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Hotel Hacienda VIP

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda VIP

Exterior
Interior entrance
Reception
Exterior
Egyptian cotton sheets, desk, free cribs/infant beds, free WiFi

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

Map
Calle 62, 441-A, entre 51 y 53, Mérida, YUC, 97000
  • Parque Santa Lucía
    3 min walk
  • Cantarito Lindo y Querido
    1 min walk
  • ADO Paseo 60 Bus Terminal
    16 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    16 min drive

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, desk, free cribs/infant beds, free WiFi

Suite, 1 King Bed

  • 161 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, desk, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed

  • 129 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool

Hotel Hacienda Merida

Pool
Free WiFi
Air conditioning
Breakfast available
4.7 out of 5, Exceptional, (479)
The price is $149
per night
$180 total
includes taxes & fees
Jan 2 - Jan 3
Hotel Hacienda Merida

About this property

Hotel Hacienda VIP

4-star hotel in Mérida Centro
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and concierge services are onsite. Housekeeping is not available.
Hotel Hacienda VIP offers 8 air-conditioned accommodations with bathrobes and complimentary toiletries. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. This Mérida hotel provides complimentary wireless Internet access. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, a terrace, and multilingual staff.

Hotel Hacienda VIP is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast only.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available for a fee: MXN 120 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • No elevator

More

  • 2 floors
  • 3 buildings
  • Built in 2007
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 120 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hacienda VIP
Hacienda VIP Merida
Hotel Hacienda VIP
Hotel Hacienda VIP Merida
Hotel Hacienda VIP Hotel
Hotel Hacienda VIP Mérida
Hotel Hacienda VIP Hotel Mérida

Hotel Hacienda VIP Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 146 out of 194 reviews" "
Rating 8 - Good. 26 out of 194 reviews" "
Rating 6 - Okay. 12 out of 194 reviews" "
Rating 4 - Poor. 5 out of 194 reviews" "
Rating 2 - Terrible. 5 out of 194 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

roger, lincoln park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was warm, helpful and friendly and made my father and me incredibly welcomed and comfortable. The two rooms we rented were gorgeous and the pool was clean and felt private. Couldn’t imagine a more pleasant time in Merida.
Stayed 2 nights in Nov 2023

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suit was as one would expect, a real 4 star
Stayed 1 night in Oct 2023

10/10 Excellent

JUAN, Roanoke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I feel like my own Home!!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Jacques

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the staff and the breakfast options that were available. The hotel only had 3 floors but the steps were a little challenging due to curvature and incline of steps. There were also a number of mosquitoes in the room.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ellen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hotel Hacienda and the Hotel Hacienda VIP, which are next door to each other - and both are amazing. Beautiful rooms, private balconies and pools, and wonderful and kind staff. Really wonderful hotel that I highly recommend.
Stayed 1 night in Jan 2023

4/10 Poor

Delia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was in poor condition, no amenities at all. Not even the basic.
Stayed 7 nights in Jul 2022

10/10 Excellent

Heather, Edinburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2022

10/10 Excellent

Jason

Stayed 4 nights in Jul 2022

10/10 Excellent

Michael, MCKINNEY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the old Hacienda feel and friendly staff. Service was very top notch!
Stayed 1 night in Jun 2022

10/10 Excellent

Beatriz A.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with lots of character! Super charming
Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good hotel but noisy construction and mosquitoes
The hotel was beautiful and the service was good. However, there were a lot of mosquitoes inside of one the rooms and there was an ongoing construction in the adjacent building starting in the morning even during the weekend. The hotel has potential but not the best experience this time.
Stayed 3 nights in Mar 2022

2/10 Terrible

Rodolfo

Traveled with partner
I don’t know who made the mistake Expedia or the hotel. The hotel room where oversold. Therefore I cannot give any feedback about the hotel. Since they sent me to another hotel around the corner. I feel I overpaid for the Hotel they put me in. In the bright side, I had to say that it was nice and give me a glass of wine when I arrive to the Hotel Avenida VIP. I guess with a glass of wine I was nervous and happy at the moment. Please do not over sell the rooms. Also, for people who want to stay at the hotel, please call ahead and make sure they have your room available.
Stayed 1 night in Feb 2022

10/10 Excellent

Chauncey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel
Boutique hotel near city center. Beautiful room and excellent service. Enjoyed our stay very much.
Stayed 3 nights in Jan 2022

10/10 Excellent

Sadie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff took very good care of us and the rooms were clean and beautiful. Great location!
Stayed 1 night in Jan 2022

10/10 Excellent

Mariano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A renovated townhouse within the historic center of Morelia only six rooms hotel was absolutely wonderful we had the suite overlooking the pool and garden with a balcony with comfortable chairs It was great to relax and enjoy. Very attentive staff good restaurants within walking distance also to shopping it is a great choice to enjoy and discover Merida.
Stayed 9 nights in Dec 2021

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely and so warm! Great oasis when I needed to rest from the heat!
Stayed 2 nights in Dec 2021

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Merida
We really enjoyed our stay here. Room was clean and spacious. We stayed in room one, it is right off reception so If you are a light sleeper I wouldn’t recommend this room as it can be quite noisy.
Stayed 2 nights in Nov 2021

8/10 Good

Danny

Traveled with partner
Liked: Cleanliness, staff & service
Overall I liked the place and the location because we were looking for a rustic place to stay. As a whole the staff was very friendly. Unfortunately the room we booked had a shower drain that constantly backed up and a leaky skylight in the closet. I reported the incident on the first day to the day manager and she sent someone up to unclog the drain but it only lasted for a day. Because there were heavy rains during the first few days our stay the leak in the skylight wasn't too bad initially. We were able to use some towels from the room to soak up the water because the manager said she would have it cleaned after the rain stopped. The next leaking roof incident and drain issue was reported to the night manager. He literally wanted to give me a plunger to unclog the drain, and when I explained to him that the water leaking from the room was now pouring through in several places and could I get some towels to soak up the water until it could be cleaned up he said he only had clean towels and could not let me use them. While the matter was eventually resolved I found his demeanor and attitude less than appropriate. I should not need to tell the manager that I'm not an employee and he needs to send someone to take care of the problem. The room was expensive and to expect a guest to do the work was totally unacceptable at any price point. My girlfriend and I now affectionately refer to the Hotel as Hotel Hacienda DYI :-).
Stayed 4 nights in Sep 2021

10/10 Excellent

JORGE, Fort Lauderdale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Some issues happened that were resolved immediately by the staff. Very nice staff.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Merida, just feels like home!
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in a good location. The staff is very friendly and helpful. Pool is wonderful. Our room was very nice and large with a good view. My biggest complaint is that room #6 did not have internet access. I ended up using all of my cell phone data because of this and had to buy more. Also the remote control would not operate the TV, only the satellite box. I asked for it to be foxed, but it wasn’t.
Stayed 4 nights in Jul 2021

10/10 Excellent

Hodi

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely colonial oasis in central Mérida
It is a beautiful restored colonial style building with many gorgeous touches. The room was spacious with a comfy bed. A lovely garden & a pool where delicious breakfast are served. Drinks are served at the bar of the adjacent Hacienda Hotel. The staff are welcoming, friendly & super helpful. The location of this hotel is great…walking distance to many historic buildings, squares, restaurants, cafes & shops. Highly recommend staying at this lovely oasis!
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent is all aspects. Could include little fridge in rooms, add room service food variety and fans in the outside eating area.
Stayed 4 nights in Jul 2021

10/10 Excellent

Salvador

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021