Hotel Hacienda Izamal

3.0 star property

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Photo gallery for Hotel Hacienda Izamal

Interior detail
Exterior
Terrace/patio
Junior Room, 1 King Bed, Non Smoking, Garden View | Iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
284 Calle 38 Centro, Izamal, YUC, 97540
  • Kinich Kak Moo Ruins
    ‪11 min walk‬
  • Itzamna Park
    ‪12 min walk‬
  • Hecho a Mano
    ‪12 min walk‬

Room options

Junior Room, 1 King Bed, Non Smoking, Garden View

  • Sleeps 2
  • 1 King Bed

Standard Duplex, 2 Double Beds, Accessible, Courtyard View

  • Sleeps 2
  • 2 Double Beds

Similar properties

About this property

Hotel Hacienda Izamal

3-star Izamal hotel with outdoor pool
An outdoor pool, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a garden.
Hotel Hacienda Izamal offers 10 air-conditioned accommodations with complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Izamal hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Hacienda Izamal features an outdoor pool, tour/ticket assistance, and a garden. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hotel Hacienda Izamal is a smoke-free property.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 800 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Izamal
Hotel Hotel Hacienda Izamal Izamal
Izamal Hotel Hacienda Izamal Hotel
Hotel Hotel Hacienda Izamal
Hotel Hacienda Izamal Izamal
Hotel Hacienda
Hacienda
Hotel Hacienda Izamal Hotel
Hotel Hacienda Izamal Izamal
Hotel Hacienda Izamal Hotel Izamal

Hotel Hacienda Izamal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 56 reviews
Rating 8 - Good. 17 out of 56 reviews
Rating 6 - Okay. 0 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maria Alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Izamal is a small but family-friendly and clean hotel. We are a group of six including a 84 year-old and a 5 year-old. We had a great stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Mairghread

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel that was pristine! The rooms and beds were very comfortable. The shower pressure and hot water was the best in Mexico! The pool was clean and inviting as are the grounds. It was tranquil and close enough to town for an easy walk or ride to the center. There were even bikes to use. Definitely recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Everything O.K.
Stayed 3 nights in Jul 2024

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel 5*

Fabulous stay in a gorgeous homely hotel. Staff were attentive and the rooms were very comfortable. For the price this is exceptional value!
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

steven, TERREBONNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Elizabeth, Lewisville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Personnel were very helpful when asked questions. Everyone was very polite. Pool area very clean. We were able to relax and enjoy to ourselves. We ordered a side order of fríes and they were tasty and warm.
Stayed 3 nights in Jun 2023

8/10 Good

Rohn

Stayed 1 night in Mar 2022

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was quiet and clean. Television cable didn't seem to be working.
Stayed 1 night in Jan 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Quiet Hotel

Stayed 2 nights in Jan 2022

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay in Izamal

We had a short and pleasant stay at Hotel Hacienda Izamal. It's location provides a nice walk to the center of the town and the convent, and one can explore the remains of the ancient Mayan pyramid along the way, as well as a few excellent restaurants. The hotel itself is clean, nice, and modern, with the manager always available for any necessities. Overall and wonderful value for the location, service, and accommodations.
Hotel Hacienda Izamal Lobby Building
Convent
Convent
Stayed 1 night in Nov 2020

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at a great price

The front desk staff, Jose, was very attentive and full of information. We had a very spacious room overlooking the good sized pool. We chose one of the larger room but I think that they'd all be well sized and comfortable. Great shower. Coffee available 24hr/day and a nice little restaurant, although we didn't eat there. A short walk to Kinich and into town....a bit longer. Nice quiet street. Perfect for a 2,3 break.
Stayed 2 nights in Nov 2020

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Isla folks

A delightful hotel, quiet and clean. Large room, huge bath!
Stayed 1 night in Dec 2019

10/10 Excellent

Armando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastante tranquilo. Comodas habitaciones y bastante buen servicio de atencion
Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto …. Volveré algún día
Stayed 2 nights in Apr 2025

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres belle hotel bien situé personnel agreable
Stayed 1 night in Mar 2025

8/10 Good

jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca del centro caminando. Por la noche pasamos mucho calor ya que el aire acondicionado comenzó a fallar y no enfriaba bien debieron haber revisado eso antes de entregarnos la habitación tuvimos una cucaracha en el baño
Stayed 1 night in Mar 2025

10/10 Excellent

Berenice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está tranquilo y limpio
Stayed 1 night in Jan 2025

10/10 Excellent

Roble

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda
Stayed 1 night in Dec 2024

10/10 Excellent

Marco Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia la habitación, muy amables todo el personal y muy cerca del centro
Stayed 2 nights in Dec 2024

8/10 Good

ARTURO

Stayed 1 night in Nov 2024

8/10 Good

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bueno
Stayed 1 night in Nov 2024

8/10 Good

Guillermo

Todo bien
Stayed 1 night in May 2024

10/10 Excellent

GLORIA ARCELIA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
una propiedad muy linda, los cuartos en primer nivel espaciosos y agradables, muy agradable cuarto de baño, los chicos de atención muy agradables.-
Stayed 1 night in Mar 2024

10/10 Excellent

Santiago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion personal y con educacion, cortesia y buen humor. Los alimentos igual de primera calidad, frescos y deliciosos. La propiedad muy limpia.
Stayed 2 nights in Mar 2024