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Candlewood Suites Merrillville by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Merrillville by IHG

Room amenity
Standard Suite | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Exterior
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
8339 Ohio, Merrillville, IN, 46410
  • Westfield Southlake Mall
    ‪15 min walk‬
  • Vibra Hospital of Northwestern Indiana
    ‪6 min drive‬
  • Pinnacle Hospital Crown Point
    ‪6 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪54 min drive‬

Room options

View all photos for Suite, 1 Bedroom (1 Queen, Sofa Bed)

Room amenity

Suite, 1 Bedroom (1 Queen, Sofa Bed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Room amenity

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

Room amenity

Standard Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Studio Suite, 2 Double Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

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Exterior

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About this property

Candlewood Suites Merrillville by IHG

Merrillville hotel with in-room kitchens
Along with a fitness center, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Merrillville by IHG offers 77 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Merrillville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The hotel offers a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, barbecue grills, and a vending machine. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in October 2021.

Candlewood Suites Merrillville by IHG is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Books
  • Gym
  • TV in common areas
  • Video library

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Eco-friendly cleaning products used
  • Renovated entire property - October 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay), plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Merrillville
Candlewood Suites Merrillville
Candlewood Suites Merrillville Hotel
Candlewood Suites Merrillvill

Candlewood Suites Merrillville by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 141 out of 339 reviews
Rating 8 - Good. 87 out of 339 reviews
Rating 6 - Okay. 53 out of 339 reviews
Rating 4 - Poor. 26 out of 339 reviews
Rating 2 - Terrible. 32 out of 339 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marlo

Liked: Cleanliness, staff & service, property conditions & facilities
I like the place.
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Christina

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Friendly...but Ants ...
Upon arrival, the staff was pleasant however..Our room wasn't what we booked, we booked a 2 bed suite and was given a 1 bed suite, when asked, they said it was because we booked 3rd party and its not guaranteed. They did offer a roll away bed that we eneded up habing to use. The side of the fridge and rhw counter where dishes sat had ants. When I made them aware, they said they woupd take care of it when they brought the rollaway bed. We left to go to softball games and returned thay night with more ants. The next morning I brought this up to the front desk, they asked if it was ok if maintenance went in while we were away. I agreed but when we retuned that evening, we still had ants and the room smelled of bug spray. Needless to say the ant problem was not resolved.
Stayed 2 nights in Oct 2024

6/10 Okay

JESSI

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms are advertised as having queen sized beds, they are NOT; at most they are doubles. That was the biggest disappointment as I was sharing a bed and they are not big enough. Relatively clean, nice staff.

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Suite
One night stay. Very clean. Friendly and helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, friendly staff, clean room
Stayed 4 nights in Sep 2024

4/10 Poor

Lenard

Stayed 1 night in Aug 2024

4/10 Poor

Qwauntaicia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The room was not up to standards. There was dirt on the floor and hair on the pillows. Our room was switched and then the tv did not work. Front desk lady was very nice and did her best with what she had to work with. I was told I would be refunded, as we left because of the room conditions and there were not available rooms after being switched once. Waiting to hear from management on my refund.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Traveled with family
Where s the towels
Front desk staff was great. Greetings with a smile. However, evertime went past front desk someone in need of towels only to be told none available at the time. I went 5am still none. So they need to purchase more. Also what hotel doesn't have an ice maker/ machine. Smh.
Stayed 1 night in Jul 2024

10/10 Excellent

Marla

Stayed 3 nights in Jul 2024

8/10 Good

Amiya

Stayed 1 night in Jun 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Deb

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was geared for extended stay with full kitchen. Could have been cleaner, but not terrible.
Stayed 2 nights in Jun 2024

6/10 Okay

CHARLES, ft myers

Traveled with family
Disliked: Staff & service
Check in was long and painful insisted on extra. Deposit since we used Expedia supposedly refunded after stay also happened at Laquita Atlanta-175.00
Stayed 1 night in Jun 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Thi My My

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 7 nights in Jun 2024

2/10 Terrible

Tanna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me 3 times for things they never should have in the first place!
Stayed 1 night in Jun 2024

8/10 Good

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok, what I didn't like was the bed was too close to one side of the wall you can't get in. Other than that I thought it was great stay I wouldn't have said anything but you asked.
Stayed 1 night in May 2024

6/10 Okay

Jean Paul

Traveled with group
Liked: Cleanliness, staff & service, room comfort
A little rough around the edges
Lobby mens room closed, womens had soap dispenser falling off the wall and dirty toilet. My room the deadolt did not work, bathroom door did not close, toilet kept running and the sink drain was closed 99% and water did not drain from sink. Bed however was comfortable.
Stayed 1 night in May 2024

6/10 Okay

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean, there was an issue with clean towels, barking dogs otherwise the staff was nice.
Stayed 1 night in May 2024

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Nothing..I will be writing a letter of complaint..took 40 minutes to check in, had to call for bath towels, coffee maker didnt work, phone didnt work..I asked for a main floor room when making a reservation..none were available..horrible experience
Stayed 1 night in May 2024

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We are happy with our room,nice and clean, although there was a guest with a dog that wouldn’t stop barking. Otherwise we are pleased.
Stayed 1 night in May 2024