An outdoor pool, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free.
Hotel La Nacional by Kavia offers 35 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).
Bathrooms include showers. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Children under 11 years old are not allowed in the swimming pool without adult supervision.
Hotel La Nacional by Kavia features an outdoor pool, tour/ticket assistance, and an elevator. Public areas are equipped with complimentary wireless Internet access. A total renovation of this property was completed in May 2022.
Hotel La Nacional by Kavia is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free offsite parking
Limited onsite parking
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
More
3 floors
Colonial architecture
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Free bottled water
More
Air conditioning
Desk
Iron/ironing board on request
LED lighting
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool without adult supervision
Property is also known as
Hotel La Nacional
La Nacional By Kavia Merida
Hotel La Nacional by Kavia Hotel
Hotel La Nacional by Kavia Mérida
Hotel La Nacional by Kavia Hotel Mérida
Hotel La Nacional by Kavia Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 194 out of 353 reviews" "
10 - Excellent
194
Rating 8 - Good. 96 out of 353 reviews" "
8 - Good
96
Rating 6 - Okay. 30 out of 353 reviews" "
6 - Okay
30
Rating 4 - Poor. 13 out of 353 reviews" "
4 - Poor
13
Rating 2 - Terrible. 20 out of 353 reviews" "
2 - Terrible
20
8.6/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Michael
Sep 28, 2024
Liked: Staff & service
Michael
Stayed 1 night in Sep 2024
2/10 Terrible
Tracy
Sep 22, 2024
Tracy
Stayed 2 nights in Aug 2024
10/10 Excellent
MARILYN
Aug 26, 2024
MARILYN
Stayed 3 nights in Jun 2024
4/10 Poor
Tracy
Traveled with family
Aug 6, 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
The manager was not really helpful at all! A I don't really care attitude. Not good as he represents the whole hotel.
The reception area was dirty, boxes and rubbish all around the back of the reception area.
The man who handled our bags and took them up to our room should actually be the manager. He was really friendly and helpful!
The rooms are really basic. Not even coffee making facilities.
Rooms are clean! Excellent cleaners.
Great location.
Very disappointed to see this property rated as “excellent “
It is a DIRTY, run down property. Not old as in a historical charming old building. Someone mentioned it was a very noisy place. Well, I took my chances and now I can confirm it is really bad! No one here treated me wrong and I had a great time in this beautiful city. I just wouldn’t like for you to go through this bad experience at this place (I already did it for you!)
Do yourself a favor and keep looking.