Coffee/tea in a common area, a business center, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Quality Inn Merrillville offers 58 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.
This Merrillville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
Quality Inn Merrillville has designated areas for smoking.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Food and drink
Coffee and tea in common areas
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Lever door handles
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
1 building
3 floors
Designated smoking areas
Room amenities
Bedroom
Bed sheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Quality Inn Merrillville
Quality Merrillville
Quality Inn Hotel
Quality Inn Merrillville
Quality Inn Hotel Merrillville
Quality Inn Merrillville Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
1 set of towels for 2 people, stairway had light out, two people was filming a room that was lock bolt from outside hallway trying to evict someone.
Crystal
Stayed 2 nights in Jul 2026
Verified review
4/10 Poor
Rudy
Jul 7, 2026
Disliked: Staff & service, amenities
1st When I arrive
Rudy
Stayed 2 nights in Jun 2026
Verified review
4/10 Poor
Lucia
Jul 19, 2026
Liked: Staff & service
Disliked: Amenities
Paid too much to stay here. No soap no washcloths. Couldn't find remote. Went to front desk and got one. Once I got it I could not get the TV to turn on. I checked out early
Staff was kind and fine but the room smelled like mildew and smoke and was dirty (crusty on the discolored chair with holes) and only had two full towels and literally nothing else- no hand towels no extra blankets no mini fridge nada. I hate to leave a review at all but it wasn't awesome, again nothing against the staff it could've just been a busy weekend but that chair had seen some stuff stg
Clean room but first had a room with no towels, no fridge and burn holes in the blankets. We were moved to another room but that fridge didn’t work. I am just glad it was a clean place. Has a small pool and hot tub but there were no towels in the area and the hot tub had water in it but the jets didn’t work.
Paid close to 200 for two nights and the ac didn't work!
Luckily we got a new room but there weren't any bath towels, only could get hand towels and wash cloths to dry!!. The hot tub jets weren't working. I won't ever stay here again
I wish I had never booked there it look like a horror movie in the rooms they wanted me to stay in .No amenities at all the refrigerator didn't work no microwave. Ceilings falling in tub/shower looks look you will need a doctor after I never seen a place so nasty in my life. I had to go to my sister's to shower . Staff no help at all but driving Bentley truck and BMW care but hotel is not up to part.SAVE YOUR MONEY RUNAWAY FROM THIS PLACE OR YOU WILL NE SORRY
The room was dirty with stains on everything. The staff had poor communication skills. The breakfast in the morning was pretty much just waffles and coffee.
So the room was in very bad condition but sheets were clean so we thought it would be fine. Only 1 bath towel but the evening desk clerk - who was very nice - gave us some extra hand towels.
The next day, when checking out, I told the desk clerk they had quite a bit of maintenance in that room and he got snotty and rude. Told me we had had 3 people but only booked for 2 (it was through Hotels.com and my office so I'm not sure what happened) but that's ok because they would be happy not to have us back.
me & my family used to come here pretty often however over the years, the quality had diminished. i originally booked a 2 queen bed room, when i got to my room there was paint & dust everywhere as if they were remodeling & the toilet didnt work. i went to switch the room out & she put me in a single king bed room. so i went again to switch the room & thats when i got the double queen room i requested. however there was still paint & dust everywhere. & the freezer was broken as well. the jacuzzi also wasnt working. this hotel used to be my favorite. it was both affordable & nice inside, but i do not think i will come back for a while.
The staff was courteous and helpful. The hotel needs a lot of updating. Furniture, sheets, carpets, and bathroom fixtures are worn. The bed was comfortable.
It was dirty
It smelled like marijuana
You could hear strange noises thru the wall
The light switch kept flashing on and off
The remote was broken
I could not stay there… I had to leave and check into another hotel in the area