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NH Collection Merida Paseo Montejo

4.0 star property

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Photo gallery for NH Collection Merida Paseo Montejo

Outdoor pool
Lobby
Daily buffet breakfast for a fee
Minibar, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking included

Explore the area

Map
Calle 60 #346, Mérida, YUC, 97000
  • Yucatan International Convention Center
    ‪6 min walk‬
  • U.S. Consulate Merida
    ‪8 min walk‬
  • Mérida Cathedral
    ‪4 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪19 min drive‬

Room options

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, iron/ironing board

Premium Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Minibar, in-room safe, desk, iron/ironing board

Superior Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Extra Bed 3 Adults + 1 Child)

Minibar, in-room safe, desk, iron/ironing board

Junior Suite (Extra Bed 3 Adults + 1 Child)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 2 Children)

Minibar, in-room safe, desk, iron/ironing board

Junior Suite (Extra Bed 2 Adults + 2 Children)

  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Superior Room (3 adults + 1 child)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (3 adults + 1 child)

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (2 adults + 2 children)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (2 adults + 2 children)

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Minibar, in-room safe, desk, iron/ironing board

Family Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, iron/ironing board

Family Room (2 Adults + 2 Children)

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Villa Mercedes Merida, Curio Collection by Hilton

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1005)
The price is $85
per night
$103 total
includes taxes & fees
May 11 - May 12
Villa Mercedes Merida, Curio Collection by Hilton

About this property

NH Collection Merida Paseo Montejo

4-star hotel in Mérida Centro
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
NH Collection Merida Paseo Montejo offers 120 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

NH Collection Merida Paseo Montejo features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

A 24-hour business center is on site at this 4-star property. This eco-certified hotel also offers a rooftop terrace, multilingual staff, and concierge services. Onsite self parking is complimentary.

NH Collection Merida Paseo Montejo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
Restaurante NH - This restaurant specializes in international cuisine.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante NH

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during January:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 20 per person
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Property is also known as

NH Collection Merida Paseo Montejo Hotel
Collection Paseo Montejo Hotel
Collection Paseo Montejo
NH Collection Merida Paseo Montejo Hotel
NH Collection Merida Paseo Montejo Mérida
NH Collection Merida Paseo Montejo Hotel Mérida
NH Collection Merida Paseo Montejo Hotel
NH Collection Merida Paseo Montejo Mérida
NH Collection Merida Paseo Montejo Hotel Mérida

NH Collection Merida Paseo Montejo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 881 reviews
Rating 8 - Good. 190 out of 881 reviews
Rating 6 - Okay. 96 out of 881 reviews
Rating 4 - Poor. 39 out of 881 reviews
Rating 2 - Terrible. 37 out of 881 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Larry

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff were very nice and welcoming. Our bathroom sink faucet leaked causing water to puddle on the floor. Late night noise from activities being held at nearby facilities and the Mercado plaza were annoying.
Stayed 4 nights in Jan 2025

10/10 Excellent

Naara

Stayed 2 nights in Jan 2025

6/10 Okay

Nicholas

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to many restaurants and sites. Floors in our room were very dirty
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
El hotel está deteriorado, la limpieza no es la mejor y el desayuno bastante normal.
Stayed 3 nights in Dec 2024

4/10 Poor

carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid staying in

The worst NH experience I had, no signs to park, dirty room, almost couldn’t sleep with my nose blocked of allergy. As a frequent customer of NH in Europe I was negatively surprise by the poor service and lack of cleaning of the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Jovita Cardoza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location I would definitely stay there again
Stayed 4 nights in Oct 2024

10/10 Excellent

Celia Estrada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the venue I was attending With restaurants around area
Stayed 3 nights in Nov 2024

6/10 Okay

EDUARDO

Traveled with family
Liked: Staff & service
Bathrooms too small and smelly No hot water on occasions
Stayed 6 nights in Nov 2024

6/10 Okay

Noe

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great area, nice and clean very convenient and safe
Stayed 5 nights in Nov 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una excelente estancia, el staff muy amable y todo salió muy bien. Gracias

10/10 Excellent

Michael Vincent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, staff was so kind and helpful!
Stayed 4 nights in Nov 2024

8/10 Good

Freya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok.
Stayed 4 nights in Oct 2024

10/10 Excellent

Edyta, Mansfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location: walking distance to Paseo Montejo, restaurants downstairs, Ado & Turibus stop downstairs. Clean property, friendly staff, comfortable beds, definitely will return there on the next trip to Merida.
Stayed 1 night in Nov 2024

10/10 Excellent

Gerardo de Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wide recomendation.

Excellent hotel. Good service.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

The services and accommodations where great…
Stayed 5 nights in Oct 2024

10/10 Excellent

Gloria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around good. We bought clients to visit our offices in Merida and staying at NH Collection was an excellent choice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Catalina

Stayed 1 night in Aug 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time visiting the Yucatan

The staff couldn’t have been more accommodating. Despite my non-existent Spanish language, the patience, kindness and warm interactions for support and assistance from the reception, to the restaurant and kitchen, my stay was very memorable. My arrival and check-in was seamless. I had booked through hotels.com and didn’t realize that it included the buffet breakfast which included a wide variety of local and traditional American breakfast items. My room was very clean and comfortable with strong air conditioning to counteract my slow adaptation to the hot and humid days of the Yucatan. On my departure, my flight was very early, and the kitchen and reception staff thoughtfully curated a healthy fresh fruit breakfast for me to take away which was such a blessing, given the time restrictions when dashing for your flight back home. Everyone from soup to nuts at the NH Collection Merida Paseo Montejo was absolutely stellar, kind and top notch hospitable. The central location of the hotel was also key to access lots of local eats. Highly recommended!!!
Stayed 4 nights in Aug 2024

2/10 Terrible

Ian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff service is terrible
Stayed 1 night in Aug 2024

8/10 Good

Vladimir

Stayed 6 nights in Apr 2024

10/10 Excellent

Elsy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location
Stayed 5 nights in Apr 2024

10/10 Excellent

Linda

Stayed 2 nights in Jul 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024