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Hotel Ambassador Merida

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Ambassador Merida

View from property
Outdoor pool, sun loungers
Interior
View from property
Courtyard

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
Calle 59 No.546 X 68, Mérida, YUC, 97000
  • Plaza Grande
    ‪8 min walk‬
  • Mérida Cathedral
    ‪8 min walk‬
  • US Visa Applicant Service Center
    ‪10 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, free WiFi

Standard Single Room

  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, free WiFi

Standard Double Room, 2 Double Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Desk, free WiFi

Triple Room

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

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  • Parking included
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The price is $37
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$43 total
includes taxes & fees
May 19 - May 20
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About this property

Hotel Ambassador Merida

3-star hotel in Mérida Centro
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and tour/ticket assistance are onsite.
Hotel Ambassador Merida offers 97 air-conditioned accommodations with complimentary toiletries. Cable television is provided. Bathrooms include showers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Mérida hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Ambassador Merida is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Hotel Ambassador Merida has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 135 for adults and MXN 135 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 135 for adults and MXN 135 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Merida
Hotel Ambassador Merida Hotel
Hotel Ambassador Merida Mérida
Hotel Ambassador Merida Hotel Mérida

Hotel Ambassador Merida Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 363 out of 1003 reviews
Rating 8 - Good. 329 out of 1003 reviews
Rating 6 - Okay. 163 out of 1003 reviews
Rating 4 - Poor. 79 out of 1003 reviews
Rating 2 - Terrible. 69 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

KAREN

Traveled with family
Liked: Cleanliness, staff & service, amenities
Todo bien solo necesita una remodelacion de las habitaciones y el Lobby que esta muy anticuado igual las habiaciones. Por todo lo demas excelente.
Stayed 1 night in Jan 2025

6/10 Okay

Jorge

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is very nice and professional, 5 stars, however, there was no warm water and the window from the bathroom cannot be closed, and I am pretty sure someone entered when I was out because when I returned there was a small empty bottle of Bacardi out of the window
Stayed 2 nights in Jan 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Annette

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Great location

Slow customer service assistance but good. They have free wifi but doesn't work all the time 😒 specially in the room. The bathroom needs more attention to details. They are well located near to restaurants, clubs, and the center. You can walk 🚶‍♀️ secure all around.
Stayed 3 nights in Oct 2024

2/10 Terrible

Luis, Vaughan

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very old. The rooms and bathrooms need refurbishing. The rooms are very poorly lit.
Stayed 1 night in Jul 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si pudieran nuevas TVs y pintaran las habitaciones estaría muy bien. De resto me gustó la arquitectura del hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Le Roux

Liked: Staff & service
The staff is excellent, the room was clean, however fruit flies were coming in via the sink overflow in the bathroom
Stayed 7 nights in Jul 2024

2/10 Terrible

Ana

Stayed 1 night in May 2024

2/10 Terrible

Alejandro

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No me gustó las camas muy incómodas
Stayed 1 night in Mar 2024

6/10 Okay

Doris Guadalupe

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very unhelpful
Stayed 1 night in Mar 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Frank

Traveled with family
Liked: Staff & service
Old but ok clean and great value for price
Stayed 5 nights in Jan 2024

2/10 Terrible

C

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but the lobby and rooms were filthy. There were pubic hairs on the wall in the shower and my son and I were covered in bug bites. Worst part is that I paid for 3 nights, but only stayed for 1 night and the hotel refused to refund my money. I’m now in a dispute with my credit card company to get my money back. HORRIBLE experience. Stay far away from this place.
Stayed 3 nights in Jan 2024

6/10 Okay

Julio

Liked: Staff & service
Old furniture and beds
Stayed 1 night in Jan 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Yoshio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

joseph mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merida #1

I like the city my wife likes puerto progresso for the beach so we have both beach and city .been come here since 2014 off and on and always come back to hotel Ambassador for its the best hotel in town. J&M
Stayed 5 nights in Jan 2024

4/10 Poor

ROBERTO

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Mattresses too old no comfortable had a very bad night well facility too old and not cheap
Stayed 1 night in Jan 2024

8/10 Good

Yoshio

Stayed 2 nights in Dec 2023

8/10 Good

Yoshio

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2023

10/10 Excellent

Leonides

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very professional. Nice sized room and very comfortable for an older property. Have stayed here many times.
Stayed 1 night in Dec 2023

2/10 Terrible

Cesar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is old…the restrooms were full of mold. They didn’t have a safe in the room or a hair dryer. We also found bed bugs on one of our beds. And when we switched hotels, they refused to give us a refund despite the disgusting room. I don’t recommend staying at this hotel.
Stayed 4 nights in Nov 2023

2/10 Terrible

Otilia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room did not look like the pictures and we didn’t get a refund when we arrived also the room looked like it was just used
Stayed 4 nights in Nov 2023

8/10 Good

Graciela

Traveled with family
Liked: Room comfort
Stayed 1 night in Nov 2023