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Hotel Marionetas

3.0 star property

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Photo gallery for Hotel Marionetas

Terrace/patio
Terrace/patio
Reception
Premium bedding, down comforters, Tempur-Pedic beds, minibar
Standard Room, 1 King Bed | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Calle 49 No 516 x 62 y 64 Col Centro, Mérida, YUC, 97000
  • Santa Ana Park
    ‪5 min walk‬
  • Parque Santa Lucía
    ‪6 min walk‬
  • Paseo de Montejo
    ‪7 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds, Garden View

Deluxe Double Room, 2 Double Beds, Garden View | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Deluxe Double Room, 2 Double Beds, Garden View

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Bathtub, Courtyard View

Superior Room, 1 King Bed, Bathtub, Courtyard View | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Superior Room, 1 King Bed, Bathtub, Courtyard View

  • 218 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, 2 Bathrooms, Garden View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Junior Suite, 1 King Bed with Sofa bed, 2 Bathrooms, Garden View

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Standard Room, 1 King Bed

  • 242 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Superior Room, 2 Double Beds

  • 242 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Deluxe Room, 1 King Bed, Garden View

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Marionetas

3-star hotel in Mérida Centro
Along with an outdoor pool, this hotel has a restaurant and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Hotel Marionetas offers 13 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters and premium bedding. 55-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Mérida hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A computer station is located on site and wireless Internet access is complimentary. This Colonial hotel also offers an outdoor pool, a library, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in September 2022.

Hotel Marionetas has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Hotel Marionetas has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MXN 120 per night)
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Uncovered self parking on site (MXN 120 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: MXN 270 for adults and MXN 270 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator
  • Smooth flooring in room
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • Built in 2002
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - September 2022

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch HDTV with cable channels

Food and drink

  • Griddle
  • Minibar
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for MXN 800 per stay

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 270 for adults and MXN 270 for children
  • Uncovered self parking fee: MXN 120 per night
  • Nearby parking fee: MXN 120 per night(16 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 800 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Pool access available from 9 AM to 9 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Marionetas
Hotel Marionetas Merida
Hotel Marionetas Mérida
Marionetas Merida
Marionetas Mérida
Hotel Marionetas Hotel
Hotel Marionetas Mérida
Hotel Marionetas Hotel Mérida

Hotel Marionetas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 195 out of 327 reviews
Rating 8 - Good. 99 out of 327 reviews
Rating 6 - Okay. 20 out of 327 reviews
Rating 4 - Poor. 7 out of 327 reviews
Rating 2 - Terrible. 6 out of 327 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with wonderful staff who were extremely kind and helpful. Comfortable beds, great shower pressure, beautiful decor and large tv. Will stay again and highly recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and very clean. The beds are comfortable and the staff were very helpful. Easy to walk to places in the center. We would stay again anytime!
Stayed 3 nights in Nov 2024

10/10 Excellent

Leon

Liked: Cleanliness, property conditions & facilities, room comfort
Nelsons
No complaints at all. A very nice stay. The staff was great.
Stayed 2 nights in Oct 2024

8/10 Good

MA DEL CARMEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Me gustó la ubicación del hotel, muy lindo, caminando 3 cuadras, llegamos al centro de Mérida. Las habitaciones amplias, camas cómodas, sólo pedí que cambiaran las almohadas, lo cual hicieron sin ningún problema. Me gustó, sí volvería. El desayuno no tuve la oportunidad de probarlo. El personal muy amable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Karin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Even though we were there while the hurricane hit, the hotel, never lost electricity, everybody was very kind, the staff were helpful and I would definitely stay there again, it’s a charming property
Stayed 3 nights in Oct 2024

10/10 Excellent

Magaly

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Algunas observaciones
Tanto la ubicacion como la propiedad me parecieron muy bien, muy bonito lugar, el staff de recepción nos trató bien. Solo tengo una observacion en cuanto a la limpieza. Los cojines y la hamaca olian mal, como si nunca se lavaran, a humedad, a polvo a sucio, así que fue una lastima porque queria usar su hamaca. La parte del baño requiere algo de atencion ya que olia a orines, no sé si el bote de basura o la base del excusado. El agua de la regadera tenia un olor metalico muy fuerte, no sé si sea normal de Merida por tuberias oxidadas. Y aunque suene qué me quejo mucho, por las noches ya para dormir el personal hace mucho ruido, se ponen a limpiar o no se, pero azotan mucho puertas o mueven cosas.
Stayed 6 nights in Sep 2024

8/10 Good

Julio

Stayed 3 nights in Sep 2024

10/10 Excellent

Aza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, small, tasteful hotel with charming decor and a very kind staff. My (large!) room had a courtyard view and an amazing deep bathtub. Shops and restaurants all around. Very walkable to the center of town. Highly recommended.
Stayed 2 nights in Sep 2024

10/10 Excellent

JOHN FREDERICK, SAN DIEGO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, well kept hotel with friendly and responsive staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i had a really nice weekend, the hotel is located very close to paseo Montejo and its super walkable, lots of activities near by, the hotel looks nice an new, the towels could be way better, they give few and old looking, several new restaurants open in the area so many options to dine, it seems that the area is been rescued so in a sew more month would be great
Stayed 2 nights in Sep 2024

10/10 Excellent

Samarun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Elijio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room I have nothing to complain about, I would go back again, it is within a walking distance to Centro historic, I bit too far for my age.
Stayed 1 night in Sep 2024

10/10 Excellent

Sidney

Traveled with group
Liked: Amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Viviana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the pleasure of staying at this hotel for 4 days. We absolutely loved the location of the hotel as it was very close to many points of interest in the city, within walking distance but also far enough to enjoy some quiet. Our room was spacious, very nicely decorated, and clean.with the hot weather we loved that our room was equipped with both AC and a ceiling fan. This made it much more comfortable to sleep at night. As far as the staff we mostly interacted with Gabriel the front desk attendant and we loved with attentiveness and the polite manner with which he addressed our questions and concerns. He was super helpful in helping my husband and I reserve a tour to a cenote with a personal driver since it was our first time. Overall, we are so happy with out stay and cannot wait to be back in Merida and this hotel soon!
Stayed 3 nights in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Guillermina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hammock in the bedroom
Stayed 2 nights in Mar 2024

10/10 Excellent

Irina

Stayed 3 nights in Mar 2024

10/10 Excellent

Sharyn

Stayed 2 nights in Oct 2023

10/10 Excellent

Jose Luis

Stayed 2 nights in Oct 2023

8/10 Good

Philip

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel with a delightful courtyard and very polite staff. Good value.

10/10 Excellent

Kyrsten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful! The staff is wonderful. Very clean and fantastic location. Wonderful shower. La Negrita down the street has hopping amazing live music — but stopped promptly at 10 every night. Very quiet. We never used a taxi, just walked everywhere. Our room was slightly monastic because it was not a garden room (only the most basic room was available), but perfectly pleasant.

10/10 Excellent

Barrett

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel. Lots of open spaces filled with plants and rooms tucked here and there. A chef who makes even a simple breakfast a nice meal. A short 3 blocks to Paseo Montejo, and less than one block to the hot Salsa Dance bar and restaurant. Ditch the elevators and long hallways of you chain hotel and try this pleasant surprise.
Stayed 2 nights in Sep 2022

8/10 Good

christina

Liked: Cleanliness, staff & service, room comfort
Breakfast was great
Great breakfast, room huge and clean
Stayed 2 nights in Jul 2022