An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area, and a refrigerator in a common area.
Hotel Nacional Merida offers 61 air-conditioned accommodations with safes and hair dryers. LED televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. This Mérida hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and a meeting room.
Public areas are equipped with complimentary wireless Internet access. This Colonial hotel also offers an outdoor pool, a terrace, and tour/ticket assistance.
Hotel Nacional Merida is a smoke-free property.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
CENTRAL 61 - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Wheelchair-accessible parking and van parking available
Food and drink
Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 160 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
CENTRAL 61
Things to do
Outdoor pool
TV in common areas
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Meeting room
Outdoors
Outdoor furniture
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
1 building
3 floors
Colonial architecture
Communal living room
Mosquito nets
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LED TV with cable channels
Food and drink
Limited room service
More
Air conditioning
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately MXN 160 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Hotel Nacional Merida
Nacional Hotel
Nacional Merida
Nacional Merida Hotel
Hotel Nacional Merida Hotel
Hotel Nacional Merida Mérida
Hotel Nacional Merida Hotel Mérida
Hotel Nacional Merida Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 115 out of 312 reviews
10 - Excellent
115
Rating 8 - Good. 90 out of 312 reviews
8 - Good
90
Rating 6 - Okay. 58 out of 312 reviews
6 - Okay
58
Rating 4 - Poor. 29 out of 312 reviews
4 - Poor
29
Rating 2 - Terrible. 20 out of 312 reviews
2 - Terrible
20
8.0/10
Cleanliness
7.6/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
4/10 Poor
Giulia, Trieste
Traveled with partner
Nov 3, 2024
Liked: Cleanliness
Disliked: Staff & service
The only positive aspect is the location, which is excellent. The property should not be considered a 4-star hotel. It’s outdated, and our room didn’t have a mini-fridge and the Sink was leaking.
Our experience was terrible as we were woken up at 6 a.m. by the front desk knocking persistently on our door. The reason? “Your car is double-parked in our private lot, and a guest needs to leave.” I replied that we had parked correctly, but they insisted it needed to be moved as it was blocking someone. I quickly got dressed, went downstairs, and they had made a mistake—the car to be moved wasn't ours! No apologies for waking us up so early.
Okay, the location was walkable to everything we wanted to see. It was clean and the staff was exceptional. Overall are really nice hotel. It was our first stay in Merida so we have nothing to compare it to. I will say overlooking the street was absolutely terrible. It was constant buses and lines of people waiting for the buses and you couldn't walk down the street. The buses ran all hours of the night and it was exceptionally loud. Like way too loud. We were on the third floor and you could also hear the kids in the pool late at night. The pool was supposed to close at 8:00 but it definitely did not when we were there. Between the shrieking and the motorcycles and the buses and being unable to walk on the road that was the only reason this is getting the rating it is. I really want to rate it higher. Also, as a side note, we had a sweet with a kitchenette but there was no fridge? There's a microwave in a sink and a dining table but no fridge. Not helpful to bring back leftovers if you're staying for a while. Also, there are no hand towels in the bathroom so basically you're using your bath towels all the time.
Staff was very welcoming. They were very helpful when I had questions on how to get to Uxmel and they share their recommendations around the area. The hotel is a few blocks from cathedral and tourist areas as well as public transportation to other towns.
The location was perfect for walking around the Central area
The hotel had great staff - rooms were comfortable and clean
The restaurant in the Hotel had good food
Overall comfortable vibe
Lovely old hotel, very airy as in the middle is the garden and swimming pool. Staff very friendly and helpful, whatever was requested was done immediately and with a smile. Room large and comfortable and allways clean. 3 blocks from gran plaza. On street side a little noisy because of cars and buses constantly going by. Restaurant, operated by someone else, disappointing, terrible service, poor selections and out of many things when ordered.