*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.
This Mérida hotel also offers an outdoor pool, spa services, and tour/ticket assistance.
Hotel Unknown has designated areas for smoking.
- Safe-deposit box at front desk
- Spa services on site
- Daily
- Luggage storage
- Number of outdoor pools - 1
- Free continental breakfast
- Number of restaurants - 1
- Number of bars/lounges - 1
- Concierge services
- Designated smoking areas
- 24-hour front desk
- Banquet hall
- Free breakfast
- Tours/ticket assistance
- Total number of rooms - 20
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Food and water bowls
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
Room Amenities
Hotel Unknown offers 20 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
- Air conditioning
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Free toiletries
- In-room safe
- Soundproofed rooms
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- In-room massage available
- Shower only
- Cable TV service
- Flat-panel TV
- Free WiFi
- Balcony or patio
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Fan
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Toothbrush and toothpaste not available
- Number of days between towel changes: 3
- Number of days between bed sheet changes: 3
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary continental breakfast is served each morning between 7:30 AM and 11:00 AM.
Hotel Unknown has a restaurant on site.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator (single level property)
- Wheelchair accessible path of travel
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
Hotel Policies
Payment types
Fees
Optional extras
- Pet fee: MXN 280 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and cash. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is sealed after cleaning
Cashless transactions are available
Masks are compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Staff wears personal protective equipment
Debit cards not accepted
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Guest will receive an email before arrival 24 hours
Contactless check-in is available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Guests will receive an email with special check-in instructions
No elevators
Property confirms they are implementing enhanced cleaning measures
Children and extra beds
- Children are welcome.
Pet Policy
- Pets allowed for an extra charge of MXN 280 per pet, per night
- Dogs and cats only
- 2 total pets
- Pets cannot be left unattended
- Food and water bowls are available
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Pool access available from 10:00 AM to 9:00 PM.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Hotel Unknown Hotel
- Hotel Unknown Mérida
- Hotel Unknown Hotel Mérida
Hotel Reviews
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