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Hotel Ambassador Merida

3.0 star property

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Photo gallery for Hotel Ambassador Merida

Hallway
View from property
Staircase
Outdoor pool, sun loungers
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is $43
includes taxes & fees
Jun 16 - Jun 17

Explore the area

View in a map
Calle 59 No.546 X 68, Mérida, YUC, 97000
  • Place, Plaza Grande
    ‪8 min walk‬
  • Place, Mérida Cathedral
    ‪8 min walk‬
  • Place, US Visa Applicant Service Center
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, free WiFi

Standard Single Room

7.6 out of 10
Good
(8 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Standard Double Room, 2 Double Beds

7.6 out of 10
Good
(67 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Desk, free WiFi

Triple Room

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Double Room Standard

Desk, free WiFi

Double Room Standard

  • 247 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Room Standard

Desk, free WiFi

Room Standard

  • 247 sq ft
  • Sleeps 2
  • Free WiFi

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About this property

Hotel Ambassador Merida

3-star hotel in Mérida Centro
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and tour/ticket assistance are onsite.
Hotel Ambassador Merida offers 97 air-conditioned accommodations with complimentary toiletries. Cable television is provided. Bathrooms include showers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Mérida hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Ambassador Merida is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Onsite venue - This family restaurant specializes in local cuisine and serves breakfast only. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 175 for adults and MXN 175 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 175 for adults and MXN 175 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Merida
Hotel Ambassador Merida Hotel
Hotel Ambassador Merida Mérida
Hotel Ambassador Merida Hotel Mérida

Hotel Ambassador Merida Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 404 out of 1003 reviews
Rating 8 - Good. 295 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 71 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jeaneane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rosa Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

aldair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Steve

Liked: Staff & service, amenities
Well located
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025
Verified

8/10 Good

John Earl

Liked: Cleanliness
Disliked: Amenities
the room was clean and the bed comfortable. The shower was very weak and it didn't always have hot water.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Small restaurant, good food. Great location to plaza
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Catherine

Just a note there was no free breakfast at hotel even though my Expedia reservation included free breakfast.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jorge Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 1 night in Jun 2025
Verified

8/10 Good

carmen

Liked: Amenities, property conditions & facilities
Room was ok, AC didn’t work So they moved us to another room . Besides that we were happy
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Karla Paloma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

fausto g

Very good service
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente 👌
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

DARWIN ENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE!!!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

ramon

Liked: Staff & service
Too
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Armando

Terrible roaches the guy didn’t respect my reservation doors got filled up for years
Stayed 1 night in Nov 2025
Verified

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Check in at 3 pm. After two days at airports because of delays. The last thing you want to do is to set and wait to the very last minute to check in.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is very nice and professional, 5 stars, however, there was no warm water and the window from the bathroom cannot be closed, and I am pretty sure someone entered when I was out because when I returned there was a small empty bottle of Bacardi out of the window
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Austria

.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness
ok
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Isaak

Disliked: Staff & service, amenities, property conditions & facilities
Horrible service, we called to ask for rooms available they said to book online. Once we arrived the front ladies and supervisor did not greets us, did not ask for reservation info, didn’t even look at us to help. Said they were busy and they would help us in a minute. Minutes passed by and no one gave us service. We asked multiple times if they could check for the rooms and they can’t do anything on the computer, you have to do everything online.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Jan 2025
Verified

8/10 Good

CLAUDIA

Liked: Cleanliness, staff & service, amenities
.....
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Salvador

Liked: Cleanliness
Disliked: Property conditions & facilities
Cleaning and maintenance crew are great and friendly. Front am staff especially the younger girl didn’t make my check in feel welcomed! Not very friendly or engaging! Rooms are terribly outdated but you pay for what you get! Pruebe was no form of floor shower towel when getting out of the shower.
Stayed 3 nights in Mar 2025