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Hotel Sureño Yucatán

4.0 star property

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Photo gallery for Hotel Sureño Yucatán

Standard Double Room | Premium bedding, down comforters, in-room safe, individually decorated
Front of property
Premium Room | Premium bedding, down comforters, in-room safe, individually decorated
Exterior
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

Map
62 #298C x 33 Colonia Centro, Mérida, Yucatan, 97000
  • Yucatan International Convention Center
    ‪2 min walk‬
  • Paseo de Montejo
    ‪8 min walk‬
  • U.S. Consulate Merida
    ‪8 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪16 min drive‬

Room options

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, in-room safe, individually decorated

Premium Room

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Room

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, in-room safe, individually decorated

Standard Room

  • 166 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, in-room safe, individually decorated

Superior Room

  • 243 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, in-room safe, individually decorated

Standard Double Room

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Sureño Yucatán

4-star hotel in Mérida Centro
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Hotel Sureño Yucatán offers 17 air-conditioned accommodations with laptop-compatible safes and espresso makers. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of 2 meeting rooms and coworking spaces. This Mérida hotel also offers an outdoor pool, a rooftop terrace, and spa services.

Hotel Sureño Yucatán is a smoke-free property.

A complimentary manager's reception is offered each day.
La Mata - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
El Fresco - This rooftop bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: MXN 300 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Fresco
  • La Mata

Things to do

  • Designer stores
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 300 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Hotel Sureño Yucatán Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 31 reviews
Rating 8 - Good. 4 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

9.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Esteban

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Vas service, I didn’t get the vip amenities the room was too small, wasn’t a good experience

8/10 Good

A.C., SOMERSET

Liked: Cleanliness, amenities
The room was very nice and beautifully appointed. Hotel was in a neighborhood with no stores or restaurants nearby.
Stayed 1 night in Feb 2025

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Annick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful boutique hotel, amazing interior design and food in the restaurant is delicious. Amazing location loved staying there
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel and the service was amazing.
Stayed 8 nights in Nov 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Mariposa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!!
Stayed 3 nights in Jun 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, service and restaurant
Stayed 3 nights in May 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

2/10 Terrible

Benjamin

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Muy mal servicio porque tuvieron eventos todo el fin de semana, no hubo room service ni servicio en la alberca porque estaban ocupados, si no vas a tener el servicio que prometes no recibas reservaciones fuera de tus eventos o contrata más gente (eran 2 meseros para 250 personas de evento) pero de verdad muy mala experiencia, terrible
Stayed 2 nights in Mar 2025

6/10 Okay

Georgina

Liked: Cleanliness, property conditions & facilities
Nunca te dejan saber que no te daran factura, mi viaje fue de trabajo y tuve muchos problemas por no tener factura NO es un ligar para quedarse si vas de trabajo.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo de primera
Stayed 5 nights in Mar 2025

8/10 Good

Virgilio

Liked: Cleanliness, property conditions & facilities, room comfort

Nice and well located but it has it's details.

The hotel is very well located, the rooms are comfortable and chic but I think they need to improve the soundproofing, you can hear a lot of noise from the hallway and there is construction going on in the back yard, I think this affects the relaxing experience that the hotel wants to transmit. Another improvement area is the restaurant service, here I consider it's bad, the waiters do not write the orders and they forget things so you have to remind them the order several times. --------------------------------------------------------------------- El hotel esta muy bien ubicado, las habitaciones son cómodas pero creo que les hace falta mejorar en la insonorización, se escucha mucho ruido del pasillo y en el terro de atrás están realizando uno construcción, creo que esto afecta a la experiencia relajante que quiere transmitir el hotel. Otra área de oportunidad es el servicio del restaurante, aquí si lo considero malo, los meseros no anotan los pedidos y se les olvidan cosas por lo que tienes que estar recordando les el pedido varias veces.
Stayed 2 nights in Dec 2024

10/10 Excellent

OSIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito y limpio.
Stayed 3 nights in Dec 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, el hotel es muy bonito, bien cuidado, nuevo, el estaff es muy amable, lamentablemente no pudimos tener un ascenso a la siguente categoría como nuestros beneficios VIP pero bueno, sin duda volveremos! Recomendado mucho!
Stayed 3 nights in Nov 2024

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todos los sentidos, ubicación, limpieza, etc
Stayed 5 nights in Sep 2024

8/10 Good

LLUVIA ITZELT CABALLERO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mobiliario de la habitación es bonito
Stayed 1 night in Jul 2024

8/10 Good

luis manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy bonito, pequeño pero con detalles que te hacen sentir muy bien, pero precisamente por lo pequeño, creo que los eventos que tienen deberian adaptarse a las condiciones de las instalaciones sin sobre pasar el espacio y comodidad para sus huespedes, refiriendome al ruido que se ocasiona. En si creo que volvere a hospedarme en ese lugar que insisto aunque pequeño creo que vale la pena volver a intentarlo.
Stayed 5 nights in Apr 2024

10/10 Excellent

ELOY JOSE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para hospedarse como en casa
Stayed 1 night in Feb 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Justin

Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel para vivir una experiencia inolvidable, en cada rinconcito encuentras un detalle de diseño y decoración. Todos son muy atentos y serviciales. Las habitaciones muy cómodas y la comida deliciosa.
Stayed 1 night in Dec 2023