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Casa del Balam Merida

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa del Balam Merida

Outdoor pool, sun loungers
Terrace/patio
Hallway
Garden
Deluxe Room | Soundproofing, free WiFi, bed sheets

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pool
  • Breakfast available
  • Laundry

Explore the area

Map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
  • Jose Peon Contreras Theater
    1 min walk
  • Parque Santa Lucía
    1 min walk
  • The Rectory Jesus Third Order
    2 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    17 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Soundproofing, free WiFi, bed sheets

Deluxe Double Room

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Soundproofing, free WiFi, bed sheets

Premium Room

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Soundproofing, free WiFi, bed sheets

Deluxe Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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Room

Hotel MID Project

Pool
Parking included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (493)
The price is $56
per night
$68 total
includes taxes & fees
Jan 6 - Jan 7
Hotel MID Project

About this property

Casa del Balam Merida

3.5-star hotel in Mérida Centro
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and massage/treatment rooms are onsite.
Casa del Balam Merida offers 54 accommodations with designer toiletries and complimentary toiletries. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Colonial hotel also offers an outdoor pool, spa services, and a terrace. Onsite parking is available (surcharge).

Casa del Balam Merida is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Bistrola 57 - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Uncovered self parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 130 for adults and MXN 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistrola 57

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 1960
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 130 for adults and MXN 80 for children
  • Uncovered self parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Casa del Balam Merida Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 472 out of 1005 reviews" "
Rating 8 - Good. 315 out of 1005 reviews" "
Rating 6 - Okay. 117 out of 1005 reviews" "
Rating 4 - Poor. 44 out of 1005 reviews" "
Rating 2 - Terrible. 57 out of 1005 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival i was told that the air conditioning was not working in my room so they offered to place me in one of there sister hotels which turned out to be a really good and clean hotel and continued my stay there even though I was given the option to return to Casa De Balam.
Stayed 2 nights in Jul 2024

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is tropical and I loved it!
Stayed 4 nights in Sep 2024

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A/C isn’t the best.
We went first week of Sept. weather was 90s and very humid. We weren’t able lower the temp in our room. It’s already preset, you’re only able to adjust the fan speed.
Stayed 10 nights in Aug 2024

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Benjamin

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was broken with temperatures over 100 degrees. Baby couldn’t sleep, I had to go sleep by pool cause I couldn’t breath in the heat. Nice staff but the building and rooms need a lot of work.
Stayed 3 nights in Jun 2024

10/10 Excellent

María

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had loved it! So many things within walking distance and amazing restaurants!
Stayed 1 night in Jun 2024

8/10 Good

Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the heart of historic center. Very friendly staff.
Stayed 7 nights in Aug 2024

4/10 Poor

JOSE

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no comments to many bad to comments AC leaking nobody fixed shower curtains ripped sink clogged for 2 days no tv for the first 3 days bad attitudes front desk restaurant too etc. etc. etc
Stayed 10 nights in Jul 2024

10/10 Excellent

Steven

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were at the top of the customer service game, very helpful, very kind. Don’t forget the Bistro 57 downstairs, great food and wonderful Cubra Libres.
Stayed 3 nights in Jul 2024

6/10 Okay

Martha Elba Gonzalez

Traveled with group
No recibi mi habitacion doble deluxe que fue la pagada por internet. Pese a que hable un dia antes para confirmar mi reaervacion. Pero la asignada funciono.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

8/10 Good

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To hot the room
Stayed 1 night in Jul 2024

6/10 Okay

Alicia A

Traveled with family
Mérida trip
The hotel is nice very simple
Stayed 1 night in Jul 2024

10/10 Excellent

Alba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old place. Comfortable in a great location. Is not crowded
Stayed 3 nights in Jul 2024

6/10 Okay

Milton

Traveled with family and small children
Liked: Cleanliness
This is an historic type hotel nothing modern so not a place if you’re have high expectations for warm water or toilets that flush well or an elevator that may or may not work
Stayed 3 nights in Jul 2024

6/10 Okay

joaquin

Stayed 5 nights in Jul 2024

10/10 Excellent

Chloe

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the only places that had a/c during a tropical storm. Lovely accommodating staff. And a back up generator in case the storm got worse. It was perfect because they have a restaurant inside and all every store were close for the hurricane so we were able to eat and at other hotels. We weren’t going to come here at first but our first hotel wasn’t going to have services or
Stayed 2 nights in Jul 2024

8/10 Good

Abel

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa del Balam is a great little hotel with good shopping and dining near by. The staff is friendly and parking is included should you rent a car. The restaurant downstairs has live entertainment and good food. Walking distance from several plazas and museums.
Stayed 6 nights in Jun 2024

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta todo el diseño del hotel, los cuartos la alberca los spacios comunes.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El diseño.
Stayed 4 nights in Jun 2024

10/10 Excellent

Doris

Business traveler
Liked: Cleanliness, staff & service
Me gusto mucho la estadia, el costo del estacionamiento esta bien economico, el costo del desayuno lo encontre alto. Sobre las facilidades esta buenas, el cuarto es tal cual alarece en imagen tiene un buen tamaño, el baño es bastante viejo pero esta funcional. Si buscas economia y no lujos este es un plan. Recomendado!
Stayed 1 night in Jun 2024

10/10 Excellent

Martin Jacob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, from the front desk staff to the servers in the restaurant. They communicated very well with us despite the language barrier.
Stayed 7 nights in May 2024

2/10 Terrible

Orlando, Brampton

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked and prepaid 12 day stay. Could not arrive on the 3-6 windows, tried check in next day. Refused a room, refused a refund. Awful service. Very dated hotel.
Stayed 12 nights in May 2024

10/10 Excellent

Ortencia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is convenient to the centro historico, it is two blocks from the Gran Plaza and one block from Plaza Santa Lucia. It is an older hotel with a courtyard in the center, typical of what hotels were like in the past. Unique and clean with a restaurant downstairs. The hotel bathrooms need a little updating, but not remodeling the hotel to make it modern because it would lose its character.
Stayed 1 night in May 2024

8/10 Good

julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!! Loved this hotel, convenient and close to downtown Merida. Only problem, A/C unit in the 1st floor don’t work. First night say was pretty miserable considering the over 100F’s weather conditions. 2nd night, management moved us to 4th floor which work out perfectly.
Stayed 4 nights in May 2024