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Hyatt Regency Merida Hotel

4.0 star property

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Photo gallery for Hyatt Regency Merida Hotel

Outdoor pool, sun loungers
Outdoor banquet area
Aerial view
Lobby
2 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking included
  • Gym
  • Breakfast available

Explore the area

Map
Avenida Colon Esquina Calle 60, Mérida, YUC, 97000
  • Yucatan International Convention Center
    ‪3 min walk‬
  • Paseo de Montejo
    ‪4 min walk‬
  • U.S. Consulate Merida
    ‪5 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪21 min drive‬

Room options

View all photos for Club Room, 2 Double Beds

1 bedroom, minibar, in-room safe, individually furnished

Club Room, 2 Double Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually furnished

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Double Room

1 bedroom, minibar, in-room safe, individually furnished

Guest Room, Double Room

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually furnished

Club Room, 1 King Bed

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

1 bedroom, minibar, in-room safe, individually furnished

Room, 2 Double Beds (High Floor)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, minibar, in-room safe, individually furnished

Room, 1 King Bed (High Floor)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Regency)

Suite, 1 King Bed (Regency) | 1 bedroom, minibar, in-room safe, individually furnished

Suite, 1 King Bed (Regency)

  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Spa
  • Pet friendly
4.6 out of 5, Wonderful, (1010)
The price is $208
per night
$252 total
includes taxes & fees
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About this property

Hyatt Regency Merida Hotel

4-star hotel in Mérida Centro
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hyatt Regency Merida Hotel offers 286 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas and include desks. Televisions come with premium satellite channels.

Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hyatt Regency Merida Hotel features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 9149 square feet (850 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Hyatt Regency Merida Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Peregrina Bistro - This buffet restaurant serves breakfast only. A children's menu is available.
Lobby Bar Caffé - This lobby lounge serves lunch and light fare. Happy hour is offered. Open daily.
Spasso - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 400 to 500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Caffé
  • Peregrina Bistro
  • Spasso

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (9,149 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Premium channels
  • Satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1200 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 400 to 500 per person
  • Pet fee: MXN 1200 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Hyatt Merida
Hyatt Hotel Merida
Hyatt Merida
Hyatt Regency Merida
Hyatt Regency Merida Hotel
Merida Hyatt
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Regency Merida
Hyatt Regency Merida Hotel Hotel

Hyatt Regency Merida Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1001 reviews
Rating 8 - Good. 223 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff. Loved the pool.
Stayed 5 nights in Dec 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff. Very helpful when i needed help.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sibet

Traveled with partner
Liked: Property conditions & facilities
Great location
Stayed 3 nights in Nov 2024

8/10 Good

Hena

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel … Spa is the only thing I missed
Stayed 3 nights in Nov 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 8 nights in Oct 2024

10/10 Excellent

Krishnamurthy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with convenient access to tourist spots in Mérida
Stayed 2 nights in Oct 2024

6/10 Okay

Sarah

Liked: Cleanliness
Disliked: Staff & service
No habia espejo mas que el del baño. Room service muy tardado y olvidaban cosas. Se sentia sucio
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Merada
Very clean and excellent staff
Stayed 8 nights in Oct 2024

6/10 Okay

Maryann

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The A/C had major problems. I kept turning the temperature up and it would only get colder.
Stayed 1 night in Oct 2024

8/10 Good

Little

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Irlanda

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only one thing I didn't like, when you close the door make LOT of noice, every single one. They need to FIX that.People comes at anytime to their room 3am 12am any, they for sure wake you up. I hate that.
Stayed 1 night in Sep 2024

10/10 Excellent

Aminta

Liked: Cleanliness, staff & service, property conditions & facilities
At check in I requested a change of room to be on the same floor with my group of friends and they diligently searched to grant me my request Very happy with the results.
Stayed 4 nights in Sep 2024

10/10 Excellent

Loren

Liked: Cleanliness
Location and Food was great
Stayed 4 nights in Sep 2024

10/10 Excellent

Isaac, Rogers

Stayed 3 nights in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

10/10 Excellent

Melodi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Jul 2024

8/10 Good

GIOVANNI

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Adalberto, Redwood City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Josh, NORWICH

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Everyone is friendly and helpful. The hotel location is excellent. The room decor lacks soul, so you could be anywhere in the US in 1970. That said, my dining experiences were delightful and varied — from brunch to poolside nachos to room service to elegant Italian. I would return in a heartbeat. I felt safe and comfortable.
Stayed 6 nights in Aug 2024

4/10 Poor

Carlos

Liked: Staff & service
Disliked: Cleanliness
Muy buena locacion, rooms are little old, ac unit to loud, staff very friendly
Stayed 5 nights in Jul 2024

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Merida
I had business to conduct in Merida and had to stay the night unexpectedly. Unfortunately, I arrived before 3pm so was offered to wait or pay an early check-in fee. As it was election weekend and dry law was in effect, I chose shopping over 'early check-in' fee and returned later. Sadly, for the restaurant, I returned with food I happily enjoyed in my beautiful room. Bed was awesome and coffee from machine was lovely.
Stayed 1 night in Jun 2024

10/10 Excellent

GRAHAM

Stayed 7 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Mario

Watch out with the Taxi service outside the Hotel, they will over charge you especially if you have kids and want to go out. The hotel has no good drinks all the Bartenders are new. Poor drink selection.
Stayed 7 nights in Jul 2024