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Pelican Inn at Las Dunas Resort

3.0 star property

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Photo gallery for Pelican Inn at Las Dunas Resort

2 outdoor pools
Property video
Premium Room, Balcony, Pool View | Free WiFi, wheelchair access
Towels, soap, shampoo, toilet paper
Lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $91
includes taxes & fees
May 16 - May 17

Explore the area

View in a map
C.21 1049 x 158 and 160, 14, Progreso, YUC, 97336
  • Place, Chelem Park
    ‪5 min drive‬
  • Place, Progreso Beach
    ‪22 min drive‬
  • Place, Progreso Pier
    ‪22 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪68 min drive‬

Room options

Standard Room, Balcony, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, Balcony, Pool View

Premium Room, Balcony, Pool View | Free WiFi, wheelchair access

Premium Room, Balcony, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, Balcony, Pool View

Premium Room, Balcony, Pool View | Free WiFi, wheelchair access

Premium Room, Balcony, Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, Balcony, Pool View

  • Sleeps 3
  • 1 King Bed

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About this property

Pelican Inn at Las Dunas Resort

3-star hotel in Chelem
2 outdoor pools, a restaurant, and 3 bars/lounges are available at this hotel. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Other amenities include a snack bar/deli, a coffee shop/cafe, and spa services.
Pelican Inn at Las Dunas Resort offers 14 accommodations with air conditioning. Rooms open to balconies. Accommodations offer separate dining areas. Cable television is provided. This Progreso hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is provided daily.
2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Pelican Inn at Las Dunas Resort features 2 outdoor swimming pools. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. A complimentary breakfast is served on weekends and a complimentary manager's reception is offered daily. Public areas are equipped with complimentary wireless Internet access.

This Progreso hotel also offers spa services, tour/ticket assistance, and a garden. Onsite uncovered self parking is complimentary.

A complimentary buffet breakfast is served between 7:30 AM and 10:00 AM on weekends. A complimentary manager's reception is offered each day.
Pelican Inn Resturant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekends 7:30 AM to 10:00 AM
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Pelican Inn Resturant

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Assistive listening devices
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Portable shower seat
  • Sign language-capable staff
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Meal delivery service
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number yes

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Pelican Inn at Las Dunas Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 10 reviews
Rating 8 - Good. 0 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 3 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Incredible staff who are so accommodating and humble! The prices are fantastic. Restaurant very delicious. We will definitely be back!
Stayed 2 nights in Feb 2026

4/10 Poor

Jose Armando

Disliked: Amenities
El cuarto estaba limpio, pero nunca me pude conectar al wifi. A pesar de que sabía que iba a llegar estaba apagado el aire acondicionado por lo que tardó mucho en enfriar el cuarto. El desayuno es continental muy básico, huevo, cereal y pan. El baño de la alberca estaba asqueroso. En el jardín había eses de perro por todos lados. Al personal le falta actitud de servicio, solo te responden lo que preguntas, no te explican nada. Lo único bueno del lugar es la alberca fuera de eso no lo recomiendo
Stayed 1 night in Apr 2026

4/10 Poor

Fidencio

Traveled with family
1. El Check inn fue dos horas después por lo que estuvimos esperando parados a que limpiaran la habitación. 2 A pesar de que en la reservación decía que incluye desayuno, nos dijeron que eso no está contemplado, y que eventualmente lo dan. 3 Existe un restaurante, pero en realidad no tiene servicio diario, por lo que fue muy complicado conseguir alimentos debido a que el hotel está a un costado de la carretera entre Chelem y Chuburna, y precisamente lo habíamos seleccionado por anunciar que tiene servicio de restaurante. 4. Me parece bueno que admitan mascotas, pero lo desagradable es encontrar heces fecales en jardines, pasillos y áreas de reposo. 5. Le falta mantenimiento en varias áreas, hay muebles rotos o descompuestos. 6.- No hubo agua la mañana del lunes y no había gente en la oficina ni en la recepción, luego supimos que ese día descansan.
Stayed 2 nights in Apr 2026

4/10 Poor

gamaliel

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Recibí la habitación y la regadera estaba sucia, se ve que alguien había usado la regadera antes de entregarme la habitación y nadie revisó. quise llegar a descansar pero junto a la habitación esta el Bar del hotel que es abierto sin paredes, así que mi cama estaba junto a la bocina del karaoke. En el buscador te aparece que estas en Puerto Progreso y está a 25 minutos del Puerto en Carro. Mala experiencia
Stayed 1 night in Apr 2026

10/10 Excellent

Oralia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy cómodo y limpio. La comida fue lo mejor… todo estaba delicioso y con una excelente presentación
Stayed 1 night in Apr 2026

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bonito, personal súper amable
Stayed 1 night in Apr 2026

10/10 Excellent

Gerardo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disfrutamos nuestra estancia. Habitación muy limpia y cómoda
Stayed 1 night in Mar 2026

6/10 Okay

Maria corina

Stayed 1 night in Mar 2026

10/10 Excellent

GUSTAVO

Stayed 1 night in Mar 2026

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service
Aunque fue una estancia de 1 noche, tanto el dueño como Gerson nos brindaron una excelente atencion
Stayed 1 night in Feb 2026