A restaurant, self parking, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Hotel Colon offers 43 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with satellite channels.
Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Colonial hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Hotel Colon is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Hotel Colon has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Secured self parking on site (MXN 144 per day)
Limited onsite parking
Food and drink
Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 120 for adults and MXN 85 for children
A restaurant
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Water dispenser
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Meeting room
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
3 floors
Ballroom
Banquet hall
Built in 1920
Colonial architecture
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Free bottled water
More
Air conditioning
Desk
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 350
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 85 for children
Secured self parking fee: MXN 144 per day
Late check-out fee: MXN 350 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
This property does not have elevators
Alcohol is not served at this property
Parking height restrictions apply
Property is also known as
Hotel Colon Merida
Colon Merida
Hotel Colon Mérida
Colon Mérida
Hotel Colon Hotel
Hotel Colon Mérida
Hotel Colon Hotel Mérida
Hotel Colon Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 170 out of 582 reviews
10 - Excellent
170
Rating 8 - Good. 213 out of 582 reviews
8 - Good
213
Rating 6 - Okay. 111 out of 582 reviews
6 - Okay
111
Rating 4 - Poor. 50 out of 582 reviews
4 - Poor
50
Rating 2 - Terrible. 38 out of 582 reviews
2 - Terrible
38
7.8/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Good
Margaret
Mar 11, 2025
Liked: Property conditions & facilities
I loved that the hotel was over 100 years old. The location couldn’t have been better for walk ability in the historical center of Merida.
This property is very charming and the staff where great especially Ricardo! What I did not like about this property is the safety of the room. The one lock on the inside was a rusty old chain that was screwed into the wood trim of the wall. I could have ripped it off myself. I saw the neighboring room and the lock was the same. I think Kavia hotels should step it up a notch or two in that regard! This hotel was also very noisy. I think all inner courtyard hotels in the area are noisy as any noise echoes through the halls. It adds to the charm but bring ear plugs or expect a number of wake ups.
Rooms were spacious. Water pressure in bathroom was low. Staff was friendly, some spoke English, with others used translation apps. Location was convenient too.
Anush
Stayed 6 nights in Dec 2024
8/10 Good
Luis
Traveled with family
Dec 6, 2024
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property is in great location. The rooms are super clean and the housekeeping people are very friendly. The rooms has a light saver on top of the door. Light from the aisle don’t let you sleep.
Room is firty, dusty very poor conditions, staff ok
Hasan
Stayed 2 nights in Nov 2024
10/10 Excellent
Robin
Traveled with group
Jul 2, 2024
Liked: Amenities
The hotel is right in the heart of the city. Just a few blocks in any direction will keep you busy day and night. The staff is extremely helpful and friendly. They go out of their way to provide good service. The hotel is obviously old, but that is part of its’ charm. It is historic and culturally grand, and they keep it in decent condition. But if you are looking for modern perfection, then go stay at the Hilton. I prefer to be where the people treat you like you are part of the family.
Todo fue genial. El único problema menor fue que el WIFI no llegaba a la habitación, así que tuve que ir al pasillo para usar el wifi y hacía mucho calor afuera, pero me quedaría allí de nuevo.
Very old building, very old rooms, very dirty, restaurant mot working all day, pool dirt and bad customer service. The only good thing is that is very close to Plaza Grande
It's a very old hotel. Beautiful and part of Merida's history. It could use some renovation and fresh painting all over the halls, rooms and bathrooms. The elevator could be substituted for a new one. What was really a problem was the WIFI service. Not good at all. Specially in the rooms since it only has one modem for all the hotel. Even in common areas like the lobby WIFI is slow and weak.