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Hotel Colonial

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Colonial

Premium bedding, Select Comfort beds, in-room safe
Terrace/patio
Outdoor pool
Property entrance
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
Calle 62 No 476, Mérida, YUC, 97000
  • Jose Peon Contreras Theater
    2 min walk
  • Parque Santa Lucía
    3 min walk
  • The Rectory Jesus Third Order
    3 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    15 min drive

Room options

View all photos for King Size Bedroom

King Size Bedroom | Premium bedding, Select Comfort beds, in-room safe

King Size Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, Select Comfort beds, in-room safe

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

Standard Single Room | Premium bedding, Select Comfort beds, in-room safe

Standard Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Standard

Premium bedding, Select Comfort beds, in-room safe

Single Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room Standard

Premium bedding, Select Comfort beds, in-room safe

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

Premium bedding, Select Comfort beds, in-room safe

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

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About this property

Hotel Colonial

Hotel in Mérida Centro
This smoke-free hotel features an outdoor pool, a restaurant, and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services. Housekeeping is available on request.
Hotel Colonial offers 73 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Select Comfort beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Colonial hotel also offers an outdoor pool, a rooftop terrace, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hotel Colonial is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 1:00 PM.
El Colonial - Onsite buffet restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 1:00 PM for a fee: MXN 250 for adults and MXN 200 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • El Colonial

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 2 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from January 22 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 250 for adults and MXN 200 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for 20% of the total amount for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 9 AM to 10 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Colonial Merida
Hotel Colonial Merida
Colonial Hotel Merida
Hotel Colonial Mérida
Colonial Mérida
Hotel Colonial Hotel
Hotel Colonial Mérida
Hotel Colonial Hotel Mérida

Hotel Colonial Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 136 out of 492 reviews" "
Rating 8 - Good. 205 out of 492 reviews" "
Rating 6 - Okay. 97 out of 492 reviews" "
Rating 4 - Poor. 31 out of 492 reviews" "
Rating 2 - Terrible. 23 out of 492 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dennise

Liked: Staff & service, property conditions & facilities
Love how it was
Stayed 1 night in Jul 2024

8/10 Good

Rosalinda

Stayed 3 nights in May 2024

6/10 Okay

Greg

Liked: Cleanliness, staff & service, amenities
Great locatio, great staff. Hotel under renovation, constuction
Stayed 4 nights in Mar 2024

4/10 Poor

Alejandro

Stayed 11 nights in Feb 2024

10/10 Excellent

Sandra, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were passing through Merida on our way to Mexico City and this hotel was perfect for our needs. It is an older property, but has everything, and we slept well. Great service too.
Stayed 1 night in Feb 2024

8/10 Good

Ezequiel

Stayed 1 night in Feb 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 16 nights in Nov 2023

2/10 Terrible

Marco

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It took a long time for check in, room was not ready. Staff wasn’t around to help with the luggage during check in and out. The swimming pool was not clean! The place is a ran down place, old mattresses with holes! We couldn’t wait to check out! I do not recommend to any one!

10/10 Excellent

Hugo A

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is close to downtown, so many dinning optios!
Stayed 2 nights in Jun 2023

10/10 Excellent

Elena, Baldwin Park

Traveled with family
Liked: Cleanliness, staff & service
Thank you everyone
Stayed 3 nights in Apr 2023

4/10 Poor

Juan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor in my bedroom was very dirty. A console had a tacky spilled liquid which was not cleaned. Just a very filthy room.
Stayed 1 night in Apr 2023

2/10 Terrible

Waltraud

Stayed 2 nights in Apr 2023

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2023

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic room, quiet and comfortable. Close to the square and lots of interesting places.

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv service
Stayed 7 nights in Nov 2022

10/10 Excellent

Jovita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, central to everything, AC, staff was great and the upstairs terrace was nice. And affordable.
Stayed 4 nights in Oct 2022

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was quite helpful for a non Spanish speaker.
Stayed 6 nights in Oct 2022

8/10 Good

Priscilla

Traveled with family
Liked: Staff & service, property conditions & facilities
We liked the location. Walking distance to the Plaza, Cathedral, Mercado, etc. Friendly staff.
Stayed 1 night in Jun 2022

6/10 Okay

Juan

Liked: Staff & service
Disliked: Cleanliness
The room’s floor was very dirty.
Stayed 1 night in Jun 2022

10/10 Excellent

Edy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Apr 2022

8/10 Good

SALVADOR

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2021

4/10 Poor

Ruben Carlos

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
El lugar solo es para dormir. Los baños son minúsculos, con mucho trabajo se pueden utilizar. De los dos elevadores que tienen solo uno funciona, y al no tener elevadores de servicio pues hay que estar esperando al equipo de mantenimiento a que terminen de usarlos. La entrega del departamento a la llegada nos hicieron esperar más de una hora de la hora indicada. El personal de limpieza no solo no tiene actitud de servicio, a momentos es grosera. Y para terminar, si quieren servicio de comida al cuarto solo antes de las 13hrs. Pues a esa hora cierra el restaurant.
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. Staff is super-friendly and helpful. Room with balcony is great. Reasonably-priced. Good breakfast but go early or late when it is less crowded. I especially liked the water coolers in the hallways.
Stayed 5 nights in Oct 2021

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Colnial dissappointment
The personnel is very nice and helpful, best part of the hotel. Location is great to walk in centro. Old hotel, kind of painted doors to make it look better but not even close to make it look good. the room was run down, and ours smelled like sewer the whole time (we had two rooms across from each other, people staying the other one said they didn’t smell anything). TVs didn’t work either.
Stayed 1 night in Sep 2021

10/10 Excellent

Georgina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021