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NH Collection Merida Paseo Montejo

Property class: 4

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Photo gallery for NH Collection Merida Paseo Montejo

Outdoor pool
Lobby
Daily buffet breakfast for a fee
Premium Room | Minibar, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$141
includes taxes & fees
Apr 29 - Apr 30

Explore the area

View in a map
Calle 60 #346, Mérida, YUC, 97000
  • Place, Paseo 60
    ‪2 min walk‬
  • Place, Paseo de Montejo
    ‪3 min walk‬
  • Place, Yucatan International Convention Center
    ‪6 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, iron/ironing board

Superior Room

8.2 out of 10
Very good
(21 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, iron/ironing board

Premium Room

8.0 out of 10
Very good
(4 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

8.0 out of 10
Very good
(3 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, iron/ironing board

Family Room (2 Adults + 2 Children)

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (2 adults + 2 children)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (2 adults + 2 children)

9.0 out of 10
Wonderful
(11 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (3 adults + 1 child)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (3 adults + 1 child)

7.0 out of 10
Good
(6 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Minibar, in-room safe, desk, iron/ironing board

Family Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 2 Children)

Minibar, in-room safe, desk, iron/ironing board

Junior Suite (Extra Bed 2 Adults + 2 Children)

  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Junior Suite (Extra Bed 3 Adults + 1 Child)

Minibar, in-room safe, desk, iron/ironing board

Junior Suite (Extra Bed 3 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

NH Collection Merida Paseo Montejo

4-star hotel in Mérida Centro
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
NH Collection Merida Paseo Montejo offers 120 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
NH Collection Merida Paseo Montejo features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

A 24-hour business center is on site at this 4-star property. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and concierge services. Onsite self parking is complimentary.

NH Collection Merida Paseo Montejo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Restaurante NH - This restaurant specializes in international cuisine.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 485 to 535 for adults and USD 485 to 535 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante NH

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycles
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during January:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 485 to 535 for adults, and USD 485 to 535 for children
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Pool access available from 8:00 AM to 8:00 PM

Property is also known as

NH Collection Merida Paseo Montejo Hotel
Collection Paseo Montejo Hotel
Collection Paseo Montejo
NH Collection Merida Paseo Montejo Hotel
NH Collection Merida Paseo Montejo Mérida
NH Collection Merida Paseo Montejo Hotel Mérida
NH Collection Merida Paseo Montejo Hotel
NH Collection Merida Paseo Montejo Mérida
NH Collection Merida Paseo Montejo Hotel Mérida

NH Collection Merida Paseo Montejo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1003 reviews
Rating 8 - Good. 200 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and courteous, the breakfast was pretty good for the price, and the location was excellent and super convenient for exploring Mérida. Our only real complaint is that the roof pool area didn’t look like the pictures and the hotel in general looked a bit rundown and in need of cleaning/maintenance. Nothing extreme and we still enjoyed our stay, but it is disappointing when photos of a property are a bit deceiving.
Stayed 5 nights in Jan 2026

2/10 Terrible

Kimberly

Traveled with family
Disliked: Staff & service
Inconsistent policies. Let me check in and pay for 3 dogs and then another member of the staff told me we could only have two. Wouldn’t let my husband and I book another room. We had to move to another hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph A

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and stay. Clean, well kept and spacious.
Stayed 1 night in Jan 2026

4/10 Poor

francisco

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Muy feo olor a humedad en el cuarto, puerta de habitación rota, humedad en el baño al llegar no nos quisieron dar la habitación una hora antes para cambiarnos, nos querían cobrar 500 por darnos ese acceso!! Algo absurdo
Stayed 1 night in Jan 2026

8/10 Good

Leticia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room and great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Jan 2026

10/10 Excellent

Aaron

Stayed 2 nights in Jan 2026

8/10 Good

Catalin

Stayed 2 nights in Dec 2025

6/10 Okay

Kaleb, San Antonio

Traveled with family
Liked: Cleanliness
The place was beautiful and very elegant overall. That said, I do want to mention the beds. For the price of the room, I expected a much more comfortable mattress and pillows. The bed had very hard springs, which made it difficult to sleep, and I ended up waking up with back pain. A hotel should feel like a home away from home, and good sleep is a big part of that. Upgrading to memory foam or at least a hybrid mattress would make a huge difference. Comfort is really what guests are paying for, and I hope this is something that can be improved.
Stayed 1 night in Dec 2025

10/10 Excellent

Graciela

Stayed 1 night in Dec 2025

6/10 Okay

Chemaya

Stayed 1 night in Dec 2025

4/10 Poor

Pedro, Miami

Traveled with partner
Disliked: Amenities
The assigned room was 321. We had several issues with the bathroom: The sink had a leak that travels to the side of it! The water was NEVER hot, lukewarmth at is best. We contacted the front desk. They sent someone to "inspect" it. He did nothing. This issue was never resolved. The shower was fine. The front desk staff was always polite but were disappointed with the room. Will never stayed there again.
Stayed 4 nights in Nov 2025

8/10 Good

Daniela Castro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall ok, but the TV is all in spanish and there is no option to use our Netflix account which is quite common in all hotels.
Stayed 1 night in Nov 2025

10/10 Excellent

Edgard

Stayed 1 night in Nov 2025

10/10 Excellent

YUSMANY

Stayed 2 nights in Oct 2025

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Oct 2025

8/10 Good

Bradley, Denfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an excellent location in middle of the historical centre though blink and you'll miss the entrance to the hotel: look up to see the hotel name. A couple notes: VERY firm beds. I had to buy a supplementary foam cushion from Walmart, which is around the corner. Also, 1 side of the hotel (east) faces the inner patio/courtyard which hosts public singing performances, which last until about 11pm, so if you're an early sleeper, request a room that faces west.
Stayed 4 nights in Oct 2025

2/10 Terrible

Daniela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The place is very clean and nice, however they have the worse service ever, which made the experience a really bad one. They gave us a two beds room when we paid for a King and to give us the right one they took over an hour and we lost our dinner reservations and a wedding rehearsal dinner. Once we were in the right room some people were trying to come into our room and turns out they were given THE SAME ROOM! Just a terrible experience. And then we were trying to rest and housekeeping where super loud slamming the doors and all their cleaning supplies since 7:00 am. Just terrible.
Stayed 3 nights in Oct 2025

4/10 Poor

michael

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Service too slow 20 minutes to check in, the lady didn't even know how to use the card machine Ai had to do it. Restaurant takes forever
Stayed 1 night in Sep 2025

10/10 Excellent

Fernanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025

6/10 Okay

Yvette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was noisy . I kept hearing the ac noise from outside. Bathroom had a sewage smell. Ill probably won't stay there again.
Stayed 1 night in Sep 2025

8/10 Good

Maximiliano

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Mold on first room 615 and the floor smell very humid
Stayed 1 night in Aug 2025

4/10 Poor

Fernanda

Stayed 2 nights in Aug 2025

10/10 Excellent

ANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the pool cleanliness The quiet space i had.
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Merida

Everything was perfect, the people at the front desk were so kind and answered all my questions.
Stayed 1 night in Aug 2025