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Hotel Cupules

2.0 star property

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Photo gallery for Hotel Cupules

Balcony
Family Double Room | Down comforters, blackout drapes, free WiFi, bed sheets
Superior Double Room, 2 Double Beds, Ensuite | Down comforters, blackout drapes, free WiFi, bed sheets
Front of property
Balcony

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av Cupules Yucatán, 81, Mérida, YUC, 97050
  • Yucatan International Convention Center
    ‪13 min walk‬
  • U.S. Consulate Merida
    ‪15 min walk‬
  • Paseo de Montejo
    ‪2 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | Down comforters, blackout drapes, free WiFi, bed sheets

Superior Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room, 2 Double Beds, Ensuite, Ground Floor

Standard Quadruple Room, 2 Double Beds, Ensuite, Ground Floor | Down comforters, blackout drapes, free WiFi, bed sheets

Standard Quadruple Room, 2 Double Beds, Ensuite, Ground Floor

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, Ensuite, Ground Floor

Basic Room, Ensuite, Ground Floor | Down comforters, blackout drapes, free WiFi, bed sheets

Basic Room, Ensuite, Ground Floor

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Down comforters, blackout drapes, free WiFi, bed sheets

Economy Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 2 Double Beds, Ensuite

Superior Double Room, 2 Double Beds, Ensuite | Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room, 2 Double Beds, Ensuite

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | Down comforters, blackout drapes, free WiFi, bed sheets

Superior Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Down comforters, blackout drapes, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Down comforters, blackout drapes, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room

Family Double Room | Down comforters, blackout drapes, free WiFi, bed sheets

Family Double Room

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Cupules

Mérida hotel connected to the convention center in García Ginerés
This smoke-free hotel features a 24-hour front desk. Change of towels is available on request.
Hotel Cupules offers 13 air-conditioned accommodations with blackout drapes/curtains. Beds feature down comforters. Smart televisions are featured in guestrooms.

Bathrooms include bathtubs. This Mérida hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Hotel Cupules is a smoke-free property.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators

Property is also known as

Hotel Cupules Hotel
Hotel Cupules Mérida
Hotel Cupules Hotel Mérida

Hotel Cupules Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 76 reviews
Rating 8 - Good. 21 out of 76 reviews
Rating 6 - Okay. 14 out of 76 reviews
Rating 4 - Poor. 5 out of 76 reviews
Rating 2 - Terrible. 11 out of 76 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Galo

Business traveler
Disliked: Staff & service, property conditions & facilities
Bed was dirty, sheets had lipstick and ants, bathroom had lots of mold and signs of water leakage from upper floor, door latch unsafe, general feeling of lack of maintenance and cleaning. In general it was filthy. Fortunately I got my money back and did not stay the night but I had do look for another alternative at 10 pm after this awful experience.
Stayed 1 night in Sep 2024

4/10 Poor

Irma

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Hotel room was run down, bedside table was hanging off, room wall had a big splotch of cement and unpainted, closet had alot of broken cement and bathroom toilet was leaking the whole time we were there. The room smelt clean and someone was always available to attend to you. Not sure if it’s just our room, but it was really run down.
Stayed 3 nights in Jan 2024

6/10 Okay

luan

Stayed 1 night in Jan 2025

6/10 Okay

Karina

Stayed 1 night in Dec 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El peor hospedaje desde que uso esta aplicación

Todo deteriorado, sin servicio de mantenimiento por muchos años, se nota, humedad en baño paredes de la habitación, cuarteaduras en las paredes, de verdad terrible. No debería estar en ninguna aplicación. Lo peor es que la aplicación no permite cargar las fotografías de evidencia en el rubro de "agregar foto"
Stayed 2 nights in Dec 2024

10/10 Excellent

MANUEL E

Stayed 1 night in Dec 2024

6/10 Okay

RAUL FRANCISCO

Traveled with family
Liked: Cleanliness

Bueno

Stayed 1 night in Dec 2024

8/10 Good

Frances

Business traveler
Liked: Staff & service, amenities
Muy tranquilo y cerca del centro internacional de convencionesz
Stayed 7 nights in Dec 2024

10/10 Excellent

MIGUEL ANGEL

Stayed 5 nights in Oct 2024

2/10 Terrible

WALTER OMAR

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Rosa Elena

Business traveler
Disliked: Cleanliness, property conditions & facilities
no pude durmió tranquila mente y al último entro un ratón Dios mío estoy asustada que no pude descansar mil descul pero yo no lo recomiendo
Stayed 3 nights in Nov 2024

10/10 Excellent

Markel

Liked: Cleanliness, staff & service, property conditions & facilities
Te atienden bien.
Stayed 1 night in Jul 2024

6/10 Okay

ROGER

Traveled with partner
Liked: Staff & service
El aire acondicionado suena mucho, había moscos y moscas en la habitación, en el baño había cabellos en la ducha. En la ducha no señala cuál es el jabón de cuerpo y cuál el shampoo.
Stayed 1 night in Jul 2024

2/10 Terrible

Maria Camila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tenían mi habitación . Horrible servicio
Stayed 1 night in Jul 2024

10/10 Excellent

José Arnaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene muy buena ubicación
Stayed 1 night in Jul 2024

6/10 Okay

Aarón

Liked: Staff & service
Disliked: Cleanliness
Requiero facturar y nunca me envían mi factura las 2 veces que me he hospedado
Stayed 1 night in Jun 2024

4/10 Poor

Diana

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Primero, me timaron con el precio, me dieron un precio en ésta app y me terminaron cobrando más. A duras penas te dan papel para el baño y toallas. Ni un jaboncito, un shampoo, nada. Hay moteles con más cortesías. El A/C goteó sobre nuestras cosas, y le falta mantenimiento porque hacía más ruido que enfriar. Entiendo que sea una propiedad vieja pero es el colmo. El check in es nada más te doy la llave y allá está tu cuarto. El check out entregas llave y ya. Nada alrededor para comer/compras rápidas. Las camas son cómodas, eso sí. Mala experiencia en general y eso que solo lo usé para llegar y dormir. El precio es elevado para lo que ofrece/el mtto
Stayed 1 night in Jun 2024

10/10 Excellent

José Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

José Luis

Stayed 1 night in Apr 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Ramon

Liked: Property conditions & facilities, room comfort

Buen lugartransportr cerca tranquilo y buena

Lugar amplio aunque una de las Cama incomoda Regadera oxidada Closet con residuos de construcción Huecos varios de a/c Personal parco de palabras
Stayed 2 nights in Apr 2024

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

OSCAR IVAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención muy buena y que es muy céntrica!
Stayed 2 nights in Mar 2024

10/10 Excellent

Irineo

Stayed 2 nights in Mar 2024

8/10 Good

FABIOLA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción!!
Stayed 7 nights in Mar 2024