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Hotel Merida

2.5 star property

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Photo gallery for Hotel Merida

Terrace/patio
Terrace/patio
Reception
Reception
Daily cooked-to-order breakfast (MXN 270 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Housekeeping
$64
includes taxes & fees
Mar 16 - Mar 17

Explore the area

View in a map
Calle 60 #491-B, Entre 55 y 57, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Mérida Cathedral
    ‪5 min walk‬
  • Place, Plaza Grande
    ‪5 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, desk, iron/ironing board, free WiFi

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, iron/ironing board, free WiFi

Standard Double Room

8.0 out of 10
Very good
(48 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, desk, iron/ironing board, free WiFi

Standard Triple Room

7.6 out of 10
Good
(5 reviews)
  • 274 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Economy Room

Economy Room | Minibar, desk, iron/ironing board, free WiFi

Economy Room

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | Minibar, desk, iron/ironing board, free WiFi

Economy Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Merida

Hotel in Mérida Centro
This smoke-free hotel features an outdoor pool, self parking, and a children's pool. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-in, and tour/ticket assistance.
Hotel Merida offers 38 accommodations with minibars and hair dryers. 43-inch LED televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Hotel Merida features an outdoor pool and a children's pool. Wireless Internet access is complimentary. This Mérida hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Merida is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 7:00 AM to 11:00 PM (MXN 200 per day)
  • Self parking on site (MXN 200 per day)
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 270 for adults and MXN 270 for children

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 270 for adults and MXN 270 for children
  • Self parking fee: MXN 200 per day
  • Nearby parking fee: MXN 200 per day (1312 ft away; open 7:00 AM to 11:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have elevators
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Merida Mérida
Hotel Merida Hotel
Hotel Merida Mérida
Hotel Merida Hotel Mérida

Hotel Merida Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 393 out of 878 reviews
Rating 8 - Good. 307 out of 878 reviews
Rating 6 - Okay. 106 out of 878 reviews
Rating 4 - Poor. 33 out of 878 reviews
Rating 2 - Terrible. 39 out of 878 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

PATTI

Liked: Property conditions & facilities
There were so many mosquitoes in my room that it was difficult to get a good night's sleep. I realized the next day that my room was the only one that did not have a screen to the window so they had to have been hearing the room out for my arrival. Also the air conditioner was not working properly. I had it at the very lowest setting and the vent door would not open. Finally, I stuck a empty water bottle inside the vent when I turned it on and off keep the vent open to cool the room down. There was also a leak in the bathroom. It was water coming out of the light fixture in the shower. Avoid room 201 at all cost. The hotel itself is lovely and it is a great location. I think I just got the worst room in the building.
Leaky light fixture in shower
Mold in shower
Stayed 1 night in Nov 2025

6/10 Okay

Carolina

Traveled with family
Disliked: Staff & service, property conditions & facilities
The front desk staff seemed disinterested upon our arrival. We weren’t greeted or given any explanation about our rooms, and I had to ask several questions to get basic information. At the end of the check-in, I even had to confirm whether we were finished, as there was no acknowledgment or closing courtesy. It left us feeling a bit uncertain about the process. The rooms were large and comfortable, which we appreciated, though there was limited storage space in the room — only a few small shelves. The water pressure was also quite low, which made showering a bit inconvenient. Overall, while the location is excellent — very close to downtown and the major parks — the service and room amenities could definitely be improved.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price worth for the area where is located
Stayed 1 night in Aug 2025

10/10 Excellent

Arnoldo

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service

A fountain not a pool

We stayed here for two nights and the best part is the location. The room was small but clean. It woukd have been nice to have the ac on prior to our arrival as Merida is so hot in the summer but it didnt take long to cool off. Not the best room for older people or those with probpems woth sreos as we had a very high step into the bathroom and had to keep the light on all nihht to avoid a fall.
Stayed 2 nights in Jul 2025

6/10 Okay

fernando m

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
el toilet no estaba coriendo bien le llamamos a mantenimiento se porto muy grosero.nos dijo que estabamos tirando papel en el toilet i no era asi acabavamos de llegar.
Stayed 1 night in Jul 2025

6/10 Okay

Selene

Liked: Staff & service
The gentlemen that helped us were nice and did the check-in quickly, so that was a plus. The room itself was not what we expected. ZERO outlets to charge phones. The restroom was very tiny with no shower door. Water spread all around the restroom. Because its right in the middle of the busy street, it was very noisy. Maybe a different room would have been better because ours just wasn't good.
Stayed 1 night in Jun 2025

8/10 Good

RuthB

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in May 2025

4/10 Poor

Saul

Disliked: Property conditions & facilities
The room I stayed at ran out of water. I was given a key to another room just to shower but I told them i wanted a different room which the did switch me to. However, that room also ran out of water. I complained to the front desk and asked for an adjustment in price. I was told they couldn't do that. I will not stay here again!
Stayed 4 nights in May 2025

10/10 Excellent

James R

Traveled with family
Liked: Amenities
Very good location, easy walking distance, staff was helpful, great experience
Stayed 2 nights in Mar 2025

8/10 Good

LORENA, San Diego

Traveled with partner
Liked: Cleanliness, amenities
We got a room that looked unfinished as the floor didn’t have tiles. (Room 100), but we didn’t mind. the receptionist man never smiled nor welcomed us in. He was in a bad mood. However the man in the morning was the opposite. He was friendly and helpful. We even bought a nice lunch and surprised him! The area is loud since it is where the route of the horse rides.
Stayed 1 night in Mar 2025

10/10 Excellent

Warren, Troy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel located in the center of Merida. The price was very fair and the hotel amenities were fine I enjoyed the pool as well
Stayed 5 nights in Jan 2025

8/10 Good

Harshad, Irving

Traveled with family
Liked: Cleanliness, staff & service
Convenient and quaint little place
Stayed 2 nights in Mar 2025

8/10 Good

ronald

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This colonial style hotel has character! We loved our balcony in room 319 that overlooked the street! We were a 5 minute walk to the Gran Plaza, 5 minutes to the restaurant Chaya Maya, a 10 minute walk to the giant city market, and about a 20 minute walk to Paseo De Montejo and Parque De La Plancha! We enjoyed cooling off in the aberca/picina/pool! It was about 5 feet deep and 20 feet long. The room had a mini fridge that we kept stocked with cold drinks and there was a lot of stores and restaurants all around us! We enjoyed the hotel’s excellent coffee shop, but never did try their restaurant. All the staff were very friendly, welcoming, helpful and smiled a lot. Thanks to everyone! Muchas gracias todos! John & Pat
Stayed 3 nights in Feb 2025

8/10 Good

Grant

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good location, helpful staff, comfortable bed and pillow. Toilet small and pool need to clean up.
Stayed 2 nights in Feb 2025

10/10 Excellent

Adela

Liked: Cleanliness, staff & service
It was a very convenient and nice hotel 😊
Stayed 1 night in Dec 2024

2/10 Terrible

Carlos, Cincinnati

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are not updated . It makes it look like it has a bar and it does not
Stayed 1 night in Jan 2025

6/10 Okay

Amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was simple and nice. My big concern is that I think there was mold in my room and my body started reacting to it. I stay 2 nights and I don’t think I could have stayed longer in that room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amina

Stayed 1 night in Nov 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Very pleasant hotel in good central location. Would definitely stay there again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful and staff was awesome. We could walk to everything. We will definitely be staying again on our next trip.
Stayed 1 night in Oct 2024

10/10 Excellent

Marialina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito, la habitación es cómoda y la alberca fue un plus que se agradece por el calor que hacía. El staff es super amable y me encantó que el cuarto tenga frigobar. El único detalle es que, como tal, no tienen estacionamiento propio sino que tienen un convenio con un estacionamiento público y solo te hacen un descuento pero no es gratis. Deberían de quitar de su descripción que sí ofrecen este servicio porque en realidad uno termina pagando casi 10 horas de estacionamiento extra a lo que se paga del hospedaje. Fuera de eso, todo fue excelente
Stayed 1 night in Sep 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024