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Hotel Maria del Carmen Merida

3.0 star property

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Photo gallery for Hotel Maria del Carmen Merida

Outdoor pool, sun loungers
Standard Room | Pillowtop beds, in-room safe, iron/ironing board, free WiFi
Reception
Front of property
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
Calle 63 No. 550 Entre 68 y 70, Centro, Mérida, YUC, 97000
  • Plaza Grande
    ‪7 min walk‬
  • US Visa Applicant Service Center
    ‪8 min walk‬
  • Mérida Cathedral
    ‪8 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

View all photos for Basic Room

Basic Room | Pillowtop beds, in-room safe, iron/ironing board, free WiFi

Basic Room

  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Standard Room

Standard Room | Pillowtop beds, in-room safe, iron/ironing board, free WiFi

Standard Room

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 2 Double Beds

Junior Room, 2 Double Beds | Pillowtop beds, in-room safe, iron/ironing board, free WiFi

Junior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Pillowtop beds, in-room safe, iron/ironing board, free WiFi

Family Room, 1 Bedroom

  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room Standard

Pillowtop beds, in-room safe, iron/ironing board, free WiFi

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Room Standard

Pillowtop beds, in-room safe, iron/ironing board, free WiFi

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

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includes taxes & fees
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About this property

Hotel Maria del Carmen Merida

3-star hotel in Mérida Centro
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a business center, and conference space.
Hotel Maria del Carmen Merida offers 94 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Maria del Carmen Merida features an outdoor pool and a children's pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This Mérida hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel Maria del Carmen Merida is a smoke-free property.

A complimentary manager's reception is offered each day.
Hotel Maria del Carmen Merida has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: MXN 75 for adults and MXN 75 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 75 for adults and MXN 75 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Carmen Merida
Hotel Maria Carmen Merida
Hotel Maria del Carmen
Hotel Maria del Carmen Merida
Maria del Carmen
Maria del Carmen Merida
Hotel Maria Carmen
Maria Carmen Merida
Maria Del Carmen Merida Merida
Hotel Maria del Carmen Merida Hotel
Hotel Maria del Carmen Merida Mérida
Hotel Maria del Carmen Merida Hotel Mérida

Hotel Maria del Carmen Merida Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 286 out of 954 reviews
Rating 8 - Good. 365 out of 954 reviews
Rating 6 - Okay. 200 out of 954 reviews
Rating 4 - Poor. 57 out of 954 reviews
Rating 2 - Terrible. 46 out of 954 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place great food
Stayed 2 nights in Jan 2025

2/10 Terrible

Juan, MANCHESTER

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience at this property, they changed our rooms 3 . The first room had a steep to go to the bathroom of approximately 10 inches and another one to enter the room, and had mobility issues. This room had mold in the walls, shower head was cover in a white substance not at all appealing to take a shower. The second room, the shower head didn’t work, and water came all over the bathroom that flooded the room. After the issue I had to clean the shower head to take a descent shower, a/c didn’t worked at all. On the fourth day the shower glass door hinges started to fall apart. Finally they changed us to a much better room but the bed sheets were dirty.we do NOT recommend this hotel . Some of the restaurant staff were nice, but others great you with an attitude and the look mad at you. Some days some of the staff after a mediocre service and food demanded tips.
Stayed 10 nights in Dec 2024

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities
A very comfortable and convenient place to stay in Merida, highly recommended.
Stayed 2 nights in Dec 2024

8/10 Good

Anna G.

For a senior person the step to use the bathroom was inconvenient specially getting up in the middle of the night and the bed is right next to the bathroom would be better a walking bathroom otherwise it was good
Stayed 1 night in Dec 2024

10/10 Excellent

rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly.
Stayed 7 nights in Oct 2024

2/10 Terrible

VICTOR

Disliked: Cleanliness, property conditions & facilities
when we got there on Friday 16th. We were welcomed and placed in ground floor rooms in front of the pool. BOTH ROOMS WERE MOLDY AND SMELLED TERRIBLE .Rooms were not clean -toilets old and dirty. we were told that the pool will be closed by 10;00pm BUT people at the pool and bar were singing , screaming and yelling almost till 11;00pm.-so loud we could not rest or sleep.THEY WERE NOISE ALMOST ALL NIGHT . I will never go back to this hotel nor recommend it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristina

Stayed 1 night in Sep 2024

8/10 Good

Dionisio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio del personal, ambiente familiar, lugar callado tranquilo con buen estacionamiento!!! Aunque como 3 calles largas para el centro de Merida!!!
Stayed 4 nights in Apr 2024

6/10 Okay

Jovita

Traveled with family
Disliked: Staff & service, amenities
Im upset with this property at this moment, First of all the restaurant staff are non sociable no acknowledgement of any kind. Also, if you are planning on checking out a day or two earlier be aware there is no refund of any kind even though you are giving a 24hrs. Notice. We reserved 5 rooms for 4 nights we checked in One day earlier and paid for our day early direct to our hotel im not quite sure who is not wanting to give back a refund Expedia or Maria del Carmen Hotel. Maria del Carmen says Expedia and Expedia says Maria del Carmen. This is very frustrating.
Stayed 4 nights in Feb 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta a muy corta distancia del centro de Merida! El personal del hotel siempre servicial y amables! El hotel tiene una alberca y restaurantes. La verda aqui me hospedare la proxima vez que regrese a Merida. Gracias!
Stayed 4 nights in Nov 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

EUGENIO RENE DUENEZ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service, located just a few blocks from main plaza. Quite, great food. We like to get up early and cafeteria open at 7 am. A little late for me.
Stayed 4 nights in Mar 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is awesome they help on everything
Stayed 5 nights in Mar 2023

10/10 Excellent

Gyorgy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Owen, Montreal

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, clean rooms and facilities. Great breakfast included.
Stayed 3 nights in Feb 2023

8/10 Good

Jeannette

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Claudio

Stayed 1 night in Jul 2022

2/10 Terrible

Jose

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Horrible hotel. Rooms were full of mold. The whole building smelled really bad, including the rooms. Rooms were dirty and full of dust. The elevator did not work well.
Stayed 3 nights in Jun 2022

10/10 Excellent

Jerome

Liked: Cleanliness, property conditions & facilities, room comfort

Nice family friendly hotel

Good location. Close to the center and bus station. Friendly staff and clean hotel. I would stay here in the future.
Stayed 3 nights in Apr 2022

8/10 Good

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping
Stayed 3 nights in Apr 2022

6/10 Okay

Magaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad internet in the room
Stayed 2 nights in Mar 2022

6/10 Okay

Miles

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good breakfast included
Stayed 3 nights in Feb 2022

10/10 Excellent

raul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locación
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a real gem. Spotlessly clean, great pool, comfortable beds, and location can't be beat. Awesome breakfast too. You'd be crazy not to stay here.
Stayed 1 night in Jan 2022