See all properties

Hotel Zamna

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Zamna

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Front of property
Grand Double Room | Premium bedding, minibar, in-room safe, free cribs/infant beds
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Room service

Explore the area

View in a map
Calle 53 numero 547 centro, Mérida, YUC, 97000
  • Place, Paseo de Montejo
    ‪13 min walk‬
  • Place, Mérida Cathedral
    ‪14 min walk‬
  • Place, Plaza Grande
    ‪15 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, free cribs/infant beds

Superior Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, free cribs/infant beds

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Grand Double Room

Grand Double Room | Premium bedding, minibar, in-room safe, free cribs/infant beds

Grand Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Standard Room, 1 King Bed, Private Pool | Premium bedding, in-room safe, blackout drapes, soundproofing
Hotel Unknown
Mérida Centro
  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
4.6 out of 5, Wonderful, 385 reviews
Hotel Unknown

About this property

Hotel Zamna

3-star hotel in Mérida Centro
Along with an outdoor pool, this smoke-free hotel has a bar/lounge and concierge services. Free full breakfast and free WiFi in public areas are also provided. Other amenities include an arcade/game room, express check-out, and tour/ticket assistance.
Hotel Zamna offers 8 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Mérida hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Colonial hotel also offers an outdoor pool, a terrace, and an arcade/game room.

Hotel Zamna is a smoke-free property.

A complimentary full breakfast is served each morning between 8:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Arcade/game room
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Colonial architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MXN 150.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

Hotel Zamna Merida

Zamna Merida

Zamna

Hotel Zamna Mérida

Zamna Mérida

Hotel Zamna Hotel

Hotel Zamna Mérida

Hotel Zamna Hotel Mérida

Hotel Zamna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 145 out of 184 reviews
Rating 8 - Good. 28 out of 184 reviews
Rating 6 - Okay. 6 out of 184 reviews
Rating 4 - Poor. 2 out of 184 reviews
Rating 2 - Terrible. 3 out of 184 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Very clean property and rooms small friendly hotel with a great free breakfast and plenty of coffee
Stayed 1 night in Feb 2026

10/10 Excellent

Kerstin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is super friendly and very helpful. Rooms are beautiful and clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alina

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The owner and staff super friendly. I recommend this hotel for nice and pleasant stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
5 out of 5 Clean room Friendly polite staff Pool was clean.
Stayed 4 nights in Oct 2025

2/10 Terrible

Jazmin

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent. However, there were small red bugs on the bed. In the morning we were all full of itchy bug bites. No sure if those were bed bugs or fleas. But the experience of sleeping at this hotel was really disappointing.
Stayed 1 night in Jul 2025

8/10 Good

eve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, tranquil property

My week at Hotel Zamna was fantastic. The hotel is beautiful. The 24-hour availability of water, tea and coffee in the kitchen-adjacent pantry was appreciated. The included morning breakfasts were superb. Eggs, bacon, fruit, yogurt, etc. And made in the kitchen custom for my wishes. This is not the US-style of self-service breakfast! The food was top notch. The room was comfortable. Bathroom was well-stocked. Everything about this hotel was so clean and tidy. The pool with waterfall was gorgeous. The location of the hotel in Barrio Santiago is convenient to the Plaza Grande and other parks and so very many top notch restaurants. Calle 53 is a very quiet street. And finally, Jesus (property manager) and Diana (reception manager) are both delightful people. I love this hotel and my family will likely end up staying there in the future. 6 stars out of 5!!
Stayed 7 nights in Apr 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Brenda M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel , very clean, staff very helpful and friendly. The breakfasts are amazing with homemade authentic Mexican dishes, hosted by the charming owner Rucio who even shared some delicious recipes. We thoroughly enjoyed our 2 week stay and have already recommended to our family and friends. Thanks for the great hospitality! Brenda and Bob
Stayed 13 nights in Feb 2025

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service
Staff very attentive and accommodating. Facilities adequate. However they are pricing with much higher-end alternatives, they are nowhere near that. Would rate significantly higher if they were not priced so high. I would have checked out early and upgraded if I would have had the option.
Stayed 4 nights in Feb 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Zamna. The staff was great- very helpful and respectful of our privacy. Morning breakfast was very good. The only problem was that the beds were very hard. If that’s what you like, then Zamna is perfect.
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Decent budget hotel - average rating

This hotel was ok, but just ok. The price was reasonable, but the accommodations reflect it. Rooms were somewhat bare, but nothing materially bad. Bathroom vanity had little room to place anything. Pool didn't seem too inviting. Breakfast was a small buffet. I would categorize this a decent budget hotel rather than the how it is named as boutique hotel
Stayed 3 nights in Jan 2025

2/10 Terrible

m

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We planned on a two week stay. Had to check out two days earlier with ample notice, partly due to illness. Owner confirmed we would not be charged for the two nights but the front desk argued that is not what the owner told her even though they immediately booked out our room. We did not have ac for half of the time here so our clothes, including bed sheets and towels were always damp. Also, there was sewage smell coming through the shower drain and we had the hardest, most uncomfortable bed ever. We never felt rested during our entire stay. We do not recommend this hotel.
Stayed 13 nights in Jan 2025

10/10 Excellent

Bev

Stayed 2 nights in Jan 2025

10/10 Excellent

IRIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, everything was excellent. Nice and pleasant place. The staff and breakfast were great. They always and promptly answered to any request. They should renovate the bathrooms. They need to find a way to safely control the mosquitos in some areas. In one of our party rooms the mosquitos were annoying. Other than that, simply excellent.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Room clean and comfortable. Staff incredibly helpful and friendly. Beautiful pool. Perfect location, walkable. Highly recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff and food is amazing, the property condition - 8 years old a little worn, but beautiful. Kind of like having your own little private getaway. Once you walk out side the front doors it is a different world, it is a very old city. We enjoyed the local stores, vendors and food. lots of Yucatan food dishes, MUST HAVE PANUCHOS!! Uber everywhere here... cheap. We stayed 9 days and they were filled with adventure. To get the most out of your trip, do lots of research on things to do
Stayed 8 nights in Sep 2024

10/10 Excellent

Frieda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent, the place is clean and safe location. I love this hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chose Hotel Zamna for your next stay in Merida

This was a lovely quiet and comfortable place to stay. The service was friendly and attentive. Breakfast was great with a different menu every day; they even had lactose free milk and coffee/tea service available all day. I enjoyed using the outside hammock on the patio with the honor bar. The pool was a lovely antidote to the hot days.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

mariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very pretty and well kept. The staff were kind. We really enjoyed our stay and would definitely recommend this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Yvette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Zamna for 4 nights, absolutely wonderful experience! Very clean, friendly & helpful staff. Leidy had our rooms spic and span daily, and we loved making small talk with her; sweetest housekeeper ever! Daily breakfast and coffee was delish! Very easy check in, safe and quiet area, short walk to the busy center of Merida. Cannot recommend Zamna enough!
Stayed 4 nights in Jun 2024

8/10 Good

Maurizio

Traveled with family
Kindness of the staff
Stayed 1 night in Apr 2024