn Merida, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 346 out of 691 reviews" "
Rating 8 - Good. 224 out of 691 reviews" "
Rating 6 - Okay. 71 out of 691 reviews" "
Rating 4 - Poor. 26 out of 691 reviews" "
Rating 2 - Terrible. 24 out of 691 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JESUS JAIME

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay at this property when we are in Merida.
Stayed 13 nights in Jul 2024

10/10 Excellent

Milton

Stayed 1 night in Jul 2024

10/10 Excellent

Rafael

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Wonderful hotel, everyone was ver friendly and helpful. Food was amazing. Outdoor dinning area was wonderful. Food selection was amazing. Deisy did an excellent job with the room maintenance and she was always very cheerful. Hotel decor was in line with the city. Location was superb. Pool are was great and water was warm. I would highly recommend it
Stayed 3 nights in Jul 2024

8/10 Good

maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a variety of restaurants and a really nice Starbucks.
Stayed 2 nights in Jul 2024

6/10 Okay

Indra

Traveled with family
Disliked: Property conditions & facilities
Overall poor condition for the price. Showers are terrible and bathrooms need attention. Staff is very friendly and accomadating.
Stayed 3 nights in Jul 2024

6/10 Okay

Armando

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Alvaro

Stayed 4 nights in Mar 2024

8/10 Good

ARELIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sherronda Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and loved the food options
Stayed 4 nights in Apr 2024

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff attention & good location.
Stayed 3 nights in Mar 2024

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great all around. We rented two rooms one was great but the other had a moldy smell. That was our only complaint.
Stayed 1 night in Mar 2024

8/10 Good

Brigham, West Jordan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our kids loved the pool!
Stayed 1 night in Mar 2024

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excelente atención de su personal.
Stayed 4 nights in Feb 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. Great location, quiet, beautiful colonial building. The breakfast buffet was excellent. To top every off, every one of the staff were so friendly and helpful. This hotel would definitely be our first choice if we return to Merida
Stayed 3 nights in Feb 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Marcia

Stayed 1 night in Nov 2023

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet is delicious
Stayed 3 nights in Nov 2023

10/10 Excellent

PEDRO

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Oct 2023

8/10 Good

Humberto

Stayed 1 night in Oct 2023

10/10 Excellent

Maria, Cottonwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very friendly people great food
Stayed 1 night in Oct 2023

10/10 Excellent

Maria, Cottonwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service snd hotel very clean rooms
Stayed 1 night in Oct 2023

10/10 Excellent

Luis Manuel

Liked: Cleanliness, staff & service
👍
Stayed 7 nights in Jun 2023

10/10 Excellent

Juan Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. All of them very polite and the service they provided was very good. We were very happy with our stay.
Stayed 4 nights in Jun 2023

8/10 Good

john

Liked: Cleanliness, property conditions & facilities
it was what i paid for.
Stayed 3 nights in May 2023

10/10 Excellent

Michele

Stayed 4 nights in May 2023