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Reef Yucatan Hotel and Convention Center All Inclusive

3.0 star property

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Photo gallery for Reef Yucatan Hotel and Convention Center All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Down comforters, bed sheets
Game room
Sundeck
Snack bar

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • On private beach
  • Bar
  • Pet friendly
  • Pool
  • 24/7 front desk
$141
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Km. 35.6 Carretera Progreso-Telchac, Telchac Puerto, YUC, 97407
  • Telchac Puerto Park
    ‪6 min drive‬
  • Telchac Puerto City Hall
    ‪6 min drive‬
  • Xcambó
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Ocean View

Standard Room, 2 Queen Beds, Ocean View | Down comforters, bed sheets

Standard Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Garden View

Down comforters, bed sheets

Standard Room, 2 Queen Beds, Garden View

8.0 out of 10
Very good
(25 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Garden View

Down comforters, bed sheets

Standard Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(13 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Sea View

Down comforters, bed sheets

Standard Room, 1 King Bed, Sea View

8.4 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View | Beach/ocean view

Premium Room, 1 King Bed, Ocean View

  • 391 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Premium Room, 2 Queen Beds, Ocean View | Beach/ocean view

Premium Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 388 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Reef Yucatan Hotel and Convention Center All Inclusive

3-star Telchac Puerto hotel with 2 restaurants
At Reef Yucatan Hotel and Convention Center All Inclusive, spend the day on the private white sand beach where you can enjoy volleyball. Then return for a meal at one of the hotel's 2 restaurants.
Reef Yucatan Hotel and Convention Center All Inclusive offers 135 air-conditioned accommodations with complimentary toiletries and ceiling fans. Rooms open to balconies. Beds feature down comforters. Smart televisions come with cable channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
A private beach and an outdoor tennis court are featured at the hotel. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Reef Yucatan Hotel and Convention Center All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Reef Yucatan Hotel and Convention Center All Inclusive like a complimentary children's club, an outdoor pool, and a children's pool.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers outdoor tennis courts, a garden, and a terrace. Onsite uncovered self parking is complimentary.

Reef Yucatan Hotel and Convention Center All Inclusive is a smoke-free property.

Maalob Hanal - This buffet restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
Balche Hanal - Onsite rooftop bar. Open daily.

All inclusive details

All-inclusive room rates at Reef Yucatan Hotel and Convention Center All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Balche Hanal
  • Maalob Hanal

Things to do

  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 12 buildings
  • 3 floors
  • Banquet hall
  • Built in 1998
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Beach

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 750 per pet, per stay, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 750 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Reef Yucatan All Inclusive Hotel
Reef Yucatan All Inclusive Hotel Miramar
Reef Yucatan Miramar
Reef Yucatan All Inclusive Hotel Telchac Puerto
Reef Yucatan Telchac Puerto
Reef Yucatan
Reef Yucatan All Inclusive Telchac Puerto
Reef Yucatan All Inclusive
Reef Yucatan All Inclusive Hotel Convention Center
Reef Yucatan Inclusive Telcha
Reef Yucatan Hotel Convention Center
Reef Yucatan Hotel Convention Center All Inclusive
Reef Yucatan All Inclusive Hotel Convention Center
Reef Yucatan Hotel and Convention Center All Inclusive Hotel

Reef Yucatan Hotel and Convention Center All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 268 out of 764 reviews
Rating 8 - Good. 221 out of 764 reviews
Rating 6 - Okay. 133 out of 764 reviews
Rating 4 - Poor. 78 out of 764 reviews
Rating 2 - Terrible. 64 out of 764 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Alfonso Jose

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
El hotel hace muchos años debió de ser muy bonito, ahora está muy descuidado oxidado, no funciona la puerta de la terraza se nos apagó el aire acondicionado en la madrugada y no pudimos dormir por el calor, la comida mala , en general amarga experiencia
Stayed 5 nights in May 2025

8/10 Good

Grisel Amanda

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Excelente muy amables solo revisar que las puertas y ventana que da al mar no tienen cerraduras están rotas
Stayed 2 nights in Apr 2025

10/10 Excellent

José Luis

Traveled with family
Excellent outstannding quality service
Stayed 1 night in Apr 2025

10/10 Excellent

Arturo

Stayed 8 nights in Mar 2025

6/10 Okay

Nastassja

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Miguel Armando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alberca

En general bien, solo unos detalles con la alberca
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Sonia

Liked: Staff & service, property conditions & facilities
No tiene playa
Stayed 2 nights in Feb 2025

8/10 Good

María, Hawthorne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. Nice ocean views that what I book with you…. but needs a lot of attention like cleaning maintenance and the enter to the property is to bad a lot of holes to get in to the property. At least make a drive way. Food was ok. But coffee on a foam cup?? Really?? Drinks really bad.
Stayed 2 nights in Mar 2025

10/10 Excellent

Victor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Christian, Bahia de Banderas

Liked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Doris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Carlota

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Carina

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I rate this property low due to the lack of cleanliness, attention from staff, and accountability. We stayed longer due to family and activities we wanted to do in the area but even before arrival to the property the front desk never picked up thier phone. We even arrived and called the front desk and noticed that the receptionist was ignoring incoming calls. Also, beware of the lack of cleanliness within the rooms. After being checked in we proceeded to our room to find a large spider with web all over the room. I did address this with the front but I was met with push back instead of moving me to a clean room. After back and forth I was able to move to a different room. Within this room I found a bed bug and cockroach, mind you it was my finally day so no further room change was made. Also, when speaking to the front desk very little was done to take accountability and provide excellent customer service without having to push for the hotel to address my needs. I believe this hotel is not a good option and you should spend your money elsewhere, where you matter to the hotel.
Stayed 5 nights in Feb 2025

10/10 Excellent

Geraldine

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

omega

Stayed 2 nights in Feb 2025

6/10 Okay

Emmanuel

Traveled with partner
Liked: Staff & service
The hotel property is not well kept. The room was not clean. The ceiling tiles off the balcony were damage and was falling.
Stayed 4 nights in Feb 2025

10/10 Excellent

Karen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food, room with a hammock, beautiful shower and warm water, nice pool, great music and not too loud, just enough fun.
Stayed 5 nights in Feb 2025

8/10 Good

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for spending a weekend with your family
Stayed 2 nights in Feb 2025

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were great. The grounds are really impressive. Loved hearing the waves crash against the retaining wall. Some of the food was very good, some was just so so. They need better steam tables to keep the food warm. Also, this isn't their fault, but the road that leads to Reef Yucatan and other nearby resorts is ridiculous. It's like an obstacle course of potholes.
Stayed 3 nights in Jan 2025

8/10 Good

Ana Sofía

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Es un hotel pequeño, habíamos pocos huéspedes por lo que los alimentos eran limitados, pero siempre había un chef en el restaurante que preparaba lo que quisieras al instante. Las bebidas eran con licores de marcas no muy conocidas, y había poca variedad. El staff y el servicio fue muy bueno, con excelente actitud y disposición de ayudar.
Stayed 1 night in Jan 2025

2/10 Terrible

Marcos

Stayed 1 night in Dec 2024

10/10 Excellent

Cayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the friendliness of the staff, I like that it isn't too loud except for a couple occasions like christmas dinner. I find it is a good value to be right beside the ocean and having all meals covered plus snacks and several drink options. Yes it is a bit of a drive away from Merida but that puts it close to wild flamingos.
Stayed 7 nights in Dec 2024

8/10 Good

Steven Mark

Liked: Cleanliness
Nice place. Secluded. Unpaved road entrance makes it quite a bumpy ride to enter. Saturday was understaffed. Too many events and not enough staff for good care. But, yet, still nice.
Stayed 3 nights in Dec 2024

4/10 Poor

Elianis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024