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Villa Mercedes Merida, Curio Collection by Hilton

4.0 star property

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Photo gallery for Villa Mercedes Merida, Curio Collection by Hilton

Lobby
Exterior
Lobby
Outdoor pool
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking included
  • Gym
$105
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
Av. Colon 500, Colonia Centro, Mérida, YUC, 97000
  • Yucatan International Convention Center
    ‪1 min walk‬
  • U.S. Consulate General Mérida
    ‪3 min walk‬
  • Paseo de Montejo
    ‪5 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed (Colonial Design)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed (Colonial Design)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Colonial Design)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 2 Double Beds (Colonial Design)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Executive Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(55 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Ejecutiva, 1 cama King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Habitación Ejecutiva, 1 cama King

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación Deluxe, 1 cama King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Habitación Deluxe, 1 cama King

8.8 out of 10
Excellent
(24 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 2 Double Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación con Terraza, 2 camas Dobles

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Habitación con Terraza, 2 camas Dobles

  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite con Terraza, 1 cama King

Suite con Terraza, 1 cama King | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite con Terraza, 1 cama King

  • 840 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación con Terraza, 1 cama King

Habitación con Terraza, 1 cama King | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Habitación con Terraza, 1 cama King

  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidencial, 1 cama King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite Presidencial, 1 cama King

  • 840 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 cama King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 cama King

  • 840 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Villa Mercedes Merida, Curio Collection by Hilton

4-star hotel in Mérida Centro
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Villa Mercedes Merida, Curio Collection by Hilton offers 127 accommodations with safes and coffee/tea makers. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Mérida hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Villa Mercedes Merida, Curio Collection by Hilton features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to 3 meeting rooms and coworking spaces. Event facilities measuring 5199 square feet (483 square meters) include a conference center. This Colonial hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Complimentary self parking and valet parking are available on site.

Villa Mercedes Merida, Curio Collection by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
El Centro - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Curious Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 420 for adults and MXN 420 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Curious Bar
  • El Centro

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center (5,199 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator
  • Front entrance ramp
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 726.00 per pet, per night, plus a deposit of MXN 726.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 420.00 for adults and MXN 420 for children
  • Pet deposit: MXN 726.00 per night
  • Pet fee: MXN 726.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Merida
InterContinental Presidente Hotel Merida
InterContinental Presidente Merida
Merida InterContinental
Intercontinental Hotel Merida
Intercontinental Presidente Merida Hotel Merida
Presidente Intercontinental Mercedes
InterContinental Presidente Merida Hotel
Intercontinental Hotel Merida
Presidente Intercontinental Mercedes
InterContinental Presinte Mer
InterContinental Presidente Merida
Villa Mercedes Merida Curio Collection by Hilton
Villa Mercedes Merida, Curio Collection by Hilton Hotel
Villa Mercedes Merida, Curio Collection by Hilton Mérida
Villa Mercedes Merida, Curio Collection by Hilton Hotel Mérida

Villa Mercedes Merida, Curio Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1001 reviews
Rating 8 - Good. 200 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nubia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent and clean!!
Stayed 2 nights in May 2025

10/10 Excellent

Maricela

Stayed 4 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Roel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property when you’re in Merida
Stayed 3 nights in Apr 2025

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in nice neighborhood. Great, peaceful pool.
Stayed 1 night in Feb 2025

4/10 Poor

Arie

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Common areas great , rooms ogly.

Rooms old smelly, mattress the worst.
Stayed 2 nights in May 2025

10/10 Excellent

Debs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was out 3rd stay here and we always reslly enjoy it. The beds are comfortable, the rooms are clean, the food is great with lots of choice and the staff are alway reslly helpful and friendly
Stayed 3 nights in May 2025

6/10 Okay

Lucila Patricia Avila

Traveled with partner
The property is great, and I have always liked it, but it seems that lately there has been less attention to the maintenance.
Stayed 7 nights in Apr 2025

10/10 Excellent

Roger, Roseville

Traveled with family
Liked: Cleanliness, amenities
Best location. Near the best restaurants, nightlife, shopping and attractions. Great place to walk. Beautiful hotel and room. Fantastic service. Recommended by my son, who lives in Merida.
Stayed 7 nights in Apr 2025

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
IN TWO DAYS WE CHANGE ROOMS 3 TIMES
Stayed 2 nights in Apr 2025

10/10 Excellent

alma, Victoria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
mi factura
Stayed 6 nights in Apr 2025

2/10 Terrible

Teresa

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Needs a huge capital inversion
Stayed 1 night in May 2025

10/10 Excellent

Edgar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is stunning, a beautiful centuries old hacienda. Beautiful amenities, comfortable beds, amazing pool and not to mention the staff, amazing customer service. This is my go to option when in Merida.
Stayed 1 night in Apr 2025

10/10 Excellent

Edgar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This old Hacienda is an amazing place to stay in Merida, in a very quiet and elegant zone of downtown Merida. Place is beautiful. VERY comfortable beds, and blackout curtains so you can have an amazing sleep. Will be back soon
Stayed 2 nights in Apr 2025

8/10 Good

David

Stayed 6 nights in Apr 2025

6/10 Okay

Brian

Traveled with group
Liked: Cleanliness, staff & service
Lobby area is cozy and comfortable. The rooms need serious renovation.
Stayed 2 nights in Mar 2025

4/10 Poor

vanessa

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Lani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service nice location safe and comfortable
Stayed 3 nights in Mar 2025

10/10 Excellent

Alma

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic for me and my family, would definitely go again !!
Stayed 1 night in Mar 2025

8/10 Good

Liliana

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

lorena gaeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 8 nights in Mar 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay
Stayed 3 nights in Mar 2025

2/10 Terrible

Jorge

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel’s cleaning service was abysmal. When we arrived the first night, our room was already dirty. Not properly cleaned. And when we returned from a long day out, the room was unmade, and there was no housekeeping available to clean it. They simply skipped cleaning without any reason. The bed was unmade, the bathroom was unclean, there were no towels, trash was not taken out, and so on. They should have had cleaning staff on call 24/7, especially since it was their fault. The maintenance management needs to grasp the concept of the hospitality industry. The idea of staying in a hotel is to have all these services provided daily
Stayed 3 nights in Mar 2025

2/10 Terrible

Jorge

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel’s cleaning service was abysmal. When we arrived the first night, our room was already dirty. Not properly cleaned. And when we returned from a long day out, the room was unmade, and there was no housekeeping available to clean it. They simply skipped cleaning without any reason. The bed was unmade, the bathroom was unclean, there were no towels, trash was not taken out, and so on. They should have had cleaning staff on call 24/7, especially since it was their fault. The maintenance management needs to grasp the concept of the hospitality industry. The idea of staying in a hotel is to have all these services provided daily
Stayed 1 night in Mar 2025