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Hotel Real Mercedes

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Real Mercedes

Outdoor pool, sun loungers
Terrace/patio
Reception
Hallway
Staircase

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast included
  • Pool
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Av. Itzáes, 261, Mérida, YUC, 97070
  • Merida Clinic
    ‪3 min walk‬
  • Parque Zoológico del Centenario
    ‪3 min drive‬
  • Yucatan International Convention Center
    ‪3 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, desk, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room, 1 Queen Bed

Basic Double Room, 1 Queen Bed | Minibar, desk, free WiFi, bed sheets

Basic Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | Minibar, desk, free WiFi, bed sheets

Junior Room

  • Sleeps 2
  • 1 King Bed

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$60 total
includes taxes & fees
Feb 14 - Feb 15
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About this property

Hotel Real Mercedes

3.5-star Mérida hotel close to Paseo de Montejo
An outdoor pool, a 24-hour business center, and spa services are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk.
Hotel Real Mercedes offers 23 air-conditioned accommodations with minibars and bathrobes. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. This Mérida hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include body treatments and manicures and pedicures.
Wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an outdoor pool, spa services, and tour/ticket assistance. Onsite self parking is complimentary.

Hotel Real Mercedes is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: MXN 250 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Real Mercedes Hotel
Hotel Real Mercedes Mérida
Hotel Real Mercedes Hotel Mérida

Hotel Real Mercedes Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 29 out of 70 reviews" "
Rating 8 - Good. 30 out of 70 reviews" "
Rating 6 - Okay. 4 out of 70 reviews" "
Rating 4 - Poor. 3 out of 70 reviews" "
Rating 2 - Terrible. 4 out of 70 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luciano

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Michelle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was good, parking is tough. No elevator. Our bathroom door has scratch marks from the dogs. Pool looked dirty. Very clean hotel in the rooms, lobby, etc
Stayed 4 nights in Apr 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious . Excellent location to dining options
Stayed 2 nights in Apr 2024

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Strong chemical smell in the rooms, cheaper rooms have no windows, noisy outside (sound like a school next door), no restaurants in proximity, unfriendly service, terrible breakfast. Never again!

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked for a combination of location, price, and amenities. It's a nice hotel, clean, quiet, comfortable including the beds. Breakfast was included in our booking but as I noticed on reviews elsewhere beforehand, it did turn out to be light with just fruit, toast, coffee and juice so anyone accustomed to a larger breakfast would want to supplement with additional items they have available for purchase (i.e. eggs).
Stayed 2 nights in Oct 2023

10/10 Excellent

ALEJANDRO, Laredo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Sep 2023

10/10 Excellent

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Clean and spacious rooms.
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had the room closest to the street and elevator. I was assuming we would t get much sleep. I was expecting lots of noise. To my surprise it was very quiet and I slept great. I would stay here again!
Stayed 1 night in Aug 2023

8/10 Good

Frank

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Comfortable rooms!
Stayed 1 night in Jan 2023

8/10 Good

Frank

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Well kept property near medical facility. Quiet AC and clean spacious room. Downstairs overhead too low!
Stayed 2 nights in Nov 2022

6/10 Okay

Maria Araceli

Liked: Staff & service
Hotel muy rústico no tiene cable la alberca no se antoja para meterse se encuentra descuidado. La comida muy rica en el restaurante
Stayed 4 nights in Oct 2024

8/10 Good

JOSE MANUEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AGRADABLES ESTANCIA Y MUY COMODA
Stayed 3 nights in Sep 2024

8/10 Good

Norman Alfredo

Liked: Cleanliness, property conditions & facilities, room comfort
Adecuado.
No tienden bien las camas, como que lo hacen a la brava, el internet no funciona del todo, pero si lo quieres para dormir está excelente.
Stayed 2 nights in Sep 2024

8/10 Good

Susana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodo
Stayed 1 night in Sep 2024

8/10 Good

Monira María del Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato amable del personal, Hace mucha falta reparar el elevador; sobre todo para subir al segundo piso, por adultos mayores y personas con discapacidad; me parece que este es el único gran problema que encontré en el hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Elmar

Traveled with family
Liked: Cleanliness
.
Stayed 1 night in Aug 2024

10/10 Excellent

kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 3 nights in Aug 2024

8/10 Good

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Detalles
En general bueno solo no hay cajones de estacionamiento aunque dan opciones fuera del hotel. Aun cuando hay elevador no lo tiene funcionando lo podría ser un problema para personas discapacitadas o cuando llevas equipaje pesado
Stayed 1 night in Aug 2024

2/10 Terrible

Abel

Stayed 5 nights in Jul 2024

4/10 Poor

Arely

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Adilene concepcion

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Staff & service
La recepcionista que esta en la tarde es cero empatica y pesima actitud de servicio, parace que llegamos a incomodarla, no esta al pemdiente del ingreso de vehículos para ver la dimensión de ellos y sugerir estacionarse, esto porque el estacionamiento es muy chico
Stayed 1 night in Mar 2024

10/10 Excellent

Jean Claude

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hôtel
Établissement très propre, le confort des chambres est soigné même si la décoration est minimaliste. Petit déjeuner juste ce qu'il faut pour un européen... Stationnement devant l'hôtel même si les places sont comptées. Accueil poli à la réception sans excès d'amabilité. Excellent rapport qualité/prix car un peu excentré du centre-ville à environ 15', mais c'est un détail.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jennifer Cristell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo bien
La verdad, las camas son cómodas, la ubicación es muy buena. Recomendado.
Stayed 1 night in Feb 2024

8/10 Good

margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Ubicación ,tranquilidad del área
Stayed 1 night in Feb 2024