Villa Mercedes Merida, Curio Collection by Hilton

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa Mercedes Merida, Curio Collection by Hilton

Lobby
Exterior
Outdoor pool
Lobby
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking included
  • Pet friendly
  • Breakfast available

Explore the area

Map
Av. Colon 500, Colonia Centro, Mérida, YUC, 97000
  • Yucatan International Convention Center
    1 min walk
  • Paseo 60
    3 min walk
  • Paseo de Montejo
    4 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    24 min drive

Room options

Room, 1 King Bed (Colonial Design)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Colonial Design)

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Colonial Design)

  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

Habitación Ejecutiva, 1 cama King

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Habitación Deluxe, 1 cama King

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

Habitación con Terraza, 2 camas Dobles

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite con Terraza, 1 cama King

  • 840 sq ft
  • Sleeps 2
  • 1 King Bed

Habitación con Terraza, 1 cama King

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Suite Presidencial, 1 cama King

  • 840 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 cama King

  • 840 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Villa Mercedes Merida, Curio Collection by Hilton

4-star hotel in Mérida Centro
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Villa Mercedes Merida, Curio Collection by Hilton offers 127 accommodations with safes and coffee/tea makers. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Mérida hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Villa Mercedes Merida, Curio Collection by Hilton features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to 3 meeting rooms and coworking spaces. Event facilities measuring 5199 square feet (483 square meters) include a conference center. This Colonial hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Complimentary self parking and valet parking are available on site.

Villa Mercedes Merida, Curio Collection by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
El Centro - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Curious Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 390 for adults and MXN 390 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Curious Bar
  • El Centro

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center (5,199 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator
  • Front entrance ramp
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 726.00 per pet, per night, plus a deposit of MXN 726.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 390.00 for adults and MXN 390.00 for children
  • Pet deposit: MXN 726.00 per night
  • Pet fee: MXN 726.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Merida
InterContinental Presidente Hotel Merida
InterContinental Presidente Merida
Merida InterContinental
Intercontinental Hotel Merida
Intercontinental Presidente Merida Hotel Merida
Presidente Intercontinental Mercedes
InterContinental Presidente Merida Hotel
Intercontinental Hotel Merida
Presidente Intercontinental Mercedes
InterContinental Presinte Mer
InterContinental Presidente Merida
Villa Mercedes Merida Curio Collection by Hilton
Villa Mercedes Merida, Curio Collection by Hilton Hotel
Villa Mercedes Merida, Curio Collection by Hilton Mérida
Villa Mercedes Merida, Curio Collection by Hilton Hotel Mérida

Villa Mercedes Merida, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1002 reviews" "
Rating 8 - Good. 249 out of 1002 reviews" "
Rating 6 - Okay. 85 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fabian Daniel Benites

Liked: Property conditions & facilities
Friendly staff. Great place overall
Stayed 6 nights in Sep 2024

4/10 Poor

Tom

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No bed lamp. Took two requests to get one. Toilet blacked up twice. Mean room servicing.
Stayed 7 nights in Aug 2024

2/10 Terrible

Gerardo Gutierrez

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El personal de ese hotel necesita capacitacion para tratar a los clientes porque no dan buen trato. Llegamos y su restaurante cerrado cuando dice 24 hrs. No se dio el servicio de lavanderia adecuado y jamas se ofrecio el servicio a la habitación y los empleados en general lucen enojados. Un gesto de atencion sobre lo poco que solicitamos fue inexistente. Yo queria un buen servicio y consumir en el mismo hotel pero con esas attitudes, preferimos salir fuera y solo dormir.
Stayed 6 nights in Aug 2024

10/10 Excellent

Sandra, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice building with a great location plus the service and atmosphere was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amir

Stayed 3 nights in Aug 2024

8/10 Good

Arnold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning Restaurant, food was delicious and the staff very kind. Good buffet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Mercado 60 across the street is a great Marche from 6-midnight! Don’t bother with the hotel restaurants - they are not delivering on their own hype :(
Stayed 1 night in Aug 2024

8/10 Good

Sari

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 5 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, beautifully designed hotel, with great food options and amenities!
Stayed 1 night in Aug 2024

10/10 Excellent

Elsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 3 nights in Aug 2024

4/10 Poor

Tiffany

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

4/10 Poor

Nurelia

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location. I dislike the fact that our room was hot. AC wasn’t working since we checked in at 3pm. It took staff hours before they moved us to another room, around 11pm. I didn’t like that they closed the pool daily at 8pm, where at another places it closes at 10:00pm. Restaurant it’s overpriced for what it is. I booked the room based on the pictures but they remodeled the lobby but forgot the rooms. The rooms are bathrooms are so outdated.
Stayed 7 nights in Jul 2024

2/10 Terrible

Chimankinda

Traveled with family
Disliked: Cleanliness, amenities
Due to my inconvenience for the delays and cancellations from my airline which was out of my control. I had to cancel my trip without even staying and the hotel Villa Mercedes still charged me a penalty for one night stay. Which I should get me refund back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Margarita, West Covina

Stayed 3 nights in Jul 2024

8/10 Good

Amalia

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My son went swimming in the hotel pool and ended up with 2 splinters from the wooden deck. Be careful! The pool area looks outdated. I didn't have a fridge in my room and was offered a different room. Hotel is about 30 minute walk from center of town. It is well worth the walk because of all of the shops and restaurants you pass along.
Stayed 3 nights in Jul 2024

10/10 Excellent

Janice

Stayed 3 nights in Jul 2024

8/10 Good

Lissette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Vincent

Great place to stay very convenient
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel

Traveled with partner
Very nice place.
Stayed 5 nights in Jul 2024

10/10 Excellent

Hugo Alberto

Stayed 4 nights in Jul 2024

6/10 Okay

Silvia

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Nobody at entrance to help with bags or welcome. Tried to use ramp but locked. Opens only from inside. Lobby and restaurants lovely, food good, no visual promotion. Room: Bathroom: mold on lower shower glass. Shower head not working. Bathroom floor needs polishing, grout dirty. Bed comfortable, spacious. Could do with a bit more decoration. Outside grass area, not mowed since long. Lots of garbage on surrounding area. trivago pic shows pink hotel, actual color is blue. Very little supervision from management. Corridor to room window sills dirty. Sorry, would not go back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa Mercedes is awesome the rooms are big, they have 3 restaurants with very unique cuisine: a Japanese restaurant, our favorite: Maria Raiz y Tierra they make exceptional tradicional food and we ate the best rice pudding! besides delicious entrees. And to top it off the best pizza baked with real wood in an artesanal brick oven.
Stayed 1 night in Jul 2024

10/10 Excellent

america

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming
Stayed 1 night in Jul 2024

10/10 Excellent

Israel, Draper

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excelente location and beautiful premises
Stayed 1 night in Jul 2024

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel. The only comment I have is that they don’t have an elevator from the garage to the lobby but other than that it was amazing
Stayed 5 nights in Jun 2024