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Kocai

3.0 star property

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Photo gallery for Kocai

Outdoor pool
Classic Double Room | Premium bedding, down comforters, memory foam beds, free WiFi
Restaurant
Interior entrance
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

View in a map
49 #261 entre calle 28A y 28, 261, Izamal, YUC, 97540
  • Convent of San Antonio de Padua
    ‪15 min walk‬
  • Hecho a Mano
    ‪15 min walk‬
  • Itzamna Park
    ‪16 min walk‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, memory foam beds, free WiFi

Classic Double Room

  • 54 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room

Comfort Room | Premium bedding, down comforters, memory foam beds, free WiFi

Comfort Room

  • 54 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Kocai

3-star Izamal hotel with restaurant
An outdoor pool, a restaurant, and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, wedding services, a garden, and a communal living room are onsite.
Kocai offers 7 accommodations with iPod docking stations and MP3 docking stations. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 40-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads. This Izamal hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Izamal hotel also offers an outdoor pool, a terrace, and a garden. Onsite uncovered self parking is complimentary.

Kocai is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Kocai has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours

Renovations and closures

This property is closed from July 28 2024 to July 27 2026 (dates subject to change).
The following facilities are closed on Tuesday, Wednesday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 250 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: MXN 250 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Kocai Hotel
Kocai Izamal
Kocai Hotel Izamal

Kocai Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Laura lugo

El lugar esta cerrado ya no funciona
Stayed 1 night in Jul 2024

2/10 Terrible

Paulina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ya no existe este hotel ya que fue perdída total en un accidente … el problema es q aún aparece en esta pagina y t confirman tu reserva por correo y al llegar no tienes donde hospedarte ya que el hotel ya no está en función “cerro por completo”
Stayed 2 nights in Jul 2024

10/10 Excellent

Nuria

Stayed 1 night in Jan 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones están increíbles! Y el lugar hermoso!
Stayed 1 night in Jul 2023

10/10 Excellent

Ari

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la atencion es muy buena :) en las noches estaba muy fresco no nos hizo falta que no tuviera clima, durante el dia con la alberca uno se refresca super bien !!
Stayed 3 nights in Mar 2023