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Merida Santiago Hotel Boutique

4.0 star property

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Photo gallery for Merida Santiago Hotel Boutique

Courtyard view
Exterior
Front of property - evening/night
Pool views
Interior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Laundry
  • Housekeeping
$209
includes taxes & fees
Dec 11 - Dec 12

Explore the area

View in a map
Calle 74A Num. 499 x 57 y 59A, Mérida, YUC, 97000
  • Place, Santiago Park
    ‪5 min walk‬
  • Place, Mérida Cathedral
    ‪14 min walk‬
  • Place, Plaza Grande
    ‪14 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Pool View

Suite, 1 King Bed, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Pool View

Superior Suite, 1 King Bed, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Suite, 1 King Bed, Pool View

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub, Pool View

Superior Suite, 1 King Bed, Jetted Tub, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Suite, 1 King Bed, Jetted Tub, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Terrace, Pool View

Superior Suite, 1 King Bed, Terrace, Pool View | Courtyard view

Superior Suite, 1 King Bed, Terrace, Pool View

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Jetted Tub, Pool View

Suite, 2 Queen Beds, Jetted Tub, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Jetted Tub, Pool View

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Merida Santiago Hotel Boutique

4-star hotel in Mérida Centro
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Merida Santiago Hotel Boutique offers 7 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Mérida hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, Swedish massages, and facials.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Colonial hotel also offers an outdoor pool, spa services, and a terrace. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in July 2020.

Merida Santiago Hotel Boutique has designated areas for smoking.

A complimentary manager's reception is offered each day.
Sharing Traditions - This restaurant is located by the pool. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: MXN 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sharing Traditions

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Built in 1920
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets
  • Reception hall
  • Renovated entire property - July 2020

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 6 are not allowed at this adults-only property; all guests 6 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 10 to 20 per person
  • Airport shuttle fee: MXN 44 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 6 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Merida Santiago
Merida Santiago
Merida Santiago Boutique
Santiago Hotel Boutique
Santiago Boutique
Merida Santiago Merida
Merida Santiago Hotel Boutique Hotel
Merida Santiago Hotel Boutique Mérida
Merida Santiago Hotel Boutique Hotel Mérida

Merida Santiago Hotel Boutique Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 148 out of 158 reviews
Rating 8 - Good. 9 out of 158 reviews
Rating 6 - Okay. 0 out of 158 reviews
Rating 4 - Poor. 1 out of 158 reviews
Rating 2 - Terrible. 0 out of 158 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place made our stay in Merida the best ever! We had a room with a private patio that was superb. It was spacious, the cleanliness was unparalleled, the room had everything you could need-fresh towels and room service every day, tv, blanket, toiletries, coffee AND homemade complimentary cookies! The staff and owners are AMAZING! They will be sure you have the best experience. We had breakfast, dinner and drinks at the restaurant downstairs EVERY night and the food WILL NOT disappoint! OMG! Every meal was ⭐️⭐️⭐️⭐️⭐️! There is a pool, cooking classes, tequila tasting and a garden! It is truly an oasis in the city and I will definitely stay here again when I am in Merida. It would be a pleasure.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brandon

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful stay This venue was a delight. Clean & he

Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a true gem. It was like a hidden oasis with incredible food. The owner and staff were magnificent. We stayed for 4 nights while visiting our son and could not have felt more rejuvenated and relaxed.
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa, San Diego

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Traveled with partner
The check-in was smooth. They reached out to us earlier asking when we would arrive. The room is very nice. We had tacos and empanadas by the pool at the on-site restaurant. Service and food are excellent.
Stayed 1 night in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
If like me you vacation at a hotel for a nice room to sleep in but not to spend your whole time there and thus requiring a lot of amenities and luxury, then this place is quite nice. The kitchen and hotel staff are excellent, friendly and anxious to please. Food fantastic for a small hotel. Peaceful locale and walk to points of interest. The only improvement would be hot water instead of luke warm (but the Merida heat makes it tolerable) and better toilet flushing (both of which are not uncommon). Great value for the money. I spent 5 nights. Give them a try!
Stayed 5 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

christy

Stayed 3 nights in Jul 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people!
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (Michelle and Masimo) were exceptional in answering questions, booking tours, and arranging for a pleasant stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet location with a 10 minute walk to restaurants and bars. Alternatively UBER is always within 5 minutes. We parked our car directly outside in a reserved space. Market, supermarkets and ATM just around the corner. Really enjoyed our 4 nights there
Stayed 4 nights in Oct 2023

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely but the staff was the best part, every one we met working behind the desk or in the restaurant was so nice and helpful!
Stayed 3 nights in Aug 2023

10/10 Excellent

Parswa

Stayed 3 nights in Mar 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing boutique hotel

Great service and the room was absolutely as advertised. Wish we had more time to spend there. Staff was great and suffered through our poor Spanish. 😳 Marisol was very helpful!!
Stayed 1 night in Feb 2023

10/10 Excellent

Gail

Stayed 5 nights in Dec 2022

10/10 Excellent

Atzela, North York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a piece of paradise in the middle of Merida. The bed and pillows were comfortable. The towels were plush, plenty of fresh drinking water. Breakfast was EXCELLENT. The only negative comment I have is about the air conditioning in the room. When we checked in, the room was on fire. And the bathroom was like a sauna. It was 37 degrees Celsius outside and they had left the window open causing the room to heat up even more. We turned on the air conditioning but it took a long time to cool down the room. The bathroom does NOT have an air vent so it stays warm all day and all night. It has a ceiling fan but it is NOT enough. When we would leave during the day, the hotel would turn off our air. For the price we paid, I expected to have a cool room waiting for me, not a sauna. This was very frustrating.
Stayed 3 nights in May 2022

10/10 Excellent

Hsiu- Hsia

Stayed 2 nights in Mar 2022

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, so helpful, and readily available. The rooms were comfortable and spacious. The breakfast and regular menu were delicious. Very easy, relaxing place to stay.
Stayed 2 nights in Jan 2022

10/10 Excellent

Amer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do appreciate all the care and attention I received along with my wife from the owner of the hotel and his staff during my stay. It’s a family atmosphere coupled with all modern amenities and very caring well trained staff. The location is very good where one can walk to Santiago park or the Plaza.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, everyone was very helpful and attentive. The owners take great pride on taking care of the property and the guests. The location was also great for exploring the historical district, drive to Mayan ruins, or visit cenotes. We really enjoyed our stay, and it was great supporting local business owners.
Stayed 5 nights in May 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all of the little details are so well thought out and addressed at this wonderful boutique hotel. The staff are all amazingly helpful and courteous, and the food is absolutely wonderful. I can see why it is rated by guests in the top 3 in Merida.
Stayed 2 nights in Mar 2021

10/10 Excellent

JorgeGabriel, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. Cleaned ample rooms, big shower, 2 sink vanity, comfortable bed, very quiet, fresh breakfast with delicious coffee made to order. In afternoon they offer u a complementary alcoholic beverage and delicious snacks Yucatecan style. Besides, all these great amenities, the staff and owners are there to help u with anything U need. From making dinner reservations, calling u a cab, planning a cooking class, sightseeing tours, etc. they truly make U feel at home. Cannot wait to come back.
Stayed 4 nights in Nov 2020