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Hotel Boutique Cenote San Ignacio

3.0 star property

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Photo gallery for Hotel Boutique Cenote San Ignacio

Restaurant
Junior Studio Suite | Premium bedding, down comforters, pillowtop beds, minibar
Deluxe Cabin, Bathtub | Premium bedding, down comforters, pillowtop beds, minibar
Water park
Presidential Studio Suite | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Pet friendly
  • Pool
  • Housekeeping

Explore the area

Map
126 Calle 23 Centro, Chocholá, YUC, 97816
  • Hacienda Yaxcopoil
    ‪18 min drive‬
  • Cenote X'batun
    ‪39 min drive‬
  • Paseo de Montejo
    ‪41 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪34 min drive‬

Room options

View all photos for Presidential Studio Suite

Presidential Studio Suite | Premium bedding, down comforters, pillowtop beds, minibar

Presidential Studio Suite

  • 1692 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Cabin, Bathtub

Deluxe Cabin, Bathtub | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Cabin, Bathtub

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Premium bedding, down comforters, pillowtop beds, minibar

Junior Studio Suite

  • 626 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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$1,275 nightly
The price was $1,903
The price is $1,275 total
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About this property

Hotel Boutique Cenote San Ignacio

3-star Chocholá hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and tour/ticket assistance.
Hotel Boutique Cenote San Ignacio offers 4 air-conditioned accommodations with private pools and minibars. Rooms open to patios. These individually decorated and furnished accommodations have separate dining areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-cm Smart televisions come with digital channels, Netflix, and smart speakers. Bathrooms include showers with rainfall showerheads, bathrobes, hair dryers, and toothbrushes and toothpaste.

This Chocholá hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Chocholá hotel also offers an outdoor pool, a terrace, and multilingual staff. Guests can use the outdoor pool at a partner property.

Hotel Boutique Cenote San Ignacio has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 8:00 AM and 10:00 AM.
Hotel Boutique Cenote San Ignacio has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Ecotours
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Ziplining

Family friendly

  • Outdoor pool
  • Playground
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No elevator
  • Smooth flooring in room
  • Tile flooring in room

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Outdoor shower
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels
  • Netflix
  • Private pool
  • Smart speaker
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of MXN 439 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: MXN 439 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 2:00 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 10:00 AM to midnight
Only registered guests are allowed in the guestrooms

Property is also known as

Cenote San Ignacio Chochola
Hotel Boutique Cenote San Ignacio Hotel
Hotel Boutique Cenote San Ignacio Chocholá
Hotel Boutique Cenote San Ignacio Hotel Chocholá

Hotel Boutique Cenote San Ignacio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 8 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lily

Stayed 1 night in Feb 2025

10/10 Excellent

AnalÍ

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with a friend for only one night, but I think this property is perfect to spend the whole weekend and relax. You will find here the most helpful and kindest staff. Cinthia and Paloma guided us to enjoy the Cenote at night, and the river and pools during the morning. The restaurant's staff was also super nice, and the food was really good. Try the tuna tartara ❤️ They have these “casona” style rooms for families or bigger groups and they look amazing from outside.
Stayed 1 night in Dec 2024

6/10 Okay

Sergio Adan Franco

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures here can be beautiful with the nature and the lighting at night, things we did not like the fact that there was hair in the bed and stains in the sheets they also don’t have anyone to help you with luggages and there’s no walk path lots of rocks so it was tuft getting to the room , the water in the river or the heart was standing water dirty. Restaurant closes early nothing on the streets no restaurants It’s better to do a day trip but is not Great. food was a nice presentation was ok had better mexican food not worth the $400 dollars no coffee included .
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan C

Stayed 1 night in Nov 2022

4/10 Poor

Juan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not a Hotel boutique as announced. Restaurante and swimming pool are,opened to the public; gardens very poor. It is a 2 star hotel, suites are not too bad. Too expensive for what,it,is. Disappointed. Traveller from Mexico.
Stayed 1 night in Apr 2022

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Charbel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020

6/10 Okay

Viviana

Traveled with family
Disliked: Cleanliness, staff & service
Lo único que no me gustó que el primer día no hicieron limpieza en mi habitación y había como una ranita muerta en mosquitero
Stayed 4 nights in Dec 2024

6/10 Okay

Emilio

Liked: Cleanliness
Disliked: Property conditions & facilities

Demasiado alto el precio para lo que se obtienen.

Habia construccion en el lugar. A las 3am se rompio una tuberia de agua junto a la habitación y habia un gran chorro. Nadien respondio en recepcion y no hubo forma de vallar el ryido quebprivoco la gean fuente que la fuga hacia. Tratan de hacer bien las cosas pero con conocimientos empíricos. No ha habido u a capacitación en cuanto a hospefaje y servicio al cliente.
Stayed 1 night in Dec 2024

10/10 Excellent

LETICIA ISABEL FLORES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Excelente lugar inmerso en la naturaleza
Stayed 1 night in Dec 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service
Casi en todos los aspectos se esfuerzan en brindar la mejor estancia a sus huéspedes, sin embargo hubo dos temas que en lo particular no me gustaron Uno, el baño de la habitación estaba en pésimas condiciones, la regadera muy mala y el wc estaba tapado!! Dos, tome un café y un agua de la mesa de la habitación y en el Check out me lo cobraron muy muy muy caro, la actitud de la chica de recepción al preguntarle porque el precio fue muy grosera
Stayed 1 night in Nov 2024

10/10 Excellent

Donaji

Stayed 1 night in Oct 2024

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Victor D

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Arroba de la cama habia un mosquitero con bastantes insectos y popos de salamarquesas
Stayed 1 night in Aug 2024

8/10 Good

Sergio Arturo

En si el hotel está muy bien. El cenote, que es su principal atractivo, está súper bien. Pero la habitación que nos tocó ya le hace falta una actualización, además de que por la temporada había muchos mosquitos. Pero en suma, considero que la experiencia es muy positiva, el restaurant excelente por su relación precio - producto. El tour muy bien coordinado por Isaí, la atención de los chicos de lo mejor. Si recomiendo ir, pero llévense un buen repelente que usarían después de la visita al cenote.
Stayed 1 night in Jul 2024

10/10 Excellent

mayra gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para pasar un par de días sin salir del hotel . Cuéntame con alberca, río artificial y un cenote natural divino y cuidado. La comida es riquísima
Stayed 1 night in Jun 2024

8/10 Good

Jessica Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
El costo es elevado para lo que ofrece. El hotel está lindo, pero las limitantes en horarios son muchas. La alberca, el corazón de agua y el río artificial se cierran a las 6, lo cual es muy temprano. el desayuno para niño cuesta 439 pesos, lo cual me parece caro
Stayed 1 night in Jun 2024

10/10 Excellent

Jessi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar cómodo y limpio , para pasar unos días tranquilos
Stayed 1 night in May 2024

10/10 Excellent

Psi daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó, es el lugar perfecto para celebrar o pasar un rato íntimo con tu pareja o familia, en mi caso fue el cumpleaños de mi novio y al decirlo le mandaron un pastel individual a la cabaña, la comida muy rica, sin duda regresamos
Stayed 2 nights in Apr 2024

8/10 Good

JOSE

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
El único aspecto negativo fue la limpieza de la cabaña. En repetidas ocasiones solicitamos la limpieza y no fue atendida nuestra petición! Por lo demás todo excelente !!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Emmanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien y la atencion muy buena
Stayed 1 night in Mar 2024

6/10 Okay

Agenor eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Unico
Stayed 1 night in Jan 2024

10/10 Excellent

Araceli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es super amable
Stayed 1 night in Dec 2023

6/10 Okay

Raul

Traveled with family
Liked: Room comfort

Falta limpieza…pero una belleza natural

Lugar agradable con un cenote hermoso, de entrada general a público, un río q es una alberca, con falta de higiene en la habitación, pero bonita con malla para los bichos y tipo 5 estrella
Stayed 1 night in Jun 2023