Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe and a 24-hour front desk.
Hyatt Place Merida/Via Montejo offers 142 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with cable channels.
Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. Hyatt Place Merida/Via Montejo features an outdoor pool and a 24-hour fitness center. Complimentary self parking is available on site.
Hyatt Place Merida/Via Montejo is a smoke-free property.
Hyatt Place Merida/Via Montejo has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
A coffee shop/cafe
A restaurant
Things to do
24-hour gym
Outdoor pool
Family friendly
Mini-fridge
Outdoor pool
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
11 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Hair dryer
Toilet paper
Towels provided
Entertainment
55-inch LCD TV with cable channels
Food and drink
Coffee/tea maker
Mini-fridge
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Optional extras
Pet fee: USD 30 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Hyatt Place Merida/Via Montejo Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The rooms were always clean but what made extra special our stay was the súper friendly staff, especially Lucila. She smiled always and did everything we needed, acted as concierge, bussed tables, recommended restaurants and places to visited, day and night. Every other staff member was the same. Even security helped with our Uber
Maria de los Angeles Gonzalez
Stayed 9 nights in Dec 2025
10/10 Excellent
Diego
Traveled with family and small children, Traveled with family
Staff at front desk were great! Very flexible and understanding, super willing to help. Especially Fernando and Karla were incredible hosts.
Diego
Stayed 1 night in Dec 2025
10/10 Excellent
Angelica
Dec 7, 2025
Angelica
Stayed 1 night in Dec 2025
10/10 Excellent
Adrian Israel
Dec 2, 2025
Adrian Israel
Stayed 1 night in Nov 2025
10/10 Excellent
Luis
Dec 1, 2025
Luis
Stayed 2 nights in Nov 2025
10/10 Excellent
Jeronimo
Feb 20, 2026
Jeronimo
Stayed 1 night in Feb 2026
8/10 Good
Monica
Feb 20, 2026
Liked: Cleanliness, staff & service, amenities
Personal muy amable, limpieza al 100 en todo el hotel tanto amenidades como habitación, muy agusto, solo el desayuno puede mejorar, si no fuera por eso habría puesto excelente.
Monica
Stayed 4 nights in Feb 2026
10/10 Excellent
Luis Adrian
Feb 19, 2026
Luis Adrian
Stayed 3 nights in Feb 2026
10/10 Excellent
JOSE AMADOR
Feb 19, 2026
JOSE AMADOR
Stayed 1 night in Feb 2026
10/10 Excellent
roger celerino
Traveled with family
Feb 19, 2026
Liked: Cleanliness, staff & service, amenities
Todo muy bien con el hotel y el personal muy amable