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Piedra De Agua Hotel Boutique Mérida

4.0 star property

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Photo gallery for Piedra De Agua Hotel Boutique Mérida

Outdoor pool, sun loungers
Front of property
Pool views
Pool views
Presidential Studio Suite, Bathtub | Premium bedding, down comforters, minibar, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
Calle 60 N 498, Mérida, YUC, 97000
  • Mérida Cathedral
    ‪1 min walk‬
  • Plaza Grande
    ‪2 min walk‬
  • US Visa Applicant Service Center
    ‪12 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪8 min drive‬

Room options

View all photos for Premium Double Room, 2 Double Beds, No Windows

Premium Double Room, 2 Double Beds, No Windows | Premium bedding, down comforters, minibar, blackout drapes

Premium Double Room, 2 Double Beds, No Windows

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Studio Suite, Bathtub

Presidential Studio Suite, Bathtub | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Presidential Studio Suite, Bathtub

  • City view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, down comforters, minibar, blackout drapes

Premium Room, 1 Queen Bed

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Premium bedding, down comforters, minibar, blackout drapes

Deluxe Studio Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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About this property

Piedra De Agua Hotel Boutique Mérida

4-star hotel in Mérida Centro
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Piedra De Agua Hotel Boutique Mérida offers 20 accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Mérida hotel provides complimentary wired and wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Piedra de Agua. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open daily.
Piedra De Agua Hotel Boutique Mérida features a full-service spa and an outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

This Baroque hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge. A total renovation of this property was completed in October 2020.

Piedra De Agua Hotel Boutique Mérida has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Piedra de Agua - This restaurant is located by the pool. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MXN 180 per day)
  • Valet parking on site (MXN 180 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Piedra de Agua

Things to do

  • Full-service spa
  • Outdoor pool
  • Shopping
  • Winery release events

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Baroque architecture
  • Built in 1845
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Renovated entire property - October 2020

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Dining venue(s)
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 450 per person (one-way)
  • Airport shuttle fee per child: MXN 450 (one-way)
  • Self parking fee: MXN 180 per day
  • Valet parking fee: MXN 180 per day
  • Spa fee: MXN 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Agua Boutique
Agua Hotel Boutique
Hotel Boutique Agua
Piedra de Agua Boutique
Piedra de Agua Boutique Merida
Piedra de Agua Hotel Boutique
Piedra de Agua Hotel Boutique Merida
Piedra Agua Hotel Boutique Merida
Piedra Agua Hotel Boutique Mérida
Piedra Agua Boutique Merida
Piedra Agua Boutique Mérida

Piedra De Agua Hotel Boutique Mérida Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 80 out of 153 reviews
Rating 8 - Good. 36 out of 153 reviews
Rating 6 - Okay. 13 out of 153 reviews
Rating 4 - Poor. 14 out of 153 reviews
Rating 2 - Terrible. 10 out of 153 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff… Cool Hotel
Daniel and Hansel were incredible and I truly recommend you get to know them as they will ensure you have all that you need.
Stayed 4 nights in Dec 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building in a very good location in central Merida. The staff is fantastic.
Stayed 1 night in Dec 2024

4/10 Poor

Juan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nice central patio and rear garden, bathroom is very small and unsafe, they provide only 2 bottles of water, they don't provide coffee for the coffee machine, burned iron machine, noisy and light intrusion. No parking, you pay $160 pesos per night. Servers are not trained nor supervised. Room service is good.
Stayed 2 nights in Nov 2024

8/10 Good

JOVANA America, OAKLAND

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is next to the colonial buildings and plazas. It's a very walkable location. There are wedding receptions in the hotel during the weekend so the noise is loud.
Stayed 8 nights in Nov 2024

10/10 Excellent

MA DE LOS ANGELES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Nov 2024

4/10 Poor

Jaime Alberto Contreras

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Excellent location. All within walking distances. But nothing else makes it worth the high price. The place is in need of great repairs everywhere. I know that an old building has a charm and is expected to see "age" on everything but the repairs and upgrades made are not made by professionals. I saw that while we stayed: paint job of the main entrance made by average people not paying attention to guests. Rooms are really small, even when I paid for a VIP room. The bathroom was very uncomfortable since we had no leg room. Shutters hard to open and close. Coffee maker had bugs inside, good thing thay had no coffee to brew. But the staff was friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay
Excellent service and super friendly staff. Very comfortable room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Darina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Hotel is beautiful service excellent highly recommend in the center of Merida.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yosnina, Gurnee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, bit noisy, very friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Obed Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff servicial, el lugar excelente para transportarte a pie a los diferentes puntos que ofrece la cd.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sergio Adan Franco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted with a big smile at check in with a sincere happiness professionalism by Hansel and Ingrid they show us to the room beautiful room very cleaned and trust me when I say clean I check everything. Breakfast man and cleaning staff so friendly. Restaurant night life bars shopping just steps away from the hotel perfect location in Merida super safe . Very quiet hotel even if it’s on the busy street.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fantastic. They are very friendly and accommodating. The only “negative” point is parking as it is 3 blocks away. They do valet for you though.
Stayed 4 nights in Oct 2024

8/10 Good

gabriela

Stayed 1 night in Sep 2024

10/10 Excellent

Claudia Emilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience the place is personal and the service was great.
Stayed 5 nights in Sep 2024

2/10 Terrible

Salvador

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The property was extremely Hot!!!!!!!!!!!! They didn’t have any type of air conditioning when you walk into where they have the restaurant and rooms. You have to go up the stairs there’s no elevator because it’s an old home. It would be nice if they would go and turn on the AC unit way before you arrive. They did hold our luggage while we went out and about but unfortunately we had some chocolates we had purchased and they were all melted bcuz they also had the luggage in an area where it wasn’t air conditioning. The employees were nice. We got a room by the Main Street and the noise wasn’t bad at all. I’m just happy it was only for a night. I don’t recommend it. The room Was small and bathroom as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I’ve ever been to!
Incredible- huge beautiful rooms. Perfect service. Really reasonable couple’s massage. Great pool, food, AC. Can also exchange money here and get airport transfer
Stayed 3 nights in Aug 2024

8/10 Good

Linda, BELLEVUE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location nice house
Stayed 1 night in May 2024

10/10 Excellent

Noemi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia agradable
El hotel muy bonito Tenía terraza con vista a la calle. Lo único malo es que no hay elevador. Pero en lo demás todo muy bien. La alberca no la usamos porque el clima NO lo permitió había lluvia. Pero muy céntrico. Recomendable.
Stayed 3 nights in Jun 2024

10/10 Excellent

elisandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service from recepciónest , Daniel at the bar , the waiters excellent service ,
Stayed 2 nights in May 2024

8/10 Good

ILEANA

El estacionamiento está lejos, si consideras que el clima es muy caluroso. No tienen disponible el valet parking todo el tiempo.
Stayed 3 nights in May 2024

10/10 Excellent

Lilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent! Very nice hotel!
Stayed 3 nights in May 2024

8/10 Good

Linda, BELLEVUE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They forgot the coffee for 2 days No upgrade They forgot 2 times my request for my massage and I ended up giving up - reception Beautiful casona hotel modern meet traditional , the person showing me the room when I arrived was really nice Clean pool and clean rooms and good internet , the room is fine but did t get my benefits upgrade
Stayed 2 nights in May 2024

10/10 Excellent

Bella, Wauchula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at this Hotel. The staff were incredibly attentive and friendly, the rooms were impeccably clean, and the service was quick and efficient. Highly recommend!
Stayed 6 nights in May 2024

4/10 Poor

Fernando

Liked: Cleanliness, staff & service
No AC on lobby area, no elevator 23 steps to 2nd floor
Stayed 1 night in Apr 2024